2025
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Awarded as a top choice of Agoda travelers in 2025.

Empress Pattaya Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

436/21 Pattaya 2nd Road, North Pattaya, Pattaya, Thailand, 20150

Highlights

Great beach access

You can see the beach and the rooftops of the nearby hotels.
Great food & dining

This is a nice hotel with pretty good food.
Excellent room comfort & quality

The rooms are not only spacious but also impeccably clean.
Great View

You can see the beach and the rooftops of the nearby hotels.
Highly Rated by Family Traveller

The hotel was so good for families

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Bar

Golf course

Massage

About us

Empress Pattaya Hotel blends style and convenience with a tropical outdoor pool and prime location near Art in Paradise and Tiffany’s Show. Perfect for two travelers, it offers a Thai-inspired retreat amidst Pattaya’s vibrant nightlife. Located in North Pattaya, this hotel is ideal for two travelers with serene beaches, local markets, and cultural landmarks nearby. Guests can enjoy an outdoor pool, massages, or a chic bar. Rooms include air-conditioning, free Wi-Fi, and some offer city views. Close to Terminal 21 Pattaya, Central Festival Pattaya Beach, and Pattaya Beach, it ensures both convenience and relaxation for a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Location 9.0
Cleanliness 8.5
Service 8.5
Value for money 8.5

Based on 6,208 verified reviews

Location

9.0

Cleanliness

8.5

Service

8.5

Value for money

8.5

Facilities

8.0

Room comfort and qua...

7.7

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Nearest transportation options

Bus Terminal is within 1.6 km

See map

9.0Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 155 places in walking distance!

Parking
FREE
Walkable places
Sohotown
70 m
Tuxedo Illusion Hall
120 m
Art in Paradise Museum
160 m
Art in Paradise Pattaya
160 m
O Tattoo
170 m
Popular landmarks
Beach Rd
1.1 km
Central Festival Pattaya Beach
1.5 km
The Sanctuary Of Truth
2.9 km
Walking Street Pattaya
2.9 km
Big Buddha Temple
4.2 km
Closest landmarks
@ Fitness Centre
120 m
Pensri Bar‎
130 m
Soi 3 Dental Clinic
180 m
Tiffany's Indoor Shooting Range
210 m
Tiffany Show
240 m

Good to know

Value for money8.5
Distance to city center1 Km
Location rating9.0
Nearest airportU-Tapao International Airport (UTP)
Distance to airport32.4 km

Rooms available at Empress Pattaya Hotel

Very good
Room comfort & quality

7.7

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Based on 5301 reviews from verified travelers

Deluxe King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Double Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Premier Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Premier King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Corner King Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Premier King Bed
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

While relaxing at Empress Pattaya Hotel, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Empress Pattaya Hotel such as kids pool.

At Empress Pattaya Hotel, guests can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

While staying at Empress Pattaya Hotel, begin your trip by checking out the nearest attractions that are within close proximity to the property which include Sohotown, Tuxedo Illusion Hall, and Art in Paradise Museum.

While remaining at Empress Pattaya Hotel, take joy in your early morning or evening walk at nearby park which include Fun Ball Family, The Million Years Stone Park, and Mini Siam.

Empress Pattaya Hotel has a total of 8 floors.

Empress Pattaya Hotel can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Empress Pattaya Hotel accepts up to 7, with payment card options consisting of Cash, MasterCard, UnionPay, and Visa.

Past solo travelers that have stayed at this property have given Empress Pattaya Hotel an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Empress Pattaya Hotel an average rating of 8.2. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

