Hyatt Regency Kinabalu

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88804

Highlights

Excellent room comfort & quality

- Rooms are frequently described as spacious, clean and comfortable, wit...

Spacious room for family of 4 with inclusion of 1 extra bed.
Ideal location

- Walking distance to Gaya Street, Suria Sabah, Wisma Merdeka, the water...

The hotel is located close to the wet market and eatery.
Great food & dining

- On-site restaurants and room-service food receive many positive commen...

Overall foods, rooms and services exceed expectations.
Professional guest services

- Staff are consistently described as friendly, helpful and professional...

Overall foods, rooms and services exceed expectations.
Great view

- Sea view and sunset views from rooms and pool are highlighted repeated...

Stunning view of sunset just from the window.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

About us

Hyatt Regency Kinabalu offers stunning waterfront views, dining at Shenanigan's Fun Pub, and an outdoor pool in lush surroundings. Centrally located in Kota Kinabalu, it provides easy access to local markets and cultural attractions, perfect for exploration. Located in the vibrant Central Business District, Hyatt Regency Kinabalu offers easy access to shopping and dining, with Gaya Street Sunday Market just 307 meters away and the Night Market 605 meters from the hotel. Enjoy premium amenities like a luxurious swimming pool and an energetic nightclub for unforgettable nights. Each room ensures comfort with air conditioning and complimentary Wi-Fi, with select rooms boasting stunning views of the city or the tranquil South China Sea. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Kota Kinabalu are being booked every minute!
Location 9.3
Service 9.0
Cleanliness 8.9
Facilities 8.6

Based on 10,232 verified reviews

Location

9.3

Service

9.0

Cleanliness

8.9

Facilities

8.6

Room comfort and qua...

8.5

Value for money

8.5

  • "I will definitely come back to stay longer at the hotel."
  • "Beautiful lobby and lounge area which served drinks."
  • "The room was clean, spacious, and beautifully designed."
  • "The staff were eager to help with special requests."
  • "Spacious room for family of 4 with inclusion of 1 extra bed."
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Nearest transportation options

South Bus Terminal is within 1.6 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 235 places in walking distance!

Parking
Available
Walkable places
Marlin Statue
40 m
Sword Fish Monument
60 m
Upperstar Cafe & Bar
60 m
KK Esplanade
60 m
I Love KK
80 m
Popular landmarks
Kota Kinabalu City Mosque
270 m
Gaya Street Sunday Market
310 m
Signal Hill Observatory Platform
460 m
Night Market
610 m
Sabah State Museum
2.8 km
Closest landmarks
Borneo Books II
140 m
Milimewa
190 m
Milimewa Superstore
190 m
Teksi Car Park
220 m
Net Access
230 m

Good to know

Value for money8.5
Distance to city center0.05 km
Location rating9.3
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.4 km

Select your room

1/11

Regency Executive Suite with 1 King Bed

93 m²/1001 ft²
1 king bed
Sea view

8.9

Excellent

Room comfort and quality
1/9

1 King Bed with Sea View

42 m²/452 ft²
1 king bed
Sea view

8.9

Excellent

Room comfort and quality
1/9

1 King Bed with Sea View and Club Access

46 m²/495 ft²
1 king bed
Sea view

8.7

Excellent

Room comfort and quality
1/8

2 Twin Beds with Sea View

42 m²/452 ft²
2 single beds
Sea view

9.1

Exceptional

Room comfort and quality
1/9

1 King Bed View

42 m²/452 ft²
1 king bed

9.0

Exceptional

Room comfort and quality
1/9

1 King Bed

46 m²/495 ft²
1 king bed

9.0

Exceptional

Room comfort and quality
1/8

Regency Suite with 1 King Bed

89 m²/958 ft²
1 king bed
City view

8.9

Excellent

Room comfort and quality
1/9

1 King Bed with Club Access

46 m²/495 ft²
1 king bed

8.7

Excellent

Room comfort and quality
1/8

2 Twin Beds

46 m²/495 ft²
2 single beds
Preferred by Couples

8.9

Excellent

Room comfort and quality
1/7

Presidential Suite

180 m²/1938 ft²
1 king bed
Sea view

Frequently asked questions

Start your holiday with Hyatt Regency Kinabalu's accessible cuisine and dining options which includes an array of options such as Buffet in restaurant, Asian cuisine,and International cuisine for you to decide on.

