Grand Hyatt Manila

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634

Highlights

Location

A short walk to St Lukes Medical Center.
Rated highly by Business travelers

Recommend for business travel and conferrence
Great Swimming pool

Love the amenities, it was just cool to dip in the pool.
Excellent room comfort & quality

The room we stayed at was very spacious and lavish.
Great View

We feel the relaxing view on our room at 48th floor...
Announcements by hotel (1)
Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Grand Hyatt Manila in Bonifacio Global City offers an elegant ballroom and The Peak rooftop bar with panoramic city views, perfect for two travelers looking for relaxation and nightlife. The luxurious hotel features a state-of-the-art show kitchen and beautifully landscaped gardens for unwinding. Located in Bonifacio Global City, this hotel offers a lively atmosphere with modern skyscrapers, parks, boutique shopping, and diverse dining options. Facilities include a serene swimming pool, steam room, and in-room breakfast service. Each room features air conditioning and high-speed complimentary Wi-Fi, with select accommodations offering stunning city views. Grand Hyatt Manila is a perfect destination for leisure and adventure for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Cleanliness 9.6
Location 9.5
Facilities 9.4
Service 9.4

Based on 2,121 verified reviews

Cleanliness

9.6

Location

9.5

Facilities

9.4

Service

9.4

Value for money

9.0

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Nearest transportation options

Worthy Bus Station is within 1.03 km

Guadalupe 3 MRT Station is within 1.36 km

See map

9.5Exceptional

Location rating score

Exceptional location - 440 meters from city center
Parking
Available
Popular landmarks
Robinsons Place Manila
7.6 km
National Museum
8.3 km
Rizal Park
8.3 km
Quiapo Church
8.7 km
Manila Ocean Park
8.9 km
Closest landmarks
Uptown Mall Sky Park
270 m
Uptown Mall Parking
290 m
Crossroads
330 m
Mc Home Depot
360 m
Parking along Lane R
360 m

Good to know

Value for money9.0
Distance to city center1 km
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.2 km

Rooms available at Grand Hyatt Manila

2 Double Beds Club Access
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Twobedroom Grand Suite
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  • Room size: 117 m²/1259 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Executive Suite
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  • Room size: 124 m²/1335 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite
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  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Beds Club Access Deluxe
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  • Room size: 51 m²/549 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Double Beds
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomatic Suite
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  • Room size: 134 m²/1442 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

While staying at Grand Hyatt Manila, begin your getaway by checking out the closest attractions that are within close proximity to the property which include Uptown Mall Sky Park, KidZania Taguig, and Track 30th.

Grand Hyatt Manila was built in 2018.

Verified guests that stayed at Grand Hyatt Manila have given this property a rating of 9.643 for its outstanding cleanliness as the primary highlight for their stay.

76.0% of our verified visitor evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Grand Hyatt Manila down in the review section.

Past solo travelers that have stayed at this property have given Grand Hyatt Manila an average rating of 9.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Grand Hyatt Manila an average rating of 9.0. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Grand Hyatt Manila an average rating of 9.3. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Grand Hyatt Manila an average rating of 9.5. You can check out more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Grand Hyatt Manila an average rating of 9.5. You can look up on more detailed customer testimonials, and comments for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

Grand Hyatt Manila has 1 venue available to accommodate you and your colleagues.

Travelers can enjoy breakfast offered with an additional charge of 827.5 PHP for children and 1655 PHP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

More about Grand Hyatt Manila

More about Grand Hyatt Manila

Experience Luxury at Grand Hyatt Manila

Discover a world of elegance and sophistication at Grand Hyatt Manila, a 5-star hotel located in the vibrant city of Manila, Philippines. With its prime location in the heart of the Bonifacio Global City, this luxurious hotel offers a perfect blend of modern comforts and timeless charm. Step into the grand lobby of Grand Hyatt Manila and be greeted by a stunning display of contemporary design and impeccable attention to detail. The hotel's recent renovation in 2018 ensures that guests can expect the highest level of comfort and style throughout their stay. Check-in at Grand Hyatt Manila begins at 2:00 PM, allowing guests ample time to settle in and make themselves at home. The check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy the hotel's amenities and prepare for their departure. Families traveling with children will appreciate the child-friendly policy at Grand Hyatt Manila. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a memorable family vacation. The hotel's commitment to providing a welcoming environment for all guests ensures a comfortable and enjoyable stay for the whole family. Grand Hyatt Manila is a testament to the city's modernity and sophistication. With its contemporary architecture, luxurious amenities, and impeccable service, this hotel offers a truly unforgettable experience. Whether you're visiting Manila for business or leisure, Grand Hyatt Manila is the perfect choice for discerning travelers seeking a world-class stay in the heart of the city.

