This property is in high demand!
47 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Been staying here each time i am in KL.no doubt about it

Good for kids entertainment area

Rooms are three times bigger than normal hotels.
The mall attached to it caters to almost anyone.

Free Wi-Fi
Pool with view
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
47 travelers have booked today.
Based on 27,451 verified reviews
9.0
8.2
8.1
8.1
8.0
7.9
Nearest transportation options
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Imbi Monorail Station is within 0.05 km
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SBK18A Bukit Bintang is within 0.43 km
Location rating score
There are 358 places in walking distance!
| Value for money | 8.1 |
| Location rating | 9.0 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 17.5 km |
Based on 23830 reviews from verified travelers
Enjoy your getaway the best way yet with Berjaya Times Square Hotel, Kuala Lumpur's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.
While staying at Berjaya Times Square Hotel, Kuala Lumpur, you can delight in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.
You can benefit from your stay at Berjaya Times Square Hotel, Kuala Lumpur even more by enjoying the property's available spa services that are offered for all its guests to make your evening or night even better.
Berjaya Times Square Hotel, Kuala Lumpur includes non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.
Berjaya Times Square Hotel, Kuala Lumpur features free fitness center that is conveniently located at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
The typical room rate for Berjaya Times Square Hotel, Kuala Lumpur in the past month is 476.95 MYR, compared to city's average of 260.01 MYR.
Berjaya Times Square Hotel, Kuala Lumpur accepts up to 6, with payment card selections such as American Express, Visa, MasterCard, and UnionPay.
Past couple travelers that have stayed at this property have given Berjaya Times Square Hotel, Kuala Lumpur an average rating of 8.2. You can look up on more detailed customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Verified families with young children that have stayed at this property have given Berjaya Times Square Hotel, Kuala Lumpur an average rating of 8.0. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given Berjaya Times Square Hotel, Kuala Lumpur an average rating of 8.8. You can look up on more descriptive customer reviews, and remarks for this property down in the review section.

Luxury and Convenience at Berjaya Times Square Hotel, Kuala Lumpur
Welcome to Berjaya Times Square Hotel, Kuala Lumpur, a 5-star hotel located in the heart of Kuala Lumpur, Malaysia. With its prime location and exceptional facilities, this hotel offers a perfect blend of luxury and convenience for both leisure and business travelers.
Featuring a total of 539 well-appointed rooms, Berjaya Times Square Hotel provides a comfortable and stylish stay for its guests. Each room is meticulously designed with modern amenities and elegant furnishings, ensuring a relaxing and enjoyable experience. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Premier Suite, you can expect nothing but the utmost comfort and convenience.
Check-in at Berjaya Times Square Hotel begins from 03:00 PM, allowing you to settle in and make the most of your stay. The check-out time is until 12:00 PM, giving you ample time to prepare for your departure. The hotel's efficient and friendly staff are always ready to assist you throughout your stay, ensuring a seamless experience from the moment you arrive until the time you bid farewell.
Families with children will find Berjaya Times Square Hotel to be an ideal choice. The hotel's child policy allows children between the ages of 3 to 11 to stay free of charge, making it a family-friendly destination. The hotel also offers various amenities and services tailored to cater to the needs of young guests, ensuring a memorable and enjoyable stay for the whole family.
Conveniently located just 45 minutes away from the airport, Berjaya Times Square Hotel offers easy access to the city's top attractions, shopping malls, and entertainment venues. Whether you're in Kuala Lumpur for business or pleasure, this hotel serves as the perfect base for exploring the vibrant city and experiencing its unique charm.
Indulge in luxury, convenience, and warm Malaysian hospitality at Berjaya Times Square Hotel, Kuala Lumpur. Book your stay now and create unforgettable memories in the heart of Kuala Lumpur.
Unwind and Indulge: A World of Entertainment at Berjaya Times Square Hotel, Kuala Lumpur
At Berjaya Times Square Hotel, Kuala Lumpur, entertainment is taken to a whole new level. With a wide array of facilities designed to cater to every guest's needs, you'll find yourself completely immersed in a world of relaxation and indulgence.