The average travel time to get from Hyatt Regency Kinabalu to the airport is 15 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

While staying at Hyatt Regency Kinabalu, enjoy your evening or night out at Q Bar or Kalamatas Resto Ba' to make the most out of your nightlife.

The typical room rate for Hyatt Regency Kinabalu in the past month is 369.59 MYR, compared to city's average of 217.6 MYR.

65.0% of our verified guest assessments have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hyatt Regency Kinabalu down in the review.

Verified families with young children that have stayed at this property have given Hyatt Regency Kinabalu an average rating of 8.6. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

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More about Hyatt Regency Kinabalu

More about Hyatt Regency Kinabalu

Experience Luxury at Hyatt Regency Kinabalu

Welcome to Hyatt Regency Kinabalu, a 5-star hotel located in the heart of Kota Kinabalu, Malaysia. This luxurious hotel offers a perfect blend of modern elegance and warm hospitality, making it an ideal choice for both leisure and business travelers. With its convenient location just 15 minutes away from the airport, you can start your vacation or business trip without any hassle. Step into our hotel and be greeted by a stylish lobby that exudes sophistication. Hyatt Regency Kinabalu boasts a timeless design, with a touch of Borneo's rich cultural heritage. The hotel underwent a renovation in 2011, ensuring that all our facilities and amenities are up to date, providing you with utmost comfort and convenience during your stay. At Hyatt Regency Kinabalu, we understand the importance of a seamless check-in and check-out experience. Our check-in time starts from 03:00 PM, allowing you to settle in and start exploring the city at your own pace. When it's time to bid farewell, you can enjoy a leisurely check-out until 12:00 PM, giving you ample time to pack your bags and prepare for your onward journey.

Convenience Facilities at Hyatt Regency Kinabalu

At Hyatt Regency Kinabalu, guests can enjoy a range of convenience facilities that enhance their stay and make it truly hassle-free. The hotel offers a comprehensive laundry service, ensuring that guests can have their clothes cleaned and ready in no time. Whether it's a quick refresh or a full wash, the laundry service at Hyatt Regency Kinabalu caters to all needs, allowing guests to pack light and have fresh clothes throughout their stay. The concierge service at Hyatt Regency Kinabalu is dedicated to providing personalized assistance and ensuring that guests have a seamless experience. From arranging transportation to booking tours and excursions, the concierge team is knowledgeable and attentive, always ready to cater to guests' needs and help them make the most of their time in Kota Kinabalu. For those in need of professional garment care, the dry cleaning service at Hyatt Regency Kinabalu is the perfect solution. Guests can have their delicate or formal attire expertly cleaned and pressed, ensuring that they look their best for any occasion. With this convenient facility, guests can travel light and have their clothes taken care of with ease. With these convenient facilities, Hyatt Regency Kinabalu goes above and beyond to provide a comfortable and stress-free stay for its guests. Whether it's laundry, concierge assistance, or dry cleaning, the hotel ensures that every aspect of guests' needs is taken care of, allowing them to relax and enjoy their time in Kota Kinabalu.

Convenient Airport Transfer at Hyatt Regency Kinabalu

At Hyatt Regency Kinabalu, we understand the importance of a seamless travel experience, starting from the moment you arrive in Kota Kinabalu. That's why we offer convenient airport transfer services to ensure your journey to and from the hotel is hassle-free. Our dedicated team of professional drivers will be waiting for you at the airport, ready to whisk you away to our luxurious hotel in comfort and style. Sit back, relax, and enjoy the scenic drive as you soak in the beauty of Kota Kinabalu. When it's time to bid farewell to this vibrant city, our airport transfer service will ensure you reach the airport with plenty of time to spare. Our drivers will ensure a smooth and timely departure, allowing you to relax and enjoy your last moments in Kota Kinabalu. With our reliable and efficient airport transfer service, you can focus on making the most of your stay at Hyatt Regency Kinabalu, knowing that your transportation needs are well taken care of.