A Gastronomic Journey at Grand Hyatt Manila

Indulge in a culinary adventure at Grand Hyatt Manila, where a plethora of dining options await to tantalize your taste buds. With a range of exquisite restaurants and bars, this luxury hotel offers a diverse selection of cuisines and dining experiences that will leave you craving for more. For an unforgettable fine dining experience, head to The Cellar, a sophisticated restaurant that specializes in modern European cuisine. With its elegant ambiance and extensive wine list, this is the perfect spot for a romantic dinner or a celebratory meal. Alternatively, if you're in the mood for authentic Japanese fare, head to the hotel's signature restaurant, The Peak. Located on the 60th floor, this restaurant offers stunning views of the Manila skyline while serving up delectable sushi, sashimi, and teppanyaki. In addition to these exceptional dining options, Grand Hyatt Manila also boasts a vibrant all-day dining restaurant, The Grand Kitchen. Here, you can savor a wide array of international dishes prepared at live cooking stations, ensuring a fresh and interactive dining experience. Whether you're in the mood for Asian, Western, or local Filipino cuisine, The Grand Kitchen has something to satisfy every palate. With its diverse range of dining facilities, Grand Hyatt Manila promises an unforgettable culinary journey that will delight even the most discerning food enthusiasts. From elegant fine dining to casual all-day dining, this hotel offers a gastronomic experience that is sure to leave a lasting impression.

Luxurious Room Options at Grand Hyatt Manila for Every Stay

Discover a range of elegant accommodations at Grand Hyatt Manila, from spacious rooms with two double beds or a king bed to expansive suites designed for ultimate comfort. Whether you're seeking a cozy retreat or a lavish space, options like the Deluxe rooms, Grand Suites, and the impressive Presidential Suite offer perfect settings for relaxation or work. Each room type provides ample space, with sizes ranging from 45 to 124 square meters, ensuring a comfortable and luxurious experience tailored to your needs. Booking your stay through Agoda guarantees you the best prices available, making your luxurious getaway more affordable. Plus, the platform offers a seamless and hassle-free booking process, so you can focus on enjoying your stay without any worries. Secure your ideal room at Grand Hyatt Manila today and indulge in a premium experience with ease and confidence.

Discover the Vibrant Energy of Bonifacio Global City (BGC) in Manila

Nestled in the heart of Manila, Bonifacio Global City (BGC) is a bustling metropolis that offers a vibrant and dynamic atmosphere. This thriving district is known for its modern infrastructure, upscale shopping centers, and lively entertainment options, making it a popular destination for locals and tourists alike. With its wide boulevards, tree-lined streets, and well-planned layout, BGC provides a refreshing contrast to the chaotic streets of Manila. The district is home to a plethora of international restaurants, trendy cafes, and stylish bars, catering to every palate and preference. Whether you're craving authentic Filipino cuisine, indulging in a gourmet feast, or sipping on artisanal cocktails, BGC has it all. Aside from its gastronomic delights, BGC also boasts a vibrant art scene, with numerous galleries and art installations scattered throughout the district. Art enthusiasts can explore the Mind Museum, a world-class science museum that showcases interactive exhibits and immersive displays. For those seeking a dose of greenery, BGC offers a variety of parks and open spaces, such as the popular High Street Park, where visitors can relax, jog, or simply soak in the vibrant atmosphere. When it comes to shopping, BGC is a shopaholic's paradise. The district is home to several high-end shopping centers, including Bonifacio High Street, SM Aura Premier, and Uptown Mall, where you can find a wide range of international brands, designer boutiques, and specialty stores. From fashion and beauty to home decor and electronics, BGC has something for everyone. With its vibrant energy, modern amenities, and diverse attractions, Bonifacio Global City (BGC) is a must-visit destination in Manila. Whether you're looking for a culinary adventure, an art excursion, or a shopping spree, BGC has it all, promising an unforgettable experience for every traveler.