More about Empress Pattaya Hotel

More about Empress Pattaya Hotel

Experience Comfort and Convenience at Empress Pattaya Hotel

Welcome to Empress Pattaya Hotel, a charming 3-star hotel located in the vibrant city of Pattaya, Thailand. With its convenient location just 1 kilometer from the city center, this hotel offers easy access to the city's must-see destinations and attractions. Check-in at Empress Pattaya Hotel begins at 2:00 PM, allowing you to settle in comfortably and start your vacation on a relaxed note. The hotel's friendly and attentive staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. If you have any special requests or need recommendations for exploring the city, the staff will be more than happy to assist you. With a total of 105 well-appointed rooms, Empress Pattaya Hotel offers a cozy and comfortable stay for all its guests. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant and convenient stay. Whether you're traveling alone, with a partner, or as a family, there is a room type to suit your needs and preferences. In 2018, Empress Pattaya Hotel underwent a renovation, ensuring that all facilities are up-to-date and in excellent condition. The hotel's commitment to providing a comfortable and enjoyable stay is evident in the attention to detail and the quality of the amenities provided. From the moment you step into the hotel, you'll be greeted by a warm and inviting atmosphere that will make you feel right at home. Please note that Empress Pattaya Hotel has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is advisable to check with the hotel directly for more information regarding their child policy. If you're looking for a hotel that offers comfort, convenience, and a great location in Pattaya, look no further than Empress Pattaya Hotel. Whether you're visiting for business or leisure, this hotel provides an excellent base for exploring the city and experiencing all that Pattaya has to offer. Book your stay at Empress Pattaya Hotel today and enjoy a memorable and enjoyable stay in this vibrant city.

Unwind and Indulge: Empress Pattaya Hotel's Exceptional Entertainment Facilities

At Empress Pattaya Hotel, your every entertainment need is catered to with an array of exceptional facilities. Whether you're looking to relax and unwind or indulge in some pampering, this hotel has it all. Step into the vibrant atmosphere of the hotel's bar, where you can sip on expertly crafted cocktails and enjoy live music, creating the perfect setting for a memorable evening. For those seeking ultimate relaxation, Empress Pattaya Hotel offers a luxurious massage service. Treat yourself to a soothing massage that will melt away any stress or tension, leaving you feeling rejuvenated and refreshed. The skilled therapists will tailor the treatment to your specific needs, ensuring a truly personalized experience. Additionally, the hotel boasts a solarium, allowing guests to bask in the warm Thai sun and achieve that perfect golden tan. Lounge on comfortable sunbeds while soaking up the rays, and let the serene ambiance of the solarium transport you to a state of pure bliss. With its exceptional bar, indulgent massage service, and inviting solarium, Empress Pattaya Hotel provides a haven of entertainment and relaxation for every guest. Prepare to be enchanted by the hotel's entertainment facilities and embark on a truly unforgettable stay.

Unwind and Stay Active at Empress Pattaya Hotel's Impressive Sports Facilities

At Empress Pattaya Hotel, guests can enjoy a wide range of sports facilities that are perfect for both relaxation and staying active. The hotel boasts a stunning outdoor pool, where you can take a refreshing dip or simply lounge by the water while soaking up the sun. The pool is surrounded by lush tropical gardens, providing a serene and tranquil atmosphere for guests to unwind and recharge. For those seeking a more active experience, Empress Pattaya Hotel also offers a fully-equipped fitness center. Whether you prefer cardio exercises or strength training, you'll find a variety of state-of-the-art equipment to help you achieve your fitness goals. The fitness center is spacious and well-maintained, ensuring a comfortable workout environment. Additionally, the hotel features a tennis court, perfect for guests who enjoy a friendly game or want to improve their tennis skills. The court is well-maintained and offers a beautiful setting with views of the surrounding gardens. Whether you're a beginner or a seasoned player, the tennis court at Empress Pattaya Hotel provides a great opportunity to stay active and have fun. With its impressive range of sports facilities, Empress Pattaya Hotel offers something for everyone. Whether you want to relax by the pool, work up a sweat at the fitness center, or challenge a friend to a game of tennis, you'll find everything you need for a memorable stay at this exceptional hotel.