Indulge in Culinary Delights at Hyatt Regency Kinabalu

At Hyatt Regency Kinabalu, dining is a sensory experience that will delight even the most discerning palates. The hotel boasts a range of exquisite dining facilities that offer a diverse selection of cuisines to satisfy every craving. Whether you're in the mood for authentic Malaysian dishes, international flavors, or a refreshing cocktail, Hyatt Regency Kinabalu has it all. For a taste of local culture, head to the renowned Mosaic restaurant. Here, you can indulge in an array of traditional Malaysian delicacies, prepared with the freshest local ingredients. The restaurant's vibrant and contemporary setting provides the perfect backdrop for a memorable dining experience. If you're in the mood for international fare, the award-winning Tanjung Ria Kitchen is a must-visit. This all-day dining restaurant offers an extensive buffet spread featuring dishes from around the world. From Asian specialties to Western favorites, there's something to please every palate. After a day of exploring the vibrant city, unwind at the Rooftop Poolside Bar & Grill. Located on the hotel's rooftop, this casual dining spot offers breathtaking views of the city skyline and the South China Sea. Savor delicious grilled specialties, sip on refreshing cocktails, and soak in the laid-back atmosphere. No matter your culinary preference, Hyatt Regency Kinabalu's dining facilities promise an unforgettable gastronomic journey that will leave you craving for more.

Luxurious Room Options at Hyatt Regency Kinabalu

Experience the epitome of comfort and elegance with a diverse selection of rooms at Hyatt Regency Kinabalu. Choose from spacious options such as the 42-square-meter King Bed with Sea View or the 45-square-meter King Bed, each offering a restful retreat after a day of exploration. For those seeking added exclusivity, the Regency Executive Suite and Regency Suite provide expansive living spaces of up to 92 and 89 square meters respectively, perfect for a more luxurious stay. Guests can also opt for twin bed configurations, including the 42-square-meter Two Twin Beds with Sea View or the 46-square-meter Two Twin Beds with Club Access, catering to different preferences and group sizes. For the ultimate in opulence, the Presidential Suite spans an impressive 180 square meters, offering a truly regal experience. Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable without compromising quality. The platform provides a hassle-free and straightforward booking process, allowing you to secure your ideal room quickly and easily. Whether you're traveling solo, as a couple, or with family, Hyatt Regency Kinabalu's diverse room options, combined with Agoda's convenience, promise a memorable and stress-free stay in Kota Kinabalu.

Experience the Vibrant Central Business District of Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, Hyatt Regency Kinabalu offers an unbeatable location in the city's bustling Central Business District (CBD). This vibrant area is a hub of activity, with a perfect blend of modernity and cultural charm. As you step out of the hotel, you will find yourself surrounded by a myriad of shopping malls, upscale boutiques, and trendy restaurants. Take a leisurely stroll along the bustling streets and immerse yourself in the vibrant atmosphere. Indulge in a shopping spree at the nearby Suria Sabah Shopping Mall or explore the local markets for unique souvenirs and handicrafts. Food enthusiasts will be delighted by the culinary delights that await in the CBD. From traditional Malaysian cuisine to international flavors, there is something to satisfy every palate. Sample the famous local seafood at the nearby seafood restaurants or savor authentic Malaysian street food at the bustling night markets. For those seeking cultural experiences, the Central Business District is just a stone's throw away from historical landmarks and cultural attractions. Visit the Sabah State Museum to learn about the rich heritage of the region or explore the nearby Atkinson Clock Tower, a symbol of Kota Kinabalu's colonial past. Whether you are visiting for business or leisure, the Central Business District of Kota Kinabalu offers a dynamic and exciting experience. With its convenient location, Hyatt Regency Kinabalu is the perfect base to explore all that this vibrant area has to offer.

Convenient Transportation Options to Hyatt Regency Kinabalu from Nearby Airports

Located in the heart of Kota Kinabalu's Central Business District, Hyatt Regency Kinabalu offers a convenient and luxurious stay for travelers visiting Malaysia. Getting to the hotel from the nearest airport is a breeze, with several transportation options available. For those arriving at Kota Kinabalu International Airport (BKI), the most convenient and time-efficient way to reach Hyatt Regency Kinabalu is by taxi. The journey takes approximately 15 minutes, depending on traffic, and taxis are readily available at the airport's designated taxi stand. Alternatively, guests can also arrange for a private airport transfer through the hotel for a more personalized and hassle-free experience. If you prefer public transportation, there are also airport shuttle buses that operate between the airport and the city center. These buses offer an affordable option for travelers on a budget and usually have designated stops near major hotels, including Hyatt Regency Kinabalu. The journey may take slightly longer due to multiple stops, but it provides a great opportunity to take in the sights and sounds of Kota Kinabalu along the way.