Convenient Transportation Options from the Airport to Grand Hyatt Manila

Located in the vibrant Bonifacio Global City (BGC) area of Manila, Grand Hyatt Manila offers a luxurious and convenient stay for travelers. When it comes to getting to the hotel from the airport, you have several transportation options to choose from. If you arrive at Ninoy Aquino International Airport (NAIA), the quickest and most hassle-free way to reach Grand Hyatt Manila is by taking a taxi or a ride-sharing service. The hotel is approximately 10 kilometers away from the airport, and the journey takes around 30 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminals, and ride-sharing services like Grab are also popular and reliable in Manila. Another convenient option is to book a private airport transfer in advance. Many hotels, including Grand Hyatt Manila, offer this service, allowing you to have a comfortable and seamless journey from the airport to the hotel. This is a great choice if you prefer a hassle-free and personalized experience, especially if you have a lot of luggage or are traveling with a group. For those who prefer public transportation, you can also take the airport shuttle bus to Bonifacio Global City (BGC). From NAIA, you can hop on the BGC Bus that will take you directly to the BGC area. Once you reach BGC, you can either walk to Grand Hyatt Manila if it's within a reasonable distance, or take a short taxi ride to the hotel. Overall, getting from the airport to Grand Hyatt Manila is convenient and easy, with various transportation options available. Whether you prefer a taxi, a private transfer, or public transportation, you'll be able to reach the hotel in no time and start enjoying your luxurious stay in the heart of Manila's bustling Bonifacio Global City.

Conveniently Located Near Essential Facilities and Services

Grand Hyatt Manila is surrounded by a range of essential facilities and services that cater to both business and leisure travelers. Just a stone's throw away, you'll find DPWH Health Center, Prime Smile, Tomatis, Good Health Clinic, Jan's Supersaver, Avila Polyclinic, and North Daang Hari Health Center, making it convenient for guests to access medical services and supplies if needed. Additionally, the hotel is close to All for Christ Church, providing a place for spiritual reflection and worship. Whether you're in need of healthcare or seeking spiritual solace, these nearby landmarks ensure that all your needs are met during your stay at Grand Hyatt Manila.

A Culinary Haven in the Heart of Manila

Grand Hyatt Manila is surrounded by an array of exceptional dining options that will satisfy every craving. Just steps away from the hotel, guests can indulge in authentic Japanese ramen at Mendokoro Ramenba BGC or savor Filipino comfort food with a modern twist at Manam Netpark. For those craving a fusion of Japanese and Peruvian flavors, Nikkei Nama Bar BGC is a must-visit. If you're in the mood for some mouthwatering buffalo wings, Frankie's New York Buffalo Wings Crossroads BGC is the place to be. For a taste of international cuisine, Wildflour Restaurant - BGC offers a diverse menu of delectable dishes. Tomatito Sexy Tapas Bar is the perfect spot for those looking to enjoy Spanish-inspired small plates and craft cocktails. Mango Tree | Bonifacio High Street Central is a popular choice for those yearning for authentic Thai cuisine, while Locavore | BGC showcases the best of Filipino farm-to-table dishes. George and Onnie's - BGC is a great option for those seeking a cozy and intimate dining experience, while Ooma is the go-to place for contemporary Japanese cuisine. With such a wide range of dining options, Grand Hyatt Manila's location truly offers a culinary haven for food enthusiasts.

Shop 'til you drop at Manila's premier shopping destinations

Located in the heart of Manila, Grand Hyatt Manila offers easy access to an array of world-class shopping landmarks. Just a stone's throw away, you'll find SM Aura Premier, a luxurious shopping mall that boasts an impressive selection of high-end fashion brands, trendy boutiques, and upscale dining options. For those seeking a more laid-back shopping experience, Bonifacio High Street offers a charming open-air shopping district with a mix of international brands and local boutiques. Kabayan and Speedo are also nearby, perfect for those looking for specialty stores and unique finds. Additionally, National Book Store Express - Pateros is just a short distance away, making it convenient for bookworms to indulge in their literary cravings. Whether you're in search of fashion, books, or unique souvenirs, Grand Hyatt Manila's location ensures that you're never far from retail therapy.

