This property is in high demand!
9 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Prime Dongdaemun location next to DDP and Dongdaemun Cultural Center,...
Good location and easy to go to anywhere in Seoul by subway.

- Residence apartments include kitchen appliances (microwave, IC stove),...

- Gym earns standout praise from guests, with several calling it the bes...
- Staff consistently receive praise for being friendly, professional and...
The staffs of the hotel are so kind and helpful.
- Residence and suite layouts suit families and multi-generational group...
Amazing for our family with a 1 year old
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Bar
Golf course
9 travelers have booked today.
Based on 7,914 verified reviews
9.2
9.2
9.1
8.9
8.9
Nearest transportation options
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Dongdaemun History & Culture Park Station is within 0.42 km
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Jongno 5 Station is within 0.55 km
Location rating score
There are 165 places in walking distance!
| Value for money | 8.9 |
| Location rating | 9.1 |
| Nearest airport | Gimpo Airport (GMP) |
| Distance to airport | 17.9 km |
9.3
Exceptional
2 bathrooms
8.8
Excellent
9.2
Exceptional
9.2
Exceptional
9.2
Exceptional
8.8
Excellent
8.9
Excellent
8.8
Excellent
9.0
Excellent
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers airport transfer service upon request with an additional charge of 176000 KRW in local currency. To request, check the box on the booking form just before the payment page.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers free fitness center that is conveniently located at the tip of your finger, making it possible for you to get your daily training session in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.
Yes! Novotel Ambassador Seoul Dongdaemun Hotels & Residences features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences has car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, doctor/nurse on call, first aid kit, body thermometer, sterilizing equipment, temperature check for guests and staff, and free face masks for all rounded safety precautions and hygiene protocols.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a total of 21 floors.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences's most popular month where verified visitors have stayed the most is in August.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Enjoy the flexibility of easy payment at Novotel Ambassador Seoul Dongdaemun Hotels & Residences which supports up to 7, with payment card options consisting of Cash, UnionPay, MasterCard, Visa, and American Express.
Past couple travelers that have stayed at this property have given Novotel Ambassador Seoul Dongdaemun Hotels & Residences an average rating of 8.9. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.
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Experience Modern Comfort at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Nestled in the vibrant heart of Seoul, the Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a perfect blend of contemporary luxury and convenience. Built in 2018, this stylish hotel features 523 well-appointed rooms designed to provide a comfortable and relaxing stay for both business travelers and leisure guests alike. Its prime location makes it an ideal base for exploring Seoul’s bustling Dongdaemun district, with easy access to shopping, cultural sites, and entertainment options.
Guests can enjoy seamless check-in from 3:00 PM and check-out until 12:00 PM, ensuring a flexible and hassle-free experience. Although approximately 80 minutes from the airport, the hotel’s strategic location makes it a convenient choice for travelers seeking comfort and accessibility. Families are warmly welcomed, with children aged 6 to 15 able to stay free of charge, making it a family-friendly destination for those looking to explore Seoul together.
Unwind and Indulge in Entertainment at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, guests can enjoy a range of entertainment facilities that are designed to help them unwind and indulge in ultimate relaxation. The hotel features a stylish bar where guests can sip on their favorite cocktails and enjoy a vibrant atmosphere. Whether you want to socialize with friends or simply unwind after a long day of exploring the city, the bar offers the perfect setting to relax and enjoy the evening.
For those seeking a rejuvenating experience, the hotel also boasts a luxurious hot tub and sauna. Step into the tranquil ambiance of the hot tub and let the warm water melt away your stress and tension. Or indulge in the sauna, where the heat and steam will help detoxify your body and leave you feeling refreshed and revitalized. These state-of-the-art facilities provide the perfect escape from the hustle and bustle of the city, allowing guests to pamper themselves and indulge in a truly relaxing experience.
Stay Active and Energized at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a range of top-notch sports facilities to keep guests active and energized during their stay. Whether you're a fitness enthusiast or simply looking to relax and unwind, this hotel has something for everyone.
Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or an invigorating workout. The pool is well-maintained and provides a serene atmosphere for guests to enjoy. If you prefer to soak up the sun and enjoy the outdoors, the hotel also features a spacious outdoor pool where you can take a dip and bask in the warm South Korean weather.
For those who prefer a more structured workout routine, the hotel's fitness center is fully equipped with state-of-the-art equipment. Whether you're looking to lift weights, do cardio exercises, or join a group fitness class, the fitness center has everything you need to stay in shape. Additionally, the hotel offers a free fitness center for guests who want to maintain their exercise routine without any extra charges.
After a refreshing swim or an intense workout, head over to the poolside bar for a well-deserved drink. Sip on a refreshing cocktail or indulge in a light snack while enjoying the picturesque views of the pool area. The poolside bar offers a relaxing and vibrant ambiance, making it the perfect spot to unwind after a day of exploring Seoul.
At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, you'll find an array of sports facilities that cater to your every need. From the indoor and outdoor pools to the well-equipped fitness center and poolside bar, this hotel ensures that you have all the amenities required for a memorable and rejuvenating stay.
Convenience Facilities at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed during their stay.
For added security, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers safety deposit boxes in each room, allowing guests to store their valuable belongings with peace of mind. The dedicated concierge team is available to assist guests with any inquiries or requests they may have, ensuring a personalized and memorable stay.
Guests can stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For guests who prefer smoking, the hotel provides a designated smoking area. Additional convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and a vending machine for quick and easy access to refreshments.