Start your day by exploring the hotel's extensive selection of shops, offering everything from fashion to electronics. After a day of shopping, head to the bar for a refreshing drink and unwind in the stylish ambiance. If you're in need of some pampering, the salon and spa are at your service, ready to provide you with rejuvenating treatments and massages that will leave you feeling revitalized.
For those seeking ultimate relaxation, take a dip in the hot tub or indulge in the sauna, where you can let the heat melt away your stress. The hotel's spa offers a range of luxurious treatments, ensuring that you leave feeling completely refreshed and rejuvenated. And if you're in the mood for some friendly competition, the games room awaits, offering a variety of entertainment options for guests of all ages.
With its impressive range of entertainment facilities, Berjaya Times Square Hotel, Kuala Lumpur is the perfect destination for those looking to unwind and indulge in the heart of Kuala Lumpur, Malaysia.
Unwind and Stay Active at Berjaya Times Square Hotel, Kuala Lumpur's Impressive Sports Facilities
Berjaya Times Square Hotel, Kuala Lumpur offers an array of top-notch sports facilities, ensuring that guests can stay active and unwind during their stay. The hotel boasts a well-equipped fitness center, complete with modern exercise machines and equipment, perfect for those looking to maintain their fitness routine. Whether you prefer cardio exercises or strength training, this fitness center has everything you need to stay in shape.
For those who enjoy racquet sports, Berjaya Times Square Hotel offers squash courts where guests can engage in a thrilling game of squash. Challenge your friends or family members to a friendly match and enjoy the adrenaline rush that comes with it. If you prefer a more leisurely activity, the hotel also features a table tennis facility, where you can showcase your skills and engage in a friendly competition.
To beat the heat and unwind, guests can take a refreshing dip in the hotel's outdoor pool. Whether you want to swim a few laps or simply relax by the poolside, this inviting pool area is the perfect spot to soak up the sun. Adjacent to the pool, there is a poolside bar where you can enjoy a refreshing drink or indulge in delicious snacks while basking in the tropical ambiance.
For a unique and entertaining experience, Berjaya Times Square Hotel offers a bowling alley where guests can have a fun-filled time with friends and family. Whether you are a seasoned bowler or a beginner, this facility provides a fantastic opportunity to enjoy a classic game of bowling.
Best of all, guests can enjoy complimentary access to the hotel's fitness center, ensuring that you can maintain your workout routine without any additional cost. So, whether you are a fitness enthusiast, a racquet sports lover, or simply looking for a way to relax and have fun, Berjaya Times Square Hotel, Kuala Lumpur's sports facilities have got you covered.
Convenient Facilities at Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning facilities, making it convenient for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Berjaya Times Square Hotel, Kuala Lumpur offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist guests with any inquiries or requests they may have. Wi-Fi is available in public areas and all rooms, allowing guests to stay connected and browse the internet effortlessly.
Additionally, the hotel features a designated smoking area for guests who smoke. Luggage storage is provided for those who need a place to store their bags before check-in or after check-out. For any last-minute needs, there is also a convenience store on-site. The hotel's daily housekeeping service ensures that rooms are kept clean and tidy, providing guests with a comfortable and pleasant environment throughout their stay at Berjaya Times Square Hotel, Kuala Lumpur.
Convenient Transport Facilities at Berjaya Times Square Hotel, Kuala Lumpur
At Berjaya Times Square Hotel, Kuala Lumpur, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Whether you're arriving or departing, the hotel's dedicated staff will ensure a smooth and comfortable transfer experience.
For those looking to explore the city, the hotel provides various tour packages, allowing guests to discover the vibrant attractions and landmarks of Kuala Lumpur. Whether it's a cultural tour, a shopping excursion, or a culinary adventure, the hotel's tour services will cater to every traveler's preferences.