Luxury at an Unbeatable Price: Grand Hyatt Manila

Indulge in the ultimate luxury experience at Grand Hyatt Manila, where you can enjoy exceptional service, world-class amenities, and breathtaking views of the city skyline. With an average room price of $297, Grand Hyatt Manila offers an unparalleled level of comfort and sophistication that is worth every penny. Compared to the average price of a hotel room in Manila, which is $57, Grand Hyatt Manila may seem like a splurge. However, it is important to note that the exceptional value you receive at this prestigious hotel far exceeds the price tag. From the moment you step into the elegant lobby to the moment you sink into the plush bedding in your room, you will be surrounded by opulence and luxury. At Grand Hyatt Manila, you can expect spacious and beautifully designed rooms, top-notch facilities including a fitness center, spa, and swimming pool, as well as a variety of dining options that cater to every palate. Whether you are traveling for business or leisure, this hotel offers an unrivaled experience that will leave you feeling pampered and rejuvenated. So why settle for an average hotel when you can elevate your stay to extraordinary heights at Grand Hyatt Manila?

A Memorable Stay at Grand Hyatt Manila

Grand Hyatt Manila offers a truly unforgettable experience, as evident from the glowing customer reviews. The hotel's prime location and delightful buffet breakfast have left guests raving about their stay. The buffet breakfast is a highlight, with an extensive selection of delectable dishes that cater to all tastes. Guests appreciate the variety and quality of the offerings, making it a perfect start to their day. The staff at Grand Hyatt Manila have received numerous accolades for their exceptional service. They are praised for their friendliness and willingness to go the extra mile to ensure a comfortable stay for every guest. From the moment you step foot into the hotel, you are greeted with warm smiles and genuine hospitality. The staff's attentiveness and accommodating nature create a welcoming atmosphere that leaves a lasting impression. The hotel's impeccable cleanliness and well-maintained facilities further enhance the overall experience. Guests appreciate the attention to detail and commend the hotel's commitment to providing a pristine environment. The rooms are not only aesthetically pleasing but also offer unparalleled comfort. The thoughtful construction of the facilities ensures a peaceful and relaxing stay, allowing guests to unwind and rejuvenate after a long day of exploring the vibrant city. Grand Hyatt Manila truly sets the standard for luxury and comfort, making it a top choice for travelers seeking an exceptional stay in Manila.

Unparalleled Excellence and Exemplary Service at Grand Hyatt Manila

Grand Hyatt Manila, located in the heart of Manila, Philippines, has received exceptional customer ratings, making it a top choice for discerning travelers. With an impressive overall rating of 9.3, it is evident that guests have experienced nothing short of excellence during their stay. One aspect that stands out is the hotel's commitment to providing exceptional value. With a rating of 8.9 for value, guests have praised the hotel for its competitive pricing and the range of amenities and services offered. From luxurious accommodations to world-class dining options, Grand Hyatt Manila ensures that guests receive the utmost value for their money. The hotel's facilities have also received high praise, with a rating of 9.3. Guests have raved about the state-of-the-art fitness center, luxurious spa, and stunning rooftop pool, all of which contribute to an unforgettable stay. Whether guests are seeking relaxation or a rejuvenating workout, Grand Hyatt Manila's facilities cater to every need.

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Amenities and facilities

Exceptional9.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
Accessibility
  • Elevator
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Vegan
  • Buffet
Restaurants on site
The Grand Kitchen
  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte
NO. 8 China House
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
Pool House
  • Cuisine: American, Grill/BBQ
  • Menu: Buffet
The Cellar
  • Cuisine: International
  • Menu: Buffet
The Peak
  • Cuisine: American, Grill/BBQ
  • Menu: Buffet

Location

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634

Exceptional9.5

Location

Airports
  • Ninoy Aquino International Airport (MNL)
    6.2 km 23 min drive
  • Clark International Airport (CRK)
    87.8 km 1.8 hour drive
Public transportation
  • Worthy Bus Station
    1.0 km
  • Guadalupe 3 MRT Station
    1.4 km
Hospital or clinic
  • St. Luke's Medical Center Global City
    440 m
Shopping
  • Robinsons Place Manila
    7.6 km
Convenience store
  • 7 Eleven
    2.1 km
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Robinsons Place Manila
    7.6 km
  • National Museum
    8.3 km
  • Rizal Park
    8.3 km
  • Quiapo Church
    8.7 km
  • Manila Ocean Park
    8.9 km
  • Fort Santiago
    8.9 km
  • San Agustin Church
    9.0 km
  • Casa Manila
    9.0 km
  • Manila Cathedral
    9.3 km
  • Intramuros
    9.6 km
Nearby landmarks
  • Uptown Mall Sky Park
    270 m
  • Uptown Mall Parking
    290 m
  • Crossroads
    330 m
  • Mc Home Depot
    360 m
  • Parking along Lane R
    360 m
  • St. Luke's Medical Center Global City
    440 m
  • KidZania Taguig
    460 m
  • Maxicare
    500 m
  • Track 30th
    500 m
  • 30th West B
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of PHP 10,000 for the first night and PHP 5,000 for every succeeding night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)40
  • Airport transfer fee3500 PHP
Extras
  • Daily Internet/Wi-Fi fee0 PHP
  • Breakfast charge (unless included in room price)1655 PHP
The property
  • Year property opened2018
  • Number of floors66
  • Most recent renovation2018
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges3