Convenience Facilities at Empress Pattaya Hotel

Experience utmost convenience during your stay at Empress Pattaya Hotel, where a range of top-notch facilities are at your disposal. Whether you're a business traveler or on vacation, this hotel ensures your needs are met with its impressive array of convenience facilities. For those who like to travel light, Empress Pattaya Hotel offers a range of services to make your stay hassle-free. Take advantage of the laundry service and dry cleaning facilities, ensuring your clothes stay fresh and clean throughout your visit. Additionally, the hotel provides luggage storage, allowing you to explore the city without the burden of carrying your bags. Your safety and security are of utmost importance at Empress Pattaya Hotel. Rest easy knowing that the hotel offers safety deposit boxes, where you can securely store your valuable belongings. The concierge is also available to assist you with any queries or requests you may have, ensuring a seamless and enjoyable stay. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms and public areas. Whether you're in the comfort of your room or lounging in the hotel's public spaces, you can browse the internet effortlessly. For guests who prefer a designated smoking area, Empress Pattaya Hotel has you covered. Enjoy your cigarette in a specially designated space without disturbing non-smoking guests. Lastly, the hotel offers daily housekeeping services to keep your room tidy and comfortable throughout your stay. Experience convenience at its finest at Empress Pattaya Hotel, where every detail is taken care of to ensure a memorable and hassle-free visit.

Convenient Transport Facilities at Empress Pattaya Hotel

At Empress Pattaya Hotel, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, making your transition to the hotel smooth and effortless. If you're looking to explore the vibrant city of Pattaya, our hotel offers tours to popular attractions and landmarks. Let our knowledgeable guides take you on an adventure, providing insights and recommendations along the way. For guests with their own vehicles, we have a spacious car park onsite. Whether you're driving a rental car or your own vehicle, you can rest assured that your vehicle will be secure and conveniently accessible throughout your stay. Additionally, we offer self-parking options, allowing you to come and go as you please. If you prefer to use taxi services, our hotel provides a dedicated taxi service for your convenience. Our staff will be happy to assist you in arranging transportation to your desired destinations, ensuring that you can explore Pattaya with ease. Best of all, our car park is free of charge, allowing you to save on parking fees and enjoy a stress-free stay. With our comprehensive transport facilities, Empress Pattaya Hotel ensures that your journey to and around Pattaya is as effortless as possible.

Luxurious Comfort in Every Room at Empress Pattaya Hotel

At Empress Pattaya Hotel, every guest room is a sanctuary of comfort and style, designed to make your stay as enjoyable as possible. Each room is equipped with modern air conditioning, ensuring a cool and refreshing environment, especially after a day spent exploring the vibrant city of Pattaya. You'll find plush bathrobes awaiting you, perfect for lounging after a long day. For your entertainment, a high-definition television with satellite/cable channels is provided, allowing you to unwind with your favorite shows or movies at your leisure. The rooms also feature a well-stocked mini bar and a refrigerator, giving you the option to enjoy a chilled drink or snack whenever you desire. A coffee/tea maker is at your disposal, along with complimentary instant coffee and tea, so you can savor a warm beverage in the comfort of your room. With complimentary bottled water, plush towels, and high-quality toiletries provided, every detail has been considered to enhance your experience. Blackout curtains ensure a restful night's sleep, making Empress Pattaya Hotel the perfect retreat for relaxation and rejuvenation.

Indulge in a Culinary Delight at Empress Pattaya Hotel's Dining Facilities

At Empress Pattaya Hotel, guests can experience a gastronomic journey like no other with its exceptional dining facilities. Start your day with a scrumptious breakfast buffet that offers a wide array of delectable options to suit every palate. From freshly baked pastries and tropical fruits to made-to-order omelettes and local delicacies, there is something for everyone to enjoy. For a quick pick-me-up or a leisurely afternoon coffee, head to the hotel's cozy coffee shop. Here, you can savor aromatic blends of coffee, indulge in freshly baked treats, and unwind in a relaxed ambiance. Whether you prefer a classic cappuccino or a refreshing iced latte, the skilled baristas will craft the perfect beverage to satisfy your cravings. When it comes to a memorable dining experience, look no further than the hotel's restaurant. With its elegant decor and attentive service, the restaurant offers a diverse menu that showcases both local and international flavors. From authentic Thai dishes bursting with aromatic spices to international favorites prepared with the finest ingredients, every meal is a feast for the senses. Whether you're in the mood for a romantic dinner or a casual gathering with friends, the restaurant at Empress Pattaya Hotel is the perfect setting to indulge in culinary delights.