Additionally, Berjaya Times Square Hotel, Kuala Lumpur offers valet parking and a spacious car park onsite. Guests can conveniently park their vehicles and explore the city at their own pace. For those without a car, the hotel provides a shuttle service, car hire, and taxi service, ensuring easy access to all the popular destinations in Kuala Lumpur. The hotel also offers a ticket service, allowing guests to conveniently purchase tickets for various attractions and events. Please note that car park charges may apply for guests who choose to self-park.
Luxurious Room Facilities at Berjaya Times Square Hotel, Kuala Lumpur
Indulge in a world of comfort and luxury at Berjaya Times Square Hotel, Kuala Lumpur, where every room is equipped with a range of exceptional facilities to ensure a memorable stay. Enjoy the perfect temperature with the air conditioning system, allowing you to relax in a cool and refreshing atmosphere. Wrap yourself in plush bathrobes, provided for your comfort and convenience. Stay updated with the latest news and happenings with the complimentary daily newspaper delivered to your room.
For entertainment options, choose from a wide selection of in-house movies available on the television. Style your hair effortlessly with the hair dryer provided, saving you the hassle of packing your own. Stay connected with the world through the satellite/cable TV, offering a variety of channels to suit your preferences. Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a range of beverages and snacks.
Experience a truly luxurious stay at Berjaya Times Square Hotel, Kuala Lumpur, where every detail has been carefully considered to ensure your utmost comfort and satisfaction.
Delicious Dining Options at Berjaya Times Square Hotel, Kuala Lumpur
Indulge in a culinary journey at Berjaya Times Square Hotel, Kuala Lumpur, where a variety of dining options await you. From the convenience of 24-hour room service to the vibrant atmosphere of the coffee shop, this hotel has everything you need to satisfy your cravings.
Start your day with a delicious breakfast buffet at the hotel's restaurant, where an array of international and local dishes are served. The restaurant also offers halal options, ensuring that all guests can enjoy a satisfying meal.
Whether you prefer to dine in the comfort of your room or experience the lively ambiance of the hotel's dining venues, Berjaya Times Square Hotel, Kuala Lumpur has it all. With daily housekeeping ensuring a clean and inviting atmosphere, you can relax and enjoy your dining experience to the fullest.
Experience Comfort and Elegance at Berjaya Times Square Hotel, Kuala Lumpur
Discover a variety of spacious and stylish room options at Berjaya Times Square Hotel, Kuala Lumpur, designed to suit every traveler's needs. Choose from the expansive 2 Bedroom Deluxe, offering 99 square meters of comfort with versatile bedding arrangements, or opt for the elegant 57-square-meter Superior, Premier, or Club Premier rooms, each available with different bed configurations to ensure a restful stay. For those seeking ultimate luxury, the 365-square-meter Luxury Penthouse provides an indulgent retreat with ample space and privacy, while the Family Room offers 51 square meters perfect for family stays, featuring a cozy King Bed or Bunk Bed. The 2 Bedroom Suite and Club Premier Suite also provide generous living areas, combining comfort with style for a memorable visit.
Explore the Vibrant Neighborhood of Bukit Bintang
Welcome to the lively and bustling neighborhood of Bukit Bintang, located in the heart of Kuala Lumpur, Malaysia. Known as the city's premier shopping and entertainment district, Bukit Bintang offers an exciting fusion of modernity and traditional charm.
Shopaholics will be in paradise as they explore the myriad of shopping malls, boutiques, and street markets that line the streets of Bukit Bintang. From high-end fashion brands to local handicrafts, there is something for everyone. Don't miss the iconic Pavilion Kuala Lumpur, a world-class shopping destination that houses an array of international luxury brands.
Aside from shopping, Bukit Bintang also offers a vibrant nightlife scene. From trendy rooftop bars to lively clubs, the area comes alive after dark, making it the perfect place to unwind and socialize. Food enthusiasts will also be delighted by the wide range of dining options available, from local street food stalls to fine dining restaurants serving international cuisine.
When you stay at Berjaya Times Square Hotel, Kuala Lumpur, you'll have easy access to all the attractions and amenities that Bukit Bintang has to offer. Immerse yourself in the energy of this dynamic neighborhood and experience the best of Kuala Lumpur.
