Fives Hotel Desaru

Name: Fives Hotel Desaru
Address: No.127, Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Bandar Penawar, Desaru, 81930, Malaysia
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.4

3 stars out of 5

No.127, Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Bandar Penawar, Desaru, Malaysia, 81930

Highlights

- Rooms are kept very clean daily in many stays, with housekeeping prais...

I like the hotel, its like a 4 rated star hotel.

- Next to SKS Mall and walking distance to many eateries, petrol station...

Very nice and strategic place to stay in desaru.

- Front-desk and housekeeping staff receive frequent praise for friendly...

Nice pleasant stay with friendly and attentive staff.

- Many guests find the hotel good value—affordable rates, comfortable ro...

Great hotel with affordable price

- Well-suited for families: safety features (safety door), family suites...

Suitable for families

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Family room

Luggage storage

Laundry

Locker

Non-smoking rooms

About us

Fives Hotel Desaru: beachfront-adjacent retreat for two. Choose vibrant, locally themed family-style suites, relax at the rooftop sky lounge, book the on-site ballroom, use the shuttle to Desaru Coast, explore nearby foodie streets and seafood restaurants. Located in Bandar Penawar, this hotel puts two travelers close to golden beaches, waterparks and casual seafood dining in a relaxed coastal setting. Practical amenities include 24-hour front desk and check-in, secure on-site parking and daily housekeeping. Rooms feature air conditioning, complimentary Wi‑Fi, in-room safes, modern showers and toiletries; select rooms offer city views. Ideal for friends or companions seeking beach activities, easy access to local eateries and reliable services in one convenient base. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 28 times in 24h

Location 8.8

Service 8.7

Cleanliness 8.6

Value for money 8.5

Based on 8,133 verified reviews

Location score out of 10

Service score out of 10

Cleanliness score out of 10

Value for money score out of 10

Facilities score out of 10

"The hotel is clean, comfortable, and the staff are friendly."
"Strongly recommend the stay for the its value and location."
"I would consider to check in here again if im at desaru! ☺️"
"The room is very comfortable and flexible for families."
"And will always try to accommodate my room choice requests."

See map

8.8Excellent

Location rating score

Excellent location - Inside city center

Parking

FREE

Closest landmarks

Sebana Golf Resort

3.1 km

Desaru Beach

5.4 km

Sand & Sandals Resort & Spa

5.5 km

Fisherman Museum (Muzium Nelayan)

5.5 km

Tunamaya Beach & Spa Resort

5.8 km

Value for money	8.5
Location rating	8.8

Select your room

1/11

Family Suite

40 m²/431 ft²

Max 3 adults

1 king bed / 1 sofa bed

Fits groups

City view

1/9

Super Deluxe

24 m²/258 ft²

Max 3 adults

1 queen bed and 1 single bed

City view

1/7

Deluxe King

16 m²/172 ft²

Max 2 adults

1 king bed

City view

1/7

Superior Twin

16 m²/172 ft²

Max 2 adults

2 single beds

Recommended

Preferred by Couples

City view

1/4

Super Deluxe For 3 Person (Bed and Breakfast)

23 m²/248 ft²

Max 5 adults

1 queen bed

City view

1/6

Family Suite

Max 4 adults

Fits groups

1/4

Deluxe Room

Max 3 adults

1 double bed

City view

1/2

Family Suite For 3 Person

40 m²/431 ft²

Max 5 adults

1 king bed / 1 sofa bed

Fits groups

City view

1/4

Deluxe King Room

Max 3 adults

1/3

Super Deluxe Room

Max 4 adults

Frequently asked questions

Yes! Fives Hotel Desaru offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Fives Hotel Desaru fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, free face masks, body thermometer, and first aid kit for increased safety precautions and hygiene protocols.

At Fives Hotel Desaru, travelers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Fives Hotel Desaru's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Fives Hotel Desaru's most popular month where verified visitors have stayed the most is in August.

Past guests that stayed at Fives Hotel Desaru have given this property a rating of 8.761 for its excellent location as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Fives Hotel Desaru an average rating of 8.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Fives Hotel Desaru an average rating of 8.2. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Fives Hotel Desaru an average rating of 9.1. You can look up on more in depth customer reviews, and responses for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

More about Fives Hotel Desaru

Fives Hotel Desaru

Unwind while staying right in the Desaru city center during your stay at Fives Hotel Desaru.
The facilities and services provided by Fives Hotel Desaru ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Fives Hotel Desaru. The hotel provides linen service and air conditioning in some rooms for the benefit of guests.
Some selected rooms have television and cable TV to keep guests entertained. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.