Luxurious and Spacious Rooms at Empress Pattaya Hotel

Experience the epitome of comfort and luxury at Empress Pattaya Hotel with their exquisite room offerings. Choose from a variety of room types that cater to every traveler's needs and preferences. Indulge in the spaciousness of the Corner Double room, spanning an impressive 47 square meters. With its cozy ambiance and a comfortable double bed, this room is perfect for couples seeking a romantic getaway or solo travelers looking for a little extra space. For those who prefer a king-sized bed, the Deluxe King Bed room is the ideal choice. With its sleek and modern design, this 30 square meter room provides a comfortable retreat after a day of exploring the vibrant city of Pattaya. Traveling with a companion? The Deluxe Twin Bed room offers the perfect solution. Boasting 30 square meters of space and two single beds, this room ensures a comfortable stay for friends or family members. Booking these luxurious rooms at Empress Pattaya Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation with just a few clicks. Take advantage of Agoda's exclusive deals and promotions to enjoy a memorable stay at Empress Pattaya Hotel without breaking the bank.

Discover the Vibrant Charm of North Pattaya

Nestled in the heart of Pattaya, Thailand, Empress Pattaya Hotel offers a captivating escape in the lively neighborhood of North Pattaya. Known for its vibrant atmosphere and exciting attractions, this area is a favorite among travelers seeking both relaxation and entertainment. Just steps away from the hotel, you'll find the iconic Pattaya Beach, where you can soak up the sun on its golden sands or take a refreshing dip in the crystal-clear waters of the Gulf of Thailand. For those seeking a bit of adventure, head to the nearby Pattaya Viewpoint for breathtaking panoramic views of the city and coastline. North Pattaya is also renowned for its vibrant nightlife scene, with an array of bars, clubs, and restaurants that cater to every taste. Indulge in delicious Thai cuisine or sample international dishes at the numerous dining options available. Shopaholics will delight in the variety of shopping malls and markets, where you can find everything from trendy fashion to local handicrafts. With its perfect blend of relaxation, entertainment, and cultural experiences, North Pattaya is a must-visit destination for travelers looking to immerse themselves in the vibrant charm of Pattaya, Thailand.

Convenient Transportation from the Airport to Empress Pattaya Hotel

Empress Pattaya Hotel, located in North Pattaya, is easily accessible from the nearby airports in Pattaya, Thailand. Whether you arrive at U-Tapao Rayong-Pattaya International Airport or Suvarnabhumi Airport, you can choose from various transportation options to reach the hotel. If you arrive at U-Tapao Rayong-Pattaya International Airport, the most convenient way to reach Empress Pattaya Hotel is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 45 minutes, depending on traffic conditions. Alternatively, you can pre-arrange a private transfer or book a car rental service for a more personalized experience. For travelers arriving at Suvarnabhumi Airport, there are several transportation options to consider. The most popular choice is taking a taxi from the airport to Empress Pattaya Hotel. Taxis are available at the designated taxi stands, and the journey to the hotel takes around 1.5 to 2 hours, depending on traffic. Another option is to book a shared or private airport transfer service, which provides a hassle-free and comfortable journey directly to the hotel. No matter which airport you arrive at, Empress Pattaya Hotel is well-connected and easily accessible. Its prime location in North Pattaya allows guests to explore the vibrant city and its attractions with ease. With a variety of transportation options available, getting to Empress Pattaya Hotel is a breeze, ensuring a seamless start to your Pattaya adventure.

Discover Vibrant Surroundings at Empress Pattaya Hotel

Experience the vibrant atmosphere of Pattaya while staying at Empress Pattaya Hotel. Located in the heart of the city, this hotel offers easy access to a variety of landmarks and attractions that will make your stay unforgettable. Just a short distance away from the hotel, you'll find Art in Paradise Pattaya, a unique 3D art museum that offers interactive and mind-bending optical illusions. Immerse yourself in the world of art and capture amazing photos as you become a part of the artwork. For those looking for a lively nightlife scene, Drinking Street is just around the corner. This bustling street is lined with bars, clubs, and restaurants, offering a vibrant atmosphere and a wide range of entertainment options. Whether you're in the mood for live music, dancing, or simply enjoying a drink with friends, Drinking Street has something for everyone. If you're interested in experiencing a captivating illusion show, Tuxedo Illusion Hall is a must-visit. This theater offers mind-boggling performances by talented illusionists, leaving the audience amazed and wondering how the tricks are done. For wellness enthusiasts, Mantra Pura Fitness is conveniently located nearby. This modern fitness center offers state-of-the-art facilities and a variety of classes, allowing you to maintain your fitness routine while on vacation. With its central location, Empress Pattaya Hotel provides easy access to these landmarks and attractions, ensuring that your stay is filled with excitement and memorable experiences.