Convenient Transportation Options from Kuala Lumpur Airports to Berjaya Times Square Hotel, Kuala Lumpur
When traveling to Kuala Lumpur, Malaysia, and staying at the luxurious Berjaya Times Square Hotel, you'll find several convenient transportation options to reach the hotel from the nearby airports.
If you arrive at Kuala Lumpur International Airport (KLIA), you can take a taxi or use the KLIA Ekspres train service to reach Berjaya Times Square Hotel. Taxis are readily available at the airport, and the journey to the hotel takes approximately 1 hour, depending on traffic conditions. Alternatively, the KLIA Ekspres train offers a quick and hassle-free option, taking you to KL Sentral Station in just 28 minutes. From there, you can easily transfer to the monorail or take a short taxi ride to reach the hotel.
For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), taxis are available outside the terminal building. The journey to Berjaya Times Square Hotel typically takes around 45 minutes, depending on traffic. Another option is to take the KLIA Ekspres train from Subang Airport to KL Sentral Station, and then proceed to the hotel using the monorail or a taxi.
No matter which airport you arrive at, transportation options are plentiful and convenient, ensuring a smooth and comfortable journey to the vibrant Berjaya Times Square Hotel, Kuala Lumpur.
Exploring the Vibrant Surroundings of Berjaya Times Square Hotel, Kuala Lumpur
Nestled in the heart of Kuala Lumpur, Berjaya Times Square Hotel offers a prime location with an array of exciting landmarks and attractions within easy reach. Just a stone's throw away, Jalan Alor beckons food enthusiasts with its bustling street food scene. Immerse yourself in the aromatic flavors of Malaysian cuisine as you navigate through the vibrant night market.
For thrill-seekers, the Berjaya Times Square Theme Park is a must-visit attraction. Located within the iconic Berjaya Times Square shopping mall, this indoor theme park promises endless fun and excitement with its thrilling rides, interactive games, and entertaining shows. From heart-pounding roller coasters to family-friendly attractions, there is something for everyone.
Shopaholics will delight in the proximity to Bintang Walk, a renowned shopping district that offers a plethora of retail outlets, luxury boutiques, and trendy cafes. Indulge in a retail therapy session as you explore the vibrant streets lined with international fashion brands and local designers.
If you're in the mood for some cultural exploration, the Museum of Illusions is just a short stroll away. Step into a world of optical illusions and mind-bending exhibits that will challenge your perception and ignite your imagination.
For music enthusiasts, Bangkok Jazz is a nearby hotspot where you can groove to the rhythm of live jazz performances. Enjoy a night of soulful melodies and smooth tunes in a cozy and intimate setting.
Other notable landmarks and attractions in the vicinity include 21st Century Internet, Lee & Tan Dental Surgery, Menara Carigali, Marvel Studios Ten Years of Heroes Malaysia, and Jalan Changkat Bukit Bintang. Whether you're seeking culinary adventures, thrilling amusement park rides, shopping extravaganzas, or cultural experiences, Berjaya Times Square Hotel, Kuala Lumpur places you at the center of it all.
Convenient Public Transport Stations near Berjaya Times Square Hotel, Kuala Lumpur
Located in the heart of Kuala Lumpur, Berjaya Times Square Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers.
Imbi Monorail Station is just a short walk away from the hotel, providing guests with a hassle-free way to explore the city. This station connects to various popular attractions, including Bukit Bintang, KL Sentral, and Kuala Lumpur City Centre (KLCC).
For those looking to explore the city by bus, Pasar Rakyat Bus Terminal is conveniently located near the hotel. From here, guests can easily reach different parts of Kuala Lumpur, including Chinatown, Merdeka Square, and Petaling Street.
Hang Tuah is another nearby public transport station that offers easy connectivity to different parts of the city. This station is an interchange for both the monorail and LRT lines, providing guests with even more options for exploring Kuala Lumpur.
Additionally, the SBK15 Muzium Negara, SBK20 Tun Razak Exchange, SBK18A Bukit Bintang, MR4 Hang Tuah, and Bukit Bintang MRT Station are all within close proximity to the hotel, allowing guests to travel conveniently to various destinations in Kuala Lumpur.