Dining and things to do

To fill your days, be sure to check out the fantastic facilities offered at Fives Hotel Desaru. Have some relaxing fun with family and friends at the shared lounge and TV area.

Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent8.1

Facilities

Languages spoken

English
Malay

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Cleanliness and safety

Body thermometer
Daily disinfection in all rooms
Daily disinfection in common areas
First aid kit
Free face masks
Hand sanitizer
Physical distancing of at least 1 meter
Staff trained in safety protocol

Dining, drinking, and snacking

Bottle of water

Services and conveniences

Air conditioning in public area
Contactless check-in/out
Daily housekeeping
Elevator
Facilities for disabled guests
Ironing service
Laundry service
Lockers
Luggage storage
Safety deposit boxes
Shared lounge/TV area
Smoke-free property
Smoking area unavailable

For the kids

Family/child friendly
Family room

Access

CCTV in common areas
CCTV outside property
Check-in [24-hour]
Exterior corridor
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms

Getting around

Car park [free of charge]
Car park [nearby]
Car park [on-site]

Available in all rooms

Accessible by elevator
Air conditioning
Alarm clock
Closet
Clothes rack
Desk
Electric kettle
Fire extinguisher
Free bottled water
Hair dryer
In-room safe box
Internet access – wireless
Ironing facilities
LAN Internet in room [charges apply]
Linens
Mini bar
Non-smoking
Private bathroom
Safety/security feature
Satellite/cable channels
Shower
Smoke detector
Telephone
Toiletries
Towels
Trash cans
Wake-up service
Walk-in shower
Wi-Fi [free]
Window
Window that opens

Food and dining

Breakfast options

American
Halal

Restaurants on site

Pine Cafe

Cuisine: Asian, European
Menu: Buffet, A-la-carte

Location

No.127, Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Bandar Penawar, Desaru, Malaysia, 81930

Excellent8.8

Location

Property policies

Others

A security deposit of MYR 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
Baby cot is not available at the property.
Extra bed is not available at this property.
Property is non smoking hotel. RM100 penalty will be charge for cleaning fees for smoking in the room.
Bed type option is subject to availability. No changes are allowed upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 12:00
Check-in until: 00:00

The property

Year property opened: 2016
Number of rooms : 238
Non-smoking rooms/floors: yes

Reviews of Fives Hotel Desaru from real guests

Provided by verified guests of

8.4

Excellent

From 7,097 reviews

Location score 8.8 out of 10 and is a high score in Desaru
Service score 8.7 out of 10 and is a high score in Desaru
Cleanliness score 8.6 out of 10 and is a high score in Desaru
Value for money score 8.5 out of 10 and is a high score in Desaru
Facilities score 8.1 out of 10 and is a high score in Desaru

Review summary

Guests have left positive feedback for this hotel's comfy and clean rooms that are equipped with great amenities. The staff is friendly and provides excellent service. The location is ideal, close to shops, restaurants, cafes, supermarkets, Malay eateries, and shopping malls. Guests have enjoyed the breakfast spread with delicious food and great coffee. The hotel is budget-friendly and offers great value for money.

Some guests have mentioned that the cleanliness of the toilet needs improvement.