Explore the Vibrant Surroundings of Hyatt Regency Kinabalu

Located in the heart of Kota Kinabalu, Hyatt Regency Kinabalu offers easy access to a variety of exciting landmarks and attractions. Immerse yourself in the natural beauty of Poring Hot Springs, where you can relax and rejuvenate in the soothing hot springs surrounded by lush rainforests. For a cultural experience, visit the stunning Kota Kinabalu City Mosque, known for its intricate architecture and serene atmosphere. If you're looking for a beach getaway, head to Mamutik Island, a picturesque paradise with crystal-clear waters and pristine white sand beaches. For history enthusiasts, the Sabah State Museum is a must-visit, showcasing the rich cultural heritage of Malaysia. Enjoy panoramic views of the city from Signal Hill Observatory Platform, offering breathtaking vistas of Kota Kinabalu's skyline. Indulge in a shopping spree at the bustling Filipino Market Kota Kinabalu, where you can find a wide range of local handicrafts, fresh seafood, and traditional Malaysian delicacies. Embark on island-hopping adventures from Jesselton Point, a popular departure point for exploring the nearby tropical islands. Don't miss the iconic Atkinson Clock Tower, a historic landmark that stands as a tribute to the city's colonial past. Nature lovers will appreciate a visit to the Kota Kinabalu Wetland Centre, a sanctuary for various bird species and a great spot for bird-watching. Lastly, make sure to take a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's vibrant marine life. With its prime location, Hyatt Regency Kinabalu is the perfect base to explore all these exciting landmarks and attractions in Kota Kinabalu.

Convenient Access to Public Transport Stations at Hyatt Regency Kinabalu

Located in the heart of Kota Kinabalu, Hyatt Regency Kinabalu offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city and beyond. Just a short walk away from the hotel is the South Bus Terminal, where you can catch buses to various destinations in Sabah. Whether you're planning a day trip to the beautiful islands of Tunku Abdul Rahman Marine Park or venturing further to explore the stunning natural landscapes of Mount Kinabalu, the South Bus Terminal provides a hassle-free transportation option for your adventures. For those looking to explore other parts of Malaysia, the North Bus Terminal is also conveniently located near the hotel. From here, you can catch buses to destinations such as Sandakan, Lahad Datu, and Tawau, allowing you to discover the diverse wildlife, pristine rainforests, and breathtaking beaches that Sabah has to offer. With the North Bus Terminal just a short distance away, you can easily plan day trips or longer journeys to explore the wonders of this beautiful region. Whether you're a nature enthusiast, a beach lover, or simply looking to immerse yourself in the vibrant culture of Kota Kinabalu, Hyatt Regency Kinabalu's proximity to the South Bus Terminal and North Bus Terminal ensures that you have convenient access to public transport options, making it the perfect base for your adventures in Sabah.

Diverse Culinary Delights at Your Doorstep

Hyatt Regency Kinabalu is surrounded by a plethora of dining options that will satisfy every palate. Just a short stroll away, you will find Guan's Kopitiam Gaya Street, a local favorite known for its traditional Malaysian breakfast and aromatic coffee. For those craving a taste of the famous local laksa, Yee Fung Laksa is a must-visit. Indulge in a bowl of rich and flavorful laksa, prepared with a secret family recipe passed down through generations. Kedai Kopi Wan Wan is another popular spot, serving delicious local dishes and refreshing beverages. If you're in the mood for some crispy fried chicken, head over to Borenos Fried Chicken in Asia City. For a unique culinary experience, Yii Siang Hainan Ngiu Chap offers a delectable selection of Hainanese-style beef noodle soup. Seafood lovers should not miss Krishna Fish Head Curry Restaurant, where you can savor mouthwatering fish head curry and other tantalizing seafood dishes. After a satisfying meal, take a leisurely stroll along KK Waterfront and explore the vibrant array of restaurants and bars. CHUBS is a trendy eatery that offers a fusion of Western and Asian flavors, while Seoul Garden HotPot Suria Sabah is perfect for those craving authentic Korean hotpot. For a laid-back atmosphere and a wide selection of drinks, Shoney's Dining & Bar is the place to be. With such a diverse range of dining options right at your doorstep, Hyatt Regency Kinabalu ensures that every culinary desire is fulfilled.