Property announcements

As of October 6, 2020, the property has been granted a Certificate of Authority to Operate for Staycation by the Department of Tourism. All guests are required to wear a face mask and face shield in all public areas of the property.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

Reviews of Grand Hyatt Manila from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 9.2
  • 9.2
  • 9.6
  • 9.6
  • 10
  • 10
  • 9.6
  • 10
  • 6.0

Most recent

  • Cleanliness score 9.6 out of 10 and is a high score in Manila
    Cleanliness9.6
  • Location score 9.5 out of 10 and is a high score in Manila
    Location9.5
  • Facilities score 9.4 out of 10 and is a high score in Manila
    Facilities9.4
  • Service score 9.4 out of 10 and is a high score in Manila
    Service9.4
  • Value for money score 9 out of 10 and is a high score in Manila
    Value for money9.0
High score for Manila

Rating

9+ Exceptional (458)
8-9 Excellent (55)
7-8 Very Good (36)
6-7 Good (13)
<6 Below Expectation (16)

Review summary

Powered by OpenAI

This hotel has excellent amenities and service, and guests have praised its world-class spa and prompt room service. The staff are described as friendly, knowledgeable, and providing top-notch service. The hotel's prime location in Bonifacio Global City provides easy access to shopping, dining, and grocery stores. Guests have also appreciated the luxurious rooms with spectacular views of BGC and the surrounding area.

Few guests reported a slight odor in the room, and some mentioned cigarette smoke in a few reviews.

Did you find this review summary helpful?

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Show reviews that mention 

Service

Mentioned in 77 reviews
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88% Positive
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11% Unfavourable

Location

Mentioned in 50 reviews
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100% Positive

Breakfast

Mentioned in 30 reviews
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76% Positive
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23% Unfavourable

Cleanliness

Mentioned in 30 reviews
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80% Positive
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20% Unfavourable

Room size

Mentioned in 30 reviews
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93% Positive
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6% Unfavourable

Room comfort

Mentioned in 27 reviews
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96% Positive
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3% Unfavourable

Room view

Mentioned in 24 reviews
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95% Positive
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4% Unfavourable

Pool

Mentioned in 16 reviews
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100% Positive

Property facilities

Mentioned in 15 reviews
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93% Positive
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6% Unfavourable
Showing 578 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Kathryn from Australia
    Family with young children
    2 Double Beds
    Stayed 3 nights in December 2025

    “Amazing Stay BUT-”

    We had an amazing stay at the Grand Hyatt Manila. It was our first time staying and the kids were thrilled at how gorgeous our room & the hotel was. While our stay was brief it is an experience we won’t forget! HOWEVER- the morning before our last night we encountered something rather unfortunate. My eldest & I were collecting grab delivery from the main lobby area. She wasn’t wearing shoes (were from Australia, so this for us can be quite normal). Shortly after we headed inside the hotel’s general manager stopped us for a chat regarding my daughter’s absence of shoes. While I understand where he was coming from, I really do not appreciate the way he spoke to us. His choice of words, tone of voice and physical mannerisms personally made us feel rather disrespected and in a way, even belittled and cheap as customers staying in the establishment. This overall just made me change my views about the hotel and as a parent of young children I am disappointed in the way he handled the situation especially in front of my child. I also work in customer service and am very careful about the way I talk to people. Personally I think he could have been more mindful of the words he said and how he communicated his concern with us. In the end, the first impression he made was not a good one, and instead of making the concern about the client’s happiness, comfort and safety I felt it was “his ass is on the line if anything happens so it’s our fault if it does.” He said if my child trips or falls because she is not wearing shoes then he is liable for it. Am I the only one who finds this rather offensive? Particularly for a very expensive hotel like the Hyatt which we paid good money for to stay in. So after that unfortunate occurence, beautiful gorgeous hotel, great staff but rather disappointing management. Especially for families with young children.