Guest Type

Room Type

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Show reviews that mention

Location

Mentioned in 206 reviews

sentiment-positive-indicator

97% Positive

sentiment-negative-indicator

2% Unfavourable

Cleanliness

Mentioned in 202 reviews

sentiment-positive-indicator

81% Positive

sentiment-negative-indicator

18% Unfavourable

Service

Mentioned in 157 reviews

sentiment-positive-indicator

87% Positive

sentiment-negative-indicator

12% Unfavourable

Breakfast

Mentioned in 120 reviews

sentiment-positive-indicator

65% Positive

sentiment-negative-indicator

34% Unfavourable

Value for money

Mentioned in 82 reviews

sentiment-positive-indicator

95% Positive

sentiment-negative-indicator

4% Unfavourable

Room comfort

Mentioned in 80 reviews

sentiment-positive-indicator

86% Positive

sentiment-negative-indicator

13% Unfavourable

Parking

Mentioned in 47 reviews

sentiment-positive-indicator

72% Positive

sentiment-negative-indicator

27% Unfavourable

Check in

Mentioned in 46 reviews

sentiment-positive-indicator

65% Positive

sentiment-negative-indicator

34% Unfavourable

Room size

Mentioned in 42 reviews

sentiment-positive-indicator

59% Positive

sentiment-negative-indicator

40% Unfavourable

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Changed to review page 1

10.0Exceptional
Nazatul from Malaysia
Business traveler
Deluxe King
Stayed 4 nights in July 2026
“Exceptional stay with great comfort ”
The location is perfect, easy access transport, excellent housekeeping. Cleanliness and amenities also contribute to great value for money.
Reviewed July 11, 2026
Dear Nazatul, Thank you for your exceptional review. We are delighted to hear that you enjoyed your stay and appreciated our convenient location, easy access to transportation, excellent housekeeping, cleanliness, and amenities. Your kind words about our value for money are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you back to FIVES HOTEL DESARU again soon for another comfortable and memorable stay.
Responded July 13, 2026
Fives Hotel Desaru
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10.0Exceptional
NORSAZILA from Malaysia
Group
Superior Twin
Stayed 1 night in January 2026
“Best”
Hotel yg best... Dekat dgn kedai makan.. breakfast sedap n staff memberi layanan yg terbaikkkk👍
Reviewed July 06, 2026
Dear Norsazila, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, our convenient location near eateries, the delicious breakfast, and the excellent service provided by our team. Your kind words and support mean a lot to us. We look forward to welcoming you back to FIVES HOTEL DESARU again soon.
Responded July 08, 2026
Fives Hotel Desaru
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9.6Exceptional
Hui from Malaysia
Business traveler
Superior Twin
Stayed 1 night in June 2026
“Happy stay”
A place feels like home for business traveller. Friendly reception, considerate housekeeping, warm hearted coffee every morning.
Reviewed July 07, 2026
Dear Hui, Thank you for your wonderful review. We are delighted to know that FIVES HOTEL DESARU felt like a home away from home during your business trip. Your kind compliments about our friendly reception team, considerate housekeeping staff, and the warm coffee every morning truly mean a lot to us. We are pleased that we could make your stay comfortable and enjoyable. Thank you for your support, and we look forward to welcoming you back to FIVES HOTEL DESARU again soon.
Responded July 08, 2026
Fives Hotel Desaru
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9.6Exceptional
RIZAL from Malaysia
Group
Super Deluxe
Stayed 1 night in June 2026
“⭐ Great Value Stay – Clean, Friendly & Perfect for Fishing Trips”
Stayed here with 3 adults and it was great value for the price. The hotel is clean, comfortable, and the staff are friendly. Good location, especially for a one-night stay before a fishing trip. There are also nice breakfast restaurants nearby. Overall, a pleasant stay and highly recommended.
Reviewed June 28, 2026
Dear Rizal, Thank you for your wonderful review. We are delighted to hear that you found our hotel comfortable and clean, and that you enjoyed our convenient location with easy access to nearby restaurants, the shopping centre, and local attractions. Your kind feedback is truly appreciated, and we look forward to welcoming you back to FIVES HOTEL DESARU again soon.
Responded June 29, 2026
Fives Hotel Desaru
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10.0Exceptional
Liyana from Malaysia
Solo traveler
Deluxe King
Stayed 2 nights in September 2025
“Great stay”
Stayed on 12-14/9/2025. Upon arriving at the hotel, the staff greeted me warmly and were helpful in bringing my luggage to my room. Thank you to Mr. Noor, Mr. Ezra, and the FO team on duty for the warm welcome. The check-in process was also fast; I got my room straight away, no need to wait. The buffet breakfast spread is basic but decent; I love the nasi lemak, the sambal is delicious! All F&B staff were also friendly, greeting me and clearing the table as soon as I put away the finished plate. The room is clean and comfortable enough for me, but if you are bringing family with small kids, it might be a bit small, but overall it was okay for me. The price is also affordable with all the facilities provided. I will definitely come back again to Amansari Desaru.
Reviewed September 14, 2025
Auto-translated through generative A.I.
Dear Liyana, Thank you so much for choosing Amansari Desaru and for taking the time to share such detailed and wonderful feedback about your stay from September 12th-14th, 2025. We are absolutely thrilled to read that you had a great stay with us. Your compliments regarding our team are the best reward we can receive. We are especially proud of En. Noor, Mr. Ezra, and the Front Office team for providing you with such a warm welcome and efficient check-in experience. We will make sure your praise is personally passed on to them – it will make their day! It’s also delightful to hear that you enjoyed our breakfast spread, particularly our nasi lemak! We agree, our sambal is something special, and we're so glad you loved it. We will also share your kind words with our friendly F&B team, who work hard to provide attentive service. Furthermore, we appreciate your honest feedback about the room size and are glad it was comfortable for your needs. We are also pleased that you found the pri
Responded September 15, 2025
Fives Hotel Desaru
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