Convenient Access to Public Transport Stations at Empress Pattaya Hotel

Located in the vibrant city of Pattaya, Thailand, Empress Pattaya Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. Situated near the Bus Terminal and Pattaya Railway Station, guests can effortlessly explore the city and its surrounding areas. The hotel's proximity to the Bus Terminal allows guests to conveniently travel to various destinations within Pattaya and beyond. Whether you're planning to visit the famous Walking Street, explore the beautiful beaches, or discover the cultural attractions in the area, the bus terminal provides a hassle-free way to get around. For those looking to explore other parts of Thailand, the Pattaya Railway Station is just a short distance away from the hotel. This makes it convenient for guests to embark on a scenic train journey to popular destinations like Bangkok or even further afield. With the Bus Terminal and Pattaya Railway Station within close proximity, guests at Empress Pattaya Hotel can easily navigate the city and explore all that Pattaya has to offer. Whether you prefer to travel by bus or train, the hotel's strategic location ensures that you have convenient access to public transport options, making your stay in Pattaya a memorable and hassle-free experience.

A Culinary Adventure Awaits

Indulge in a culinary adventure right at your doorstep when you stay at Empress Pattaya Hotel. With a plethora of dining options within walking distance, your taste buds will be in for a treat. Start your day with a freshly baked croissant and aromatic coffee at La Baguette Bakery Cafe. For lunch, head to Firepork - Terminal 21 3rd Floor and savor their mouthwatering grilled pork dishes. Craving some authentic Thai flavors? Jae Tho Beef Noodles and Somtam Na Mueang are must-visit spots. If you're in the mood for Japanese cuisine, Haru Japanese buffet is the place to go. For a taste of Italy, Grottino Pizzeria and Osteria and iO Italian Osteria Pattaya serve up delicious pizzas and pastas. Seafood lovers will delight in the Koh Si Chang Fish Congee, where you can savor the freshest catch of the day. For those seeking a taste of Indian cuisine, Vedaa Indian Restaurant & Bar offers a wide range of flavorful dishes. And if you're craving farm-to-table goodness, GINGER FARM kitchen at Terminal 21 Pattaya is the perfect choice. With such a diverse array of dining options, Empress Pattaya Hotel ensures that every meal is a memorable experience.

Shop 'til you drop at Empress Pattaya Hotel's surrounding shopping landmarks

When it comes to shopping, Empress Pattaya Hotel is surrounded by a plethora of options. Just a short stroll away is Central Marina Pattaya, a vibrant shopping mall that offers a wide range of international brands, local boutiques, and a variety of dining options. For those looking for unique souvenirs and local handicrafts, the Pattaya Bazaar Business and Shopping Center is a must-visit. Located nearby is The Avenue, a trendy lifestyle mall featuring a mix of fashion boutiques, restaurants, and entertainment venues. Sohotown is another shopping destination that showcases a collection of stylish boutiques and hip cafes. If you're in the mood for jewelry shopping, World Gems Collection is the place to go, offering a dazzling array of precious stones and gemstones. For a taste of Thailand's local products, the OTOP Center is a treasure trove of authentic handicrafts, food, and beverages. Lastly, don't miss the chance to explore Terminal 21 Pattaya, a unique shopping complex inspired by different world-famous cities, where you can find a wide range of fashion, accessories, and international cuisines. With such a diverse range of shopping landmarks surrounding the hotel, guests at Empress Pattaya Hotel will have no shortage of retail therapy options.