With such a wide range of public transport options available nearby, guests at Berjaya Times Square Hotel, Kuala Lumpur can easily explore the vibrant city and its many attractions without any transportation hassles.
A Culinary Wonderland at Your Doorstep
Berjaya Times Square Hotel, Kuala Lumpur is surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. Just steps away from the hotel, you will find a variety of cuisines to tantalize your taste buds. For an authentic taste of Japan, head to THE TOKYO RESTAURANT, where you can indulge in delectable sushi and sashimi. Craving some local delights? Serai Pavilion KL offers a modern twist on traditional Malaysian cuisine, while Bijan Bar & Restaurant specializes in exquisite Malay dishes. If you're in the mood for Middle Eastern flavors, Halab Gate Shawarma and Tarbush Restaurant are the places to go. For a unique dining experience, make your way to Lot 10 Hutong Food Court, a bustling food court that showcases the best of Malaysian street food. Whether you're in the mood for a juicy burger at Burger on 16 or a refreshing cocktail at Havana Bar & Grill, you'll find it all within easy reach of the hotel.
Shop 'til you drop at Kuala Lumpur's premier shopping landmarks
Located in the heart of Kuala Lumpur, Berjaya Times Square Hotel offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find Lot 10 Mall, a trendy shopping destination known for its high-end fashion boutiques and international brands. For jewelry enthusiasts, Kelvin Gems is a must-visit, offering a stunning selection of precious gemstones and exquisite designs. Art lovers can explore Art Seni, a gallery showcasing contemporary Malaysian art. Fashionistas will be delighted by the nearby Fahrenheit 88 Shopping Mall, home to a wide range of fashion outlets and trendy boutiques. Perfume connoisseurs can indulge their senses at Escentials, a luxury fragrance boutique. For those seeking holistic wellness, Ayurvedium offers a range of Ayurvedic treatments and products. History buffs will appreciate the Jadi Batek Gallery, where they can learn about the traditional art of batik-making. And for those looking for unique Malaysian handicrafts, the Craft Complex (Kompleks Budaya Kraf) is a treasure trove of traditional crafts and souvenirs. With so many shopping landmarks within close proximity, Berjaya Times Square Hotel is the perfect base for a retail therapy getaway in Kuala Lumpur.
Affordable Luxury at Berjaya Times Square Hotel, Kuala Lumpur
Indulge in the perfect blend of luxury and affordability at Berjaya Times Square Hotel, Kuala Lumpur. With an average room price of just $86, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Kuala Lumpur, which is $58.
At Berjaya Times Square Hotel, Kuala Lumpur, you can experience the best of both worlds - a world-class hotel at a fraction of the cost. Whether you are a business traveler or a leisure seeker, this hotel caters to all your needs without breaking the bank.
From the moment you step into the elegant lobby, you'll be greeted by warm hospitality and a sense of opulence. The rooms are tastefully designed, offering a comfortable and relaxing ambiance after a long day of exploring the vibrant city.
In addition to the affordable rates, Berjaya Times Square Hotel, Kuala Lumpur also boasts a range of amenities that will make your stay truly unforgettable. Take a dip in the rooftop pool while enjoying panoramic views of the city skyline, or pamper yourself with a rejuvenating spa treatment at the in-house spa.
With its unbeatable combination of affordability, luxury, and prime location in the heart of Kuala Lumpur, Berjaya Times Square Hotel is the perfect choice for travelers seeking a memorable stay without breaking the bank. Book your stay now and experience the best that Kuala Lumpur has to offer!
Excellent Location and Friendly Staff
Berjaya Times Square Hotel, Kuala Lumpur is highly praised by its guests for its excellent location and friendly staff. The hotel is situated in a convenient location, making it easy for guests to explore the vibrant city of Kuala Lumpur. The hotel is also commended for its cleanliness, with guests noting that the rooms and facilities are well-maintained and spotless. The staff at Berjaya Times Square Hotel, Kuala Lumpur are described as very friendly, kind, and helpful, providing exceptional customer service throughout the stay. Additionally, guests have raved about the delicious breakfast provided by the hotel, which is considered to be a highlight of their experience. With its spectacular staff and top-notch service, Berjaya Times Square Hotel, Kuala Lumpur is highly recommended for a memorable stay in Kuala Lumpur.