    Reviewed December 17, 2025
  2. 10.0
    Exceptional
    Sharon from Israel
    Solo traveler
    1 King Bed
    Stayed 5 nights in December 2025

    “Stepping out of my comfort zone can sometimes bring the most rewarding surprises 🌈”

    As a Marriott Elite Platinum member, I’m naturally loyal to what I know. This time, however, I decided to try something new and chose Grand Hyatt Manila and I’m genuinely glad I did. From the moment I arrived, the experience was nothing short of exceptional. The luxurious facilities truly stand out, especially the recreation areas, the impressive lounge, and the unforgettable Peak Restaurant, which is simply second to none. All of this is complemented by breathtaking panoramic views of the magnificent Manila skyline a cityscape that never fails to inspire. What really elevated the stay was the service. From start to finish, it was personal, warm, and deeply caring. Every team member was smiling, engaged, and genuinely happy to help a clear reflection of strong leadership. It’s evident that the GM and the Food VP are doing an outstanding job in building not just excellence, but heart. I will definitely return, and I wholeheartedly recommend experiencing it firsthand. Sometimes, trying something new reminds us why hospitality, when done right, leaves a lasting impression.

    Reviewed December 25, 2025

    Good day, Sharon! Thank you for your kind words. We are glad that the service, amenities, The Lounge and The Peak delighted you during your time with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead! Sincerely, Grand Hyatt Manila

    Responded December 26, 2025
    Grand Hyatt Manila
  3. 10.0
    Exceptional
    Aeriel from Guam
    Solo traveler
    1 King Bed
    Stayed 5 nights in October 2025

    “Exceptional”

    My first stay here was great! Came on a solo trip.. The room was comfortable & clean. The views of the city were phenomenal (I requested for a high floor) Service was friendly, attentive, above & Beyond! I purchased breakfast with the room & they had a wide spread of options. Superrr delicious! The location is prime!! Walking distance from uptown mall and a quick grab around other attractions.. The best part, if you’re also looking for a non-denomination church to attend on Sundays they have hillsongmanilla service in their Hotel :) Looking forward to staying here again when I travel back! Thank you, Grabd Hyatt 🤍

    Reviewed November 02, 2025

    Good day, Aeriel! We are glad that you had a delightful stay. We look forward to seeing you again. Wishing you a grand day ahead! Sincerely, Grand Hyatt Manila

    Responded November 02, 2025
    Grand Hyatt Manila
  4. 10.0
    Exceptional
    Jonalyn from Guam
    Couple
    1 King Bed
    Stayed 4 nights in January 2026

    “Best Hotel in BGC”

    My husband and I stayed at Grand Hyatt Manila for 4 nights and right from arrival, they gave us VIP treatment from the start. The room was clean, staff was friendly and very helpful. Perfectly located less than 5 min walk to Uptown Mall and they have a bridge connecting to Mitsukoshi Mall which was very convenient. Less than 2 min walk to the laundry service we used right across. They made us feel so special and acknowledged us celebrating our anniversary with complimentary cake and champagne :) Will definitely come back again. Thanks Grand Hyatt for a wonderful stay.

    Reviewed January 20, 2026

    Good day, Jonalyn! Thank you for your kind words. We are glad that the service and location delighted you during your stay with us. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead! Sincerely, Grand Hyatt Manila

    Responded January 21, 2026
    Grand Hyatt Manila
  5. 10.0
    Exceptional
    Allen from Philippines
    Couple
    1 King Bed Club Access Deluxe
    Stayed 1 night in January 2025

    “Exceptional Stay Experience”

    This place exceeded expectations with its impeccable cleanliness and attentive staff, making every moment enjoyable. The facilities were top-notch. Plus, the location was perfect for exploring nearby attractions, adding to the overall value of the stay. Highly recommend for anyone looking for a wonderful getaway!

    Reviewed December 15, 2025

    Good day, Allen! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the ambience, service, amenities and service. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead! Sincerely, Grand Hyatt Manila

    Responded December 16, 2025
    Grand Hyatt Manila
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