Affordable Luxury at Empress Pattaya Hotel

Experience the best of Pattaya without breaking the bank at Empress Pattaya Hotel. With an average room price of just $40, this hotel offers exceptional value for money compared to the city's average price of $80 per night. At Empress Pattaya Hotel, you don't have to compromise on quality or comfort. Each room is tastefully decorated and equipped with modern amenities to ensure a relaxing stay. From cozy standard rooms to spacious suites, there is an option to suit every traveler's needs and budget. Not only does Empress Pattaya Hotel provide affordable accommodation, but it also offers a range of facilities and services that will enhance your stay. Take a dip in the refreshing swimming pool, unwind with a soothing massage at the spa, or savor delicious international and Thai cuisine at the hotel's restaurant. With its unbeatable pricing and excellent amenities, Empress Pattaya Hotel is the perfect choice for budget-conscious travelers who want to experience the best of Pattaya without compromising on quality.

Excellent Location, Spacious Rooms, and Friendly Staff

Empress Pattaya Hotel receives rave reviews from its guests for its excellent location, spacious rooms, and friendly staff. The hotel's prime location allows guests to easily explore the vibrant city of Pattaya. With its close proximity to various attractions, shopping centers, and entertainment venues, guests can conveniently immerse themselves in the city's bustling energy. The spacious rooms at Empress Pattaya Hotel are a standout feature, offering guests ample space to relax and unwind. The well-furnished rooms are tastefully decorated, providing a comfortable and inviting ambiance. Guests appreciate the cleanliness and tranquility of the rooms, ensuring a peaceful stay. One of the highlights of staying at Empress Pattaya Hotel is the exceptional service provided by the friendly and helpful staff. Guests consistently mention the attentive and accommodating nature of the hotel's staff, who go above and beyond to ensure a memorable stay. Whether it's providing recommendations for local attractions or assisting with any requests, the staff at Empress Pattaya Hotel are always ready to assist with a warm smile. Overall, guests are impressed by the hotel's excellent location, spacious rooms, and the genuine hospitality of the staff, making it a top choice for travelers visiting Pattaya.

Exceptional Customer Ratings at Empress Pattaya Hotel

Empress Pattaya Hotel has garnered exceptional customer ratings, making it a top choice for travelers visiting Pattaya, Thailand. With an impressive overall rating of 8.2, guests have consistently praised the hotel for its outstanding value, cleanliness, and location. When it comes to value, Empress Pattaya Hotel shines with a remarkable rating of 8.3. Guests have found the hotel to offer excellent amenities and services at an affordable price, making it a fantastic choice for budget-conscious travelers. The hotel's commitment to providing exceptional value ensures that guests can enjoy a comfortable and memorable stay without breaking the bank. The hotel's cleanliness has also been highly praised, earning it a rating of 8.3. Guests have consistently commended the hotel for its immaculate rooms and well-maintained facilities. From the moment guests step into their rooms, they are greeted with a spotless and inviting environment, creating a sense of tranquility and relaxation.

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Amenities and facilities

Excellent8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Massage
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Restaurant breakfast
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alcohol
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-slip grab bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Window that opens

Food and dining

Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, European
  • Menu: Buffet

Location

436/21 Pattaya 2nd Road, North Pattaya, Pattaya, Thailand, 20150

Excellent9.0

Location

Airports
  • U-Tapao International Airport (UTP)
    32.4 km
  • Suvarnabhumi Airport (BKK)
    84.0 km
Public transportation
  • Bus Terminal
    1.6 km
  • Pattaya Railway Station
    2.3 km
Hospital or clinic
  • Soi 3 Dental Clinic
    180 m
Shopping
  • Pattaya Floating Market
    8.9 km
Convenience store
  • Family Mart
    330 m 10 min drive
Cash withdrawal
  • ATM
    130 m 3 min walk