A Memorable Stay at Berjaya Times Square Hotel, Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur is a highly acclaimed hotel that has received positive customer ratings across various aspects of their stay. With an overall rating of 8.1, guests have consistently praised this hotel for its exceptional value, excellent facilities, and convenient location.
One of the standout features of Berjaya Times Square Hotel, Kuala Lumpur is its exceptional value for money. With a rating of 7.9 for value, guests have expressed their satisfaction with the affordable rates offered by the hotel without compromising on the quality of service and amenities. Visitors can enjoy a comfortable and enjoyable stay without breaking the bank, making it an ideal choice for budget-conscious travelers.
The hotel's facilities have also garnered high praise from guests, earning a rating of 7.9. From the moment guests step into the hotel, they are greeted by a range of amenities that cater to their every need. Whether it's the well-equipped fitness center, the relaxing spa, or the refreshing swimming pool, Berjaya Times Square Hotel, Kuala Lumpur offers a wide array of facilities to ensure a memorable and enjoyable stay for all guests.
Additionally, the hotel's prime location has received an outstanding rating of 9.0. Situated in the heart of Kuala Lumpur, guests have easy access to the city's major attractions, shopping malls, and entertainment venues. The hotel's central location allows guests to explore the vibrant city with ease, making it an ideal choice for both leisure and business travelers.
Overall, Berjaya Times Square Hotel, Kuala Lumpur has consistently received positive customer ratings, with guests commending its excellent value, impressive facilities, and unbeatable location. Whether you're traveling for business or leisure, this hotel promises a memorable stay filled with comfort, convenience, and exceptional service.
Excellent8.1
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property provides special offers (e.g. F&B credits, discounts for room upgrade, ticket passes). Please contact the property for more details.
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10 most recent verified ratings received by the property
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This hotel features excellent and friendly staff, providing guests with memorable experiences. Ideal location with easy access to public transportation, shopping, and entertainment. The rooms offer great space, well-maintained, and great views of the city skyline. Guests love the fantastic breakfast spread with a variety of choices, including local cuisine.
Few guests noted maintenance and cleanliness concerns in some rooms, like dirty bathtubs and leaking ceilings. Some areas need renovation due to dated decor and wear and tear.
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When in KL we stay in various hotel or occasionally ABNB but always return to Time Square hotel. Staffs are friendly and helpful. Being a ova-lacto vegetarian, here is a eating heaven for us. The breakfast buffet is fully vegetarian with options of egg. You can get all the local famous foods serve in vegetarian version including Nasi Lemak, Lasak, Roti prata etc. It can get busy during breakfast time but the restaurant is big enough to accommodate the crowd. The location is centrally located in KL most popular area. Though I have not use the pool, it look nice and good. The price is value for money for it location and come with Breakfast. The room itself though old (can't complain for hotel bulit decades ago) , still clean and comfortable. I don't realize the need to switch on the shower heater but a call to the desk, staff politely ask me to check if Heater switch located outside on the wall of the washroom is turn ON. Probably luck, we get a free upgrade from superior room to deluxe/premium room twice for our 4 visits in 3 year, with one room has a nice view in twin tower and KL tower. One negative is the TV program is subscribe under something call S-Vision, which contents are not at all good, lack of Chinese program and no sport channels. My last stay here I remember there were 2 ASTRO sport channels if I am not wrong. Definitely be back. Strongly recommended
Dear Mr Anthony Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. We are truly touched by your thoughtful and detailed review of your experiences with us over the years. It means so much to our team to know that, amidst all your options in Kuala Lumpur, you consistently choose to return to Berjaya Times Square Hotel, this is the highest compliment we could receive. We are especially delighted that our vegetarian breakfast buffet has been such a highlight for you. Creating a "vegetarian eating heaven" with authentic local flavours like Nasi Lemak, Laksa, and Roti Prata is something we take great pride in, as it aligns perfectly with our commitment to health, sustainability, and culinary diversity. Thank you for your kind words about our friendly staff, central location and the value we offer, including those pleasant room upgrades. We are glad you enjoyed the views of the Twin Towers and KL Tower from your room. Regarding the shower heater, we appreciate your patience, a