Shop 'til You Drop in Kota Kinabalu

Located in the heart of Kota Kinabalu, Hyatt Regency Kinabalu is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Asia City Complex, a bustling shopping center that offers a wide range of retail outlets, from trendy fashion boutiques to electronic stores. If you're a stationery enthusiast, don't miss Salt x Paper Stationery & Gifts and Iwase Books, where you can browse through a diverse selection of unique and exquisite stationery and books. For those looking for a more modern shopping experience, KK Times Square is the place to be. This vibrant shopping mall features a mix of international brands, local boutiques, and a variety of dining options. If you're in the mood for some local shopping, head over to Gaya Shop Lot and Filipino Market Sabah, where you can haggle for souvenirs, handicrafts, and traditional Malaysian products. Need to unwind after a long day of shopping? Japanese Shiatsu & Reflexology offers a range of relaxing treatments to soothe your tired feet. For bookworms, Borneo Books II is a hidden gem, with its extensive collection of books on Borneo's history, culture, and wildlife. And if you're in need of laundry services, Mega Laundry - Kampung Air is conveniently located nearby. With such a vibrant and diverse shopping scene just steps away from the hotel, you'll have plenty of opportunities to indulge in some retail therapy during your stay at Hyatt Regency Kinabalu.

Affordable Luxury at Hyatt Regency Kinabalu

Indulge in the ultimate luxury experience at Hyatt Regency Kinabalu, without breaking the bank. With an average room price of just $94, this renowned hotel offers exceptional value for money in comparison to the average price of a hotel room in Kota Kinabalu, which stands at $54. At Hyatt Regency Kinabalu, you can enjoy world-class amenities and impeccable service without compromising on your budget. From elegantly designed rooms with stunning city or sea views to a range of dining options that cater to every palate, this hotel offers a truly unforgettable stay. Whether you're traveling for business or leisure, you'll find everything you need to make your stay comfortable and memorable. Experience the best of Kota Kinabalu without breaking the bank by choosing Hyatt Regency Kinabalu. Book your stay today and discover affordable luxury at its finest.

Exceptional Service and Stunning Views

Hyatt Regency Kinabalu in Kota Kinabalu, Malaysia is truly a gem, as highlighted by its glowing customer reviews. Guests rave about the hotel's exceptional service and the helpfulness of the staff. From the moment you arrive, you can expect to be greeted with warmth and genuine hospitality. The staff members go above and beyond to ensure that your stay is nothing short of perfect. Whether it's assisting with luggage, offering recommendations on local attractions, or providing impeccable room service, the staff at Hyatt Regency Kinabalu will make you feel pampered and well taken care of. Aside from the outstanding service, guests also praise the hotel's stunning views. With its prime location, the hotel offers breathtaking vistas of the cityscape and the surrounding natural beauty. Whether you're sipping your morning coffee or enjoying a sunset cocktail, you'll be treated to a visual feast that will leave you in awe. In addition to the exceptional service and stunning views, guests appreciate the cleanliness and comfort of the rooms. The accommodations at Hyatt Regency Kinabalu are spacious, well-appointed, and designed with your comfort in mind. The hotel facilities are also top-notch, providing everything you need for a memorable stay. With its convenient location, friendly staff, and superb amenities, Hyatt Regency Kinabalu is the perfect choice for your next visit to Kota Kinabalu.