What's nearby

Popular landmarks
  • Pattaya Beach
    460 m
  • Beach Rd
    1.1 km
  • Central Festival Pattaya Beach
    1.5 km
  • The Sanctuary Of Truth
    2.9 km
  • Walking Street Pattaya
    2.9 km
  • Big Buddha Temple
    4.2 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.7 km
  • Jomtien Beach
    5.8 km
  • Pattaya Floating Market
    8.9 km
  • Koh Lan
    12.4 km
Nearby landmarks
  • Sohotown
    70 m
  • Tuxedo Illusion Hall
    120 m
  • @ Fitness Centre
    120 m
  • Pensri Bar‎
    130 m
  • Art in Paradise Museum
    160 m
  • Art in Paradise Pattaya
    160 m
  • O Tattoo
    170 m
  • Pic Kitchen
    180 m
  • Soi 3 Dental Clinic
    180 m
  • CentralMarina
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast Terms and Conditions: Breakfast time is 7:00am-10:30 am. Children under 4 years, no extra charge Children from 4 to 11 years: 100 THB Adult (older than 12 years): 200 THB
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1 Km
  • Travel time to airport (minutes)100
  • Airport transfer fee2150 THB
Extras
  • Breakfast charge (unless included in room price)220 THB
The property
  • Year property opened2009
  • Number of floors8
  • Room voltage220
  • Number of rooms 105
  • Most recent renovation2018
  • Non-smoking rooms/floorsyes
  • Number of restaurants1

Reviews of Empress Pattaya Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 9.2
  • 9.2
  • 6.0
  • 9.6
  • 9.2
  • 8.4
  • 10

Most recent

  • Location score 9 out of 10 and is a high score in Pattaya
    Location9.0
  • Cleanliness score 8.5 out of 10 and is a high score in Pattaya
    Cleanliness8.5
  • Service score 8.5 out of 10 and is a high score in Pattaya
    Service8.5
  • Value for money score 8.5 out of 10 and is a high score in Pattaya
    Value for money8.5
  • Facilities score 8 out of 10 and is a high score in Pattaya
    Facilities8.0
  • Room comfort and quality score 7.7 out of 10 and is a high score in Pattaya
    Room comfort and quality7.7
High score for Pattaya

Rating

9+ Exceptional (956)
8-9 Excellent (448)
7-8 Very Good (663)
6-7 Good (249)
<6 Below Expectation (265)

Review summary

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This hotel boasts a great location with easy access to the beach road, Terminal 21, and Central Marina, making it a convenient spot for transportation and shopping. Guests rave about the friendly and accommodating staff who go above and beyond to ensure a comfortable stay. The clean and spacious rooms with modern decor are consistently mentioned in reviews. Additionally, guests find good value for money with amazing deals on Agoda.

Though the hotel is praised for its cleanliness, some guests mention mold in the rooms.

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Show reviews that mention 

Location

Mentioned in 116 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 79 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Service

Mentioned in 73 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Value for money

Mentioned in 44 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Pool

Mentioned in 35 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Room size

Mentioned in 32 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 30 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Breakfast

Mentioned in 28 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
39% Unfavourable

Air conditioning

Mentioned in 17 reviews
sentiment-positive-indicator
35% Positive
sentiment-negative-indicator
64% Unfavourable
Showing 2,581 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Mohamed from Oman
    Group
    Deluxe King Bed
    Stayed 7 nights in April 2025

    “Great Location and Good Value”

    The hotel has a wonderful location, very close to a variety of restaurants, shopping areas, and massage services. The rooms are clean, spacious, and offered at a very reasonable price, making it a great value stay. For improvement, the breakfast selection could be expanded, as the current options are quite limited. The reception staff were polite and helpful, though a warmer, more welcoming approach would make the guest experience even better. Overall, a comfortable and convenient stay with good value for money.

    Reviewed November 08, 2025

    Dear Sir, Thank you very much for taking the time to share your kind review. We are delighted to hear that you enjoyed our convenient location. We truly appreciate your feedback regarding the breakfast selection and the reception service. Your comments are very helpful, and we will certainly use them to improve our offerings and enhance our guest experience. We hope to have the pleasure of welcoming you back again soon for an even more enjoyable stay. Empress Pattaya Hotel Team

    Responded November 11, 2025
    Empress Pattaya Hotel
  2. 10.0
    Exceptional
    sanjay from India
    Solo traveler
    Deluxe Twin Bed
    Stayed 3 nights in September 2025

    “Superb by location, service and cleanness ”