Day 1 i check in abt 2.30am. Air con don seem to work. I was like still thinking maybe it take sometime to cool down. I tired to change the temp here n there. Bath n settle my things. By 5am i cannot take it. Its so warm. I called the front desk twice before they send up the maintances staff. First call n i waited for at least 20 mins with no maintainences staff turning up. 2nd call which i firmly tell them its my 2nd time calling for the same issue . 10mins later. Maintances staff came. He told me air con down. Change a room for me. He is very nice, polite n apologetic. Even offer to help me carry my things. After the change of room, i notice the lowest temp i get its like 25 degree. No matter how i tried to lower the temp, its the same. At thjs moment i was like thinking at least its there is air con. But when i try to bath, there is like no warm water at all. I gave up on making another front desk call for help. In general the room is clean except for the bath tub. I can see stain n dust inside. Toothbrush, shampoo etc everything avaliable. The morning breakfast buffet is nice. The staff at the buffet area is attentive. Will check with diner if there is any need. I did not used any facilities so i gave it a 5 star. The best thing abt this hotel is probably the staff. From the maintaines staff to dining area and even security. Friendly and helpful. If this is a 3 star and below hotel i would not have much issue.
Dear Sir/Maddam, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Anita Michael Guest Experience Manager
This is a very large hotel and yet only has 4 lifts despite reception desk being situated on the 14th floor and the rooms and higher floors. This means that going up and down takes a lot of patience. Convenient location for Bukit Bintang as well as public transport.- we appreciated this even though immediate surrounding is less visually inviting (perfectly safe though!) We had a family room. Relatively large and overlooking the pool, basketball court and with nice city panorama. The room was very basic- metal bunk bed for kids, double bed for adults. Uncomfortable beds but good soundproofing. Generous sized bathroom with separate toilet which was useful if travelling in a group of 4. The room looked and felt like an average 3 star hotel despite nominal 5 stars and unfortunately high cost of stay. Breakfast was extremely crowded (size of the hotel) and despite efforts from the staff with many queues. Food tase was average but I wouldn’t like to repeate the exprience. Moved out with relative relief. Side note- there is large construction site just next to the hotel so some rooms are faced with very audible noise from it from early morning till late at night. The front desk staff upon our request gladly changed our room to one facing the other side which was simply quiet. This is not hotels fault but might he important information for light sleepers at the time of this review
Dear Mr Tycjan, Thank you for taking the time to share such detailed feedback. We truly appreciate your comments, as they help us understand our guests’ experiences better. We acknowledge your concerns regarding lift capacity and waiting times, especially given the size of the hotel and the location of the reception. We also understand that breakfast can feel very crowded during peak hours, and we regret that this affected your overall dining experience despite our team’s efforts. We’re pleased to hear that you found the location convenient for Bukit Bintang and public transport, and that you appreciated the room size, bathroom layout, soundproofing, and the city views. Your kind mention of our front desk team’s responsiveness in assisting with the room change is greatly appreciated, and we’re glad this helped improve your comfort during the stay. We regret that the room comfort and overall value did not fully meet your expectations, and we understand your comments regarding the co
Overall, the hotel is good and most of the staff are friendly, especially the front desk team and the housekeeping staff, who were very helpful and pleasant. However, I was disappointed with the attitude of a few staff members. At the breakfast buffet, I politely asked a lady if my 1.5-year-old daughter could have an omelette that was already on the table but untouched, as she did not eat it and I did not want it to go to waste. Instead of politely explaining the policy, she rudely replied “Cannot! Cannot!” and walked away. I found this response quite unprofessional and unnecessary, as it could have been declined in a more courteous manner. Additionally, the security guard near the swimming pool was also rude. We were unfamiliar with the directions and briefly walked the wrong way before turning back. The guard then made taunting remarks such as asking if we could not read the signs, which felt disrespectful and unwelcoming. While the hotel itself is comfortable, these experiences with staff behavior affected our overall stay. I hope management will address this and provide better customer service training.