Exceptional Customer Ratings for Hyatt Regency Kinabalu

Hyatt Regency Kinabalu in Kota Kinabalu, Malaysia, has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.7, this hotel exceeds expectations across various categories, ensuring a truly satisfying experience for guests. One of the standout aspects of Hyatt Regency Kinabalu is its exceptional staff performance, which has been rated an impressive 8.9 by satisfied guests. The hotel's dedicated and attentive staff go above and beyond to provide personalized service, ensuring that every guest feels valued and well taken care of. From the warm welcome at check-in to the efficient assistance throughout the stay, the staff at Hyatt Regency Kinabalu consistently receives high praise for their professionalism and friendliness. Another highlight of this hotel is its prime location, earning a remarkable rating of 9.2. Situated in the heart of Kota Kinabalu, guests can easily explore the city's vibrant attractions, shopping centers, and dining options. Additionally, the hotel offers breathtaking views of the South China Sea and the nearby islands, adding to the overall charm and appeal of the property. Furthermore, guests have commended the cleanliness of Hyatt Regency Kinabalu, giving it a rating of 8.8. The hotel maintains impeccable standards of cleanliness throughout its premises, ensuring that guests can relax and unwind in a pristine and hygienic environment. From the well-maintained rooms to the spotless common areas, cleanliness is prioritized, leaving guests feeling refreshed and comfortable during their stay. With outstanding ratings for staff performance, location, and cleanliness, Hyatt Regency Kinabalu is a hotel that consistently exceeds expectations. Whether you're traveling for business or leisure, this hotel promises a memorable and enjoyable experience, making it the perfect choice for your stay in Kota Kinabalu, Malaysia.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Elevator
  • On-site accessible restaurants / lounges
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • On-site event hosting
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids meal
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Tanjung Ria Kitchen
  • Cuisine: Asian, Chinese, Indian, International, Local, Grill/BBQ, Malaysian
  • Menu: A-la-carte
Nagisa Japanese Restaurant
  • Cuisine: Japanese
  • Menu: A-la-carte
Mosaic
  • Cuisine: Asian, International, Local, Malaysian
  • Menu: A-la-carte
The Lounge
  • Cuisine: Asian, Chinese, Indian, International, Local, Malaysian
  • Menu: A-la-carte
Poolside Bar
  • Cuisine: Pizza
  • Menu: A-la-carte
Shenanigan's Fun Pub
  • No additional information available

Location

Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88804

Exceptional9.3

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    7.4 km
  • Labuan Airport (LBU)
    119.4 km
Public transportation
  • South Bus Terminal
    1.6 km
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    3.0 km
Hospital or clinic
  • Watson
    350 m
Shopping
  • Gaya Street Sunday Market
    310 m
Convenience store
  • 7 Eleven
    150 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Kota Kinabalu City Mosque
    270 m
  • Gaya Street Sunday Market
    310 m
  • Signal Hill Observatory Platform
    460 m
  • Night Market
    610 m
  • Sabah State Museum
    2.8 km
  • Mamutik Island
    7.1 km
  • Sapi Island
    7.8 km
  • Manukan Island
    8.3 km
  • Tunku Abdul Rahman Marine Park
    8.4 km
  • Poring Hot Springs
    14.2 km
Nearby landmarks
  • Marlin Statue
    40 m
  • Sword Fish Monument
    60 m
  • Upperstar Cafe & Bar
    60 m
  • KK Esplanade
    60 m
  • I Love KK
    80 m
  • Wisma Merdeka
    100 m
  • Cocoon
    110 m
  • The Borneo Shop
    120 m
  • Japanese Shiatsu & Reflexology
    130 m
  • Iwase Books
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.05 km
  • Travel time to airport (minutes)15
  • Airport transfer fee135 MYR
Extras
  • Breakfast charge (unless included in room price)88 MYR
The property
  • Number of floors14
  • Most recent renovation2011
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee10 MYR

Property announcements

Hyatt Regency Kinabalu is a NON-SMOKING hotel. Smoking is prohibited in the property. Thank you for your attention.

Reviews of Hyatt Regency Kinabalu from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.2
  • 10
  • 9.6
  • 2.0
  • 10
  • 10
  • 10
  • 10

Most recent

From 7,313 reviews

  • Location score 9.3 out of 10 and is a high score in Kota Kinabalu
    Location9.3
  • Service score 9 out of 10 and is a high score in Kota Kinabalu
    Service9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.9
  • Facilities score 8.6 out of 10 and is a high score in Kota Kinabalu
    Facilities8.6
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Value for money score 8.5 out of 10 and is a high score in Kota Kinabalu
    Value for money8.5
High score for Kota Kinabalu

Rating

9+ Exceptional (1,711)
8-9 Excellent (742)
7-8 Very Good (702)
6-7 Good (219)
<6 Below Expectation (209)

Review summary

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This hotel is situated in the center of Kota Kinabalu and is conveniently close to Suria Sabah and food shops. The staff is friendly, accommodating, and provides excellent service. The rooms offer stunning sea views, are clean, spacious, and equipped with comfortable beds and modern amenities. The hotel features a wide range of delicious food options for breakfast and other meals. Guests can also unwind by the lovely pool or enjoy vegan options in the club lounge.

The hotel building is old and dated with outdated furniture which could use a refresh.