    This was my 6th trip to pattaya, before me have stayed in verious hotel 4 star also but me never got feel better in other hotels, in this trip i have chosen this Empress pattaya hotel 3 days, feel great so quite large room, high quality AC, great room service and cleanness, price also economy staff very polite i want to give 10/10 rating of this property and suggest to my other friends One Nos Lift Notification sound need to little bit reduce it' sound to be heard in rooms

    Reviewed September 15, 2025

    Dear Mr. Sanjay, Thank you so much for your wonderful review and for choosing Empress Pattaya Hotel! We are truly honored to hear that you felt more comfortable with us. Your kind words mean a lot to us. We also appreciate your constructive feedback regarding the lift notification sound. We will certainly take this into consideration and discuss it with our maintenance team to improve the overall guest experience. It was a pleasure having you with us, and we look forward to welcoming both you and your friends on your next visit to Pattaya. Empress Pattaya Hotel Team

    Responded September 17, 2025
    Empress Pattaya Hotel
  3. 8.4
    Excellent
    KAMAL from United Arab Emirates
    Couple
    Deluxe Premier Twin
    Stayed 5 nights in January 2026

    “Comfortable Stay with Friendly Service”

    ⭐️⭐️⭐️⭐️⭐️ I had a very nice stay at Empress Pattaya Hotel. The hotel is clean, well maintained, and offers a comfortable and relaxing atmosphere. The room was spacious and tidy, with good amenities and daily housekeeping. The staff were polite, friendly, and always ready to help, which made the stay even more pleasant. The location is convenient, close to main areas in Pattaya while still quiet enough to rest comfortably. Overall, it’s great value for money, and I would happily stay here again and recommend it to anyone visiting Pattaya.

    Reviewed January 31, 2026

    Dear Guest, Thank you very much for taking the time to share such a detailed and positive review of your stay at Empress Pattaya Hotel. We’re truly delighted to hear that you enjoyed our clean and comfortable rooms, friendly service, and convenient yet peaceful location. Your kind words about our staff and overall value mean a great deal to us. It was our pleasure to have you as our guest, and we look forward to welcoming you back again on your next visit to Pattaya. Empress Pattaya Hotel Team

    Responded February 10, 2026
    Empress Pattaya Hotel
  4. 8.0
    Excellent
    Raphael from Belgium
    Solo traveler
    Deluxe King Bed
    Stayed 9 nights in June 2025

    “A Wonderful Stay!”

    I had an amazing experience at Empress Pattaya Hotel. The room was spotlessly clean, and everything felt fresh and well-maintained. The location is perfect—just a short walk from the beach, shops, and restaurants, making it super convenient to get around. What really stood out to me was the friendly staff. Everyone, from the front desk to housekeeping, was warm, welcoming, and always ready to help with a smile. They made me feel genuinely cared for throughout my stay. The breakfast was also a highlight—delicious, varied, and well-prepared. A great way to start each day! Overall, I highly recommend Empress Pattaya for anyone visiting the area. I’ll definitely be back!

    Reviewed June 18, 2025

    Dear Mr. Raphael, Thank you very much for having taken the time to post a review. We're truly delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team, and it motivates us to continue delivering the best service possible. We look forward to welcoming you back again soon! Best Regards, Empress Pattaya Hotel Team

    Responded June 20, 2025
    Empress Pattaya Hotel
  5. 9.6
    Exceptional
    Jonny from Ireland
    Couple
    Deluxe King Bed
    Stayed 7 nights in December 2025

    “Very nice hotel ”

    Nothing to complain about really, staff very pleasant, all facilities there, rooftop pool was fab but no bar up there you've to call on the phone and they'll deliver your food and drinks rooms were nice albeit a bit dated, the only downside was the actual bath could easily do with a deep clean, the maid came every day, be sure to tip 40 baht she does a good job.

    Reviewed January 04, 2026

    Dear Guest, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you found our staff pleasant, enjoyed the rooftop pool, and appreciated the daily housekeeping service. We also thank you for your honest comments regarding the room condition and the bathtub. Please accept our sincere apologies for this oversight. Your feedback has been shared with our housekeeping and maintenance teams so we can improve this area. We hope to have the opportunity to welcome you back again in the future. Empress Pattaya Hotel Team

    Responded January 04, 2026
    Empress Pattaya Hotel
Changed to review page 1

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