Dear Ms.Zahabiya, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Anita Michael Guest Experience Manager
70 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Kuala Lumpur
“Good location with attached mall & theme park...”
Berjaya Times Square, KL Family of 4; 2 adults & 2 children 3rd Dec 2025 We arrived from Genting Highlands, a 1-hr taxi ride. Cost us RM130 with a receipt. Book your taxi at the Sri Highlands Taxi counter located at the Premium Outlet Station, Genting. The Hotel & Surroundings Berjaya Times Square is a unique all-in-one complex in Kuala Lumpur that combines a shopping mall, an indoor theme park & a hotel. The hotel sits on the west wing & opp the hotel is the enchanted Lala Port. Upscale mall with many places to eat, shop & play. A 10-min walk will take u to the famous Bukit Bintang, a fabulous shopping strip that has malls around & the many signature restaurants & eateries that lined the road. The famous steak house, The Ship & the everbest Nasi Ayam Hainan Chee Meng are my favourites. KL Monorail, Imbi Station sits in front of Berjaya Times Square. Check-In We arrived early & the room was not ready. Front desk staff were all smiles & very warm, nice first impression. Left our luggage at concierge & went to the Arab Hadramot Restaurant, just outside the drop-off lobby. They had some of the best middle-eastern food & shisha; closes at midnight. We came back an hour later & the room was ready. Thank you. Room The family room was big & spacious. They had 1 king bed, 1 double-decker bunk bed, a lounge seat by the window, 2 seaters & a center table. TV was large enuf for everyone & there were many channels. The pantry came with snacks & minibar. We got 4 drinking water bottles on the pantry & another 4 in the fridge. The fridge also had soya bean & chrysanthemum canned drinks, snacks & drinks all complimentary! The coffee & tea making set came with a kettle. I was more than impressed. The beds, linens, pillows & towels were clean & fresh. There is a work table to place ur laptop & stuff. The bathroom had 2 areas; one for shower/bathtub & another joining door for the toilet. We had an issue with the bathtub drain plug which was unable to be opened. The maintenance guy came & replaced the drain plug in 15mins, wow! The AC worked fine & all lightings were working, kudos everything worked! The cupboard had a safe inside, hangars, bedroom slippers & a hair-dryer. There were also an iron & ironing board in the room. Facilities There were many things to do in the hotel, the swimming pool & the restaurants sat on level 14 & 15. The fitness corner was on the same floor as the pool & there were 3 outdoor pools; 2 for kids on both ends while the adult pool was at the center. There was a bar counter at the side, Poolside Gazebo. They also had a spa, Vita Spa. Breakfast was on level 14, a big spacious restaurant with many dishes & drinks available. I was truly fed by good food & good hospitality of the staff & cooks. The cutleries & plates were good with a very professional mise en place on the table. This hotel had two lobby entrances. One is the straight service road for the main Times Square building; no drop-off here. The other entrance is the drop-off lobby where all guests arrive & nearest to the concierge counter. This lobby faces the side road where there were many eateries, a 24-hr convenience store, barber, shoe store & what nots. If u smoke, this is the stretch u hang out. Oh, there is another entrance from the mall which is inside the lobby that goes straight into Times Square Mall; this door takes u into another dimension, a dimension that will take your money, lol! Times Square Mall is such a good place for everyone, that’s on another story on my review. Staff Hotel staff were friendly, helpful & professional. They truly serve the Malaysian hospitality during my stay. I am overall happy with my stay. Thank you Berjaya Times Square Hotel for making my stay a good one…
Dear Mr.Umar, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again. Sincerely, Anita Michael Guest Experience Manager