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Show reviews that mention 

Location

Mentioned in 164 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 154 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Breakfast

Mentioned in 127 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Cleanliness

Mentioned in 111 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Room size

Mentioned in 73 reviews
sentiment-positive-indicator
100% Positive

Room view

Mentioned in 58 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Pool

Mentioned in 57 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Room comfort

Mentioned in 55 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Value for money

Mentioned in 38 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable
Showing 3,582 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    BINGSHAN from China
    Solo traveler
    1 King Bed
    Stayed 2 nights in March 2026

    “Exceptional”

    Hyatt Hotel Location: The new jump island pier south jetty tourism center is within walking distance, and the nearby Gaya Street weekend night market, Central Market, and Kota Kinabalu Fish Market are just a few minutes away on foot. Dawn Plaza and Jesselton Duty-Free Shop are right next door. Hotel Management: All staff, doormen, and front desk are polite and attentive! Extremely excellent! A standard five-star hotel, the housekeeping staff is also great, much better than a certain female front desk staff at the Silk Hotel. Room: Very clean! Good hygiene! Wet and dry separation. The room I reserved is very large, some rooms have a sea view, and I love the sunset in Kota Kinabalu 🌅. The room is spacious, and the facilities are well maintained! At around 10:30 PM, I was awakened by the screaming of children in the room across the hall, and the adults were interacting with them, getting overly excited. Since I needed a quiet place to rest because of my fever, I requested a room change. The front desk staff and manager were accommodating, for which I am grateful! The dining department is the same, though I dined elsewhere, the attitude of the staff was friendly and congenial! On the 13th floor, there's a buffet where you can enjoy the sea view while appreciating the sunset in Kota Kinabalu 🌅 and tasting fine wines! The hotel has a swimming pool that isn't large, but it feels nice. Unfortunately, I couldn't experience it due to being unwell. Thanks to all the staff I encountered during my stay, thank you!!! I am Time From the Capital! 2026.03.11 in Kota Kinabalu

    Reviewed March 12, 2026
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  2. 10.0
    Exceptional
    SEUNGYEON from South Korea
    Solo traveler
    1 King Bed View
    Stayed 1 night in January 2026

    “Hyatt Regency Kinabalu Beyond Expectations”

    On the last day of the trip, I wanted to stay somewhere nice, so I booked the Hyatt Regency Kinabalu. Before checking in, I wondered if it would be worth it since the price for one night at the Hyatt Regency was more expensive than the total price for three nights at another place. However, the accommodations I had for the three nights were quite disappointing, so I felt that every aspect of the Hyatt Regency Kinabalu—cleanliness, convenience, service, accessibility—was superior. I was a bit disappointed that there was no YouTube on the TV, and there wasn't really a place to hang swimsuits, but I realized I could just use my phone for YouTube, and everyone hung their swimsuits on hangers and draped them over the window. Aside from those two inconvenience points, everything was perfect. The atmosphere at check-in in the lobby was great, with live jazz music playing in the indoor lounge. There was also a grand piano. The staff spoke English well, which made communication easy, and they handled luggage storage meticulously. The room was spacious enough to accommodate multiple opened suitcases. The bed was clean and wide; even though two of us slept there and moved around a lot, we weren’t uncomfortable in each other’s space. The bathroom door’s interior design was well done. It featured a wooden sliding door that created an open feel while still being practical since it could be closed when using the bathroom. All essential amenities were provided in the room (shampoo, body wash, conditioner, dental kit, cotton swabs, shower cap, etc.). There were also various types of towels available (bath towels, face towels, hand towels, etc.). The pool was well-maintained, the breakfast options were diverse, and the food was warm. Breakfast was relaxing if you went down at 6:30 AM, giving you time to sit by the window. After swimming, you could go to the pool desk, mention your room number and guest count, and borrow towels. The location of the accommodation was good too, as it allowed access to most places in the city within a 10-minute walk (such as Battaras, Suria Sabah Mall, I♡KK, Filipino Night Market, restaurants/cafes, massage shops, Kota Kinabalu Central Market, etc.). There were many other positives as well. It was a highly satisfactory stay, and I was able to conclude my trip in Kota Kinabalu on a pleasant note. If I visit KK again, I would certainly stay there again, 1000%.

    Reviewed January 28, 2026
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  3. 10.0
    Exceptional
    Hyeri from South Korea
    Solo traveler
    2 Twin Beds View
    Stayed 2 nights in March 2025

    “It's the best here!!!!!”

    I checked in with concerns because there were quite a few bad reviews, but... surprise! It's awesome!!!! My worries were completely unfounded!!!! Two of us stayed, and the room was incredibly large, the bed was soft, the linens were very clean, and above all, the bathroom was tidy, which I appreciatedㅠㅜ I checked in with a city view, but the weather was so hot that I kept the curtains closed, so the view wasn't really important to me haha. The air conditioning was so strong that it was chilly inside the hotel haha. The reason to use a 5-star hotel is that while cleanliness is important, the service seems to be the best part👍👍 Everyone at the check-in counter was friendly, and the staff who took care of our bags and the doorman were very kind, making me feel protected! The doorman opened the door for us, carried our luggage when we took a Grab, and watched over us when we received delivery food👍 I ordered delivery for dinner, and I felt uneasy because the delivery person seemed a bit odd, but a big doorman/security staff helped me receive it😆 When it rains, you can borrow umbrellas at the hotel, and on the day of check-out, the hotel spa is free to use, so I could take a shower before heading to my evening flight, which was nice🤍 It was convenient to leave our bags before and after checking in, and when I arrived around 10 AM to drop off my bags, they checked me in immediately. Normally, check-in time is 3 PM, but they said they would contact me as soon as the room was ready if I left my phone number. While I was out shopping after leaving my bags, they contacted me that the room was ready, so I could check in before 12 PM!!! There's no early check-in fee; it feels like the unique service of a 5-star hotel. Truly amazing💫 During check-in, they asked if I would like breakfast. I had to go on a island tour early the next morning, so I opted for breakfast, which cost about 55 ringgit per person and was decent! The breakfast buffet felt like it had a variety of international foods, including rice, bread, noodles, meat, fruits, desserts, etc., and for that price, it felt very fair... The only downside was that the air conditioning in the breakfast area was so strong that you definitely need to wear long sleeves when going to breakfast! Korean dramas are available on the TV in the roomㅋㅋㅋㅋ There is no freezer, just a small refrigerator, and there is a very big desk that looks like it's for work👍👍 I loved this place so much and I want to come back here next timeㅠㅜ The location is not far from the city center, so you can walk to famous restaurants within 10 minutes, and there are several shopping malls nearby, making it perfect👍

    Reviewed April 04, 2025
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  4. 10.0
    Exceptional
    MIRAE from South Korea
    Solo traveler
    2 Twin Beds
    Stayed 3 nights in December 2025

    “Good location and service”

    I visited just before Christmas and the Christmas atmosphere in the lobby was really nice. They upgraded my room view and provided free breakfast, making it the best trip ever. Moreover, the breakfast had a variety of delicious food! The location was central, so I could walk to most places. I know the building is quite old, but it was very well-maintained and clean, which made me think, "This is definitely Hyatt." The pool wasn't large, but it was enough for a simple swim.

    Reviewed December 29, 2025
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  5. 9.2
    Exceptional
    오윤아 from South Korea
    Solo traveler
    2 Twin Beds
    Stayed 3 nights in March 2026

    “The best hotel!”

    First of all, all the staff were very friendly, and I stayed for three days, but they cleaned the bed every day, so it felt like I was entering a new room. The location was in the center, making it convenient to go anywhere. The food delivery service was also available, which was great!! I was worried because it was old, but I was very satisfied. The pool was deep and fun too. I recommend bringing a shower filter for the water! Also, keep in mind that you can store your luggage even after check-out.

    Reviewed April 03, 2026
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    Dear Sir/Madam, Thank you for choosing to stay with us at Hyatt Regency Kinabalu and for sharing such a detailed and encouraging review. We’re delighted to hear that you found our colleagues kind and attentive, and that the daily housekeeping service made your room feel refreshed and welcoming throughout your three‑day stay. It’s wonderful to know that our central location added convenience to your travels, and that amenities such as food delivery access and luggage storage after check‑out enhanced your overall experience. We also appreciate your honest note regarding the hotel’s classic character. While the property has a long heritage, we’re very pleased that it exceeded your expectations and left you feeling satisfied. Your comments about enjoying the pool are especially appreciated, and your practical tips will certainly be helpful to fellow travelers. Thank you for your recommendation and for highlighting so many thoughtful details of your stay. We truly hope to welcome you ba

    Responded April 14, 2026
    Hyatt Regency Kinabalu
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