With daily housekeeping, guests can enjoy a clean and tidy room throughout their stay. Novotel Ambassador Seoul Dongdaemun Hotels & Residences goes above and beyond to provide a range of convenience facilities that cater to the needs of every guest, ensuring a comfortable and enjoyable stay in Seoul, South Korea.
Convenient Transport Facilities at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, guests can enjoy a range of convenient transport facilities that make exploring Seoul a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey to and from the airport. For those looking to explore the city's popular attractions, the hotel provides tours that allow guests to discover Seoul's vibrant culture and rich history.
Parking is made easy at Novotel Ambassador Seoul Dongdaemun Hotels & Residences, with both valet parking and self-parking options available. The hotel also offers a car park onsite, providing guests with peace of mind knowing their vehicles are secure. Additionally, the hotel provides a shuttle service, making it convenient for guests to travel to nearby destinations. For those who prefer to use taxis, the hotel offers a taxi service, ensuring quick and efficient transportation.
Whether guests are arriving by car or using public transportation, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures a stress-free stay with its comprehensive transport facilities. With convenient airport transfers, tours, valet parking, shuttle service, and taxi service, guests can explore Seoul with ease and enjoy a seamless travel experience.
Delicious Dining Options at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers an array of dining facilities to cater to every guest's culinary preferences. Whether you are craving a quick bite or a leisurely dining experience, this hotel has it all. Start your day with a hearty breakfast at the breakfast buffet, where you can indulge in a variety of delicious options from around the world. For those seeking a taste of local cuisine, the hotel's restaurant serves up authentic Korean dishes prepared with the finest ingredients. If you prefer a more casual setting, the coffee shop is the perfect spot to enjoy a freshly brewed cup of coffee or tea, along with a selection of pastries and snacks. Additionally, guests can enjoy the convenience of 24-hour room service, ensuring that you can satisfy your cravings at any time of the day. For guests with specific dietary requirements, the hotel also offers a halal restaurant, providing a range of halal-certified dishes. With its diverse dining options, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that every guest's culinary desires are met.
Luxurious and Diverse Room Offerings at Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a wide range of exquisite and spacious rooms to cater to every traveler's needs. From the elegant 1-Bedroom Premier Residence Apartment with a King Bed, perfect for those seeking ultimate comfort and luxury, to the cozy Standard Room with a Queen Bed, ideal for solo travelers or couples, this hotel provides a variety of options to suit different preferences and group sizes. With room sizes ranging from 22 to 81 square meters, guests can enjoy ample space to relax and unwind after a day of exploring the vibrant city of Seoul.
By booking these exceptional rooms on Agoda, travelers can take advantage of the best prices available. Agoda ensures that users get the most competitive rates for their stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences, allowing them to experience luxury without breaking the bank. Additionally, Agoda offers a hassle-free booking experience, making it convenient for travelers to secure their desired room type with just a few clicks. With Agoda's user-friendly interface and reliable customer service, guests can have peace of mind throughout the booking process, guaranteeing a seamless and enjoyable stay at this remarkable hotel.
Discover the Vibrant Heart of Seoul at Dongdaemun
Immerse yourself in the bustling energy of Seoul at Dongdaemun, a vibrant district that offers a unique blend of history, culture, and modernity. Located in the heart of the city, Dongdaemun is a must-visit destination for travelers seeking an authentic Seoul experience.
Step into a world of endless shopping possibilities at Dongdaemun Market, one of the largest and oldest markets in South Korea. Here, you can find everything from trendy fashion items and accessories to traditional Korean crafts and textiles. The market is also a food lover's paradise, with numerous street food stalls offering delicious Korean snacks and delicacies.
Aside from its shopping scene, Dongdaemun is also home to several historical and cultural landmarks. Explore the majestic Dongdaemun Gate, a UNESCO World Heritage site that dates back to the 14th century. This iconic gate is a symbol of Seoul's rich history and offers a glimpse into the city's past. Nearby, you'll also find the Dongdaemun Design Plaza, a futuristic architectural marvel that houses various exhibitions, galleries, and events.
Whether you're a shopaholic, history enthusiast, or simply looking to soak up the vibrant atmosphere of Seoul, Dongdaemun is the perfect destination to explore and discover the soul of the city.
Convenient Travel from the Airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Located in the vibrant neighborhood of Dongdaemun in Seoul, South Korea, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearby airports is hassle-free, thanks to the excellent transportation options available.
If you are arriving at Incheon International Airport, the most common and convenient way to reach Novotel Ambassador Seoul Dongdaemun Hotels & Residences is by taking the Airport Railroad Express (AREX) train. The AREX train offers a direct connection from Incheon International Airport to Seoul Station. From Seoul Station, you can easily transfer to Line 4 of the Seoul Metropolitan Subway and take the train to Dongdaemun History & Culture Park Station, which is just a short walk away from the hotel.
If you are arriving at Gimpo International Airport, you can also take the Airport Railroad Express (AREX) train to Seoul Station and then transfer to Line 4 of the Seoul Metropolitan Subway to reach Dongdaemun History & Culture Park Station.
Alternatively, you can also opt for a taxi or a private car service from the airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences. The hotel is approximately 60 kilometers from Incheon International Airport and 30 kilometers from Gimpo International Airport, and the journey takes around 1-2 hours depending on traffic conditions.
No matter which mode of transportation you choose, you can expect a smooth and convenient journey from the airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences, allowing you to start your Seoul adventure without any hassle.
Discover the Vibrant Surroundings of Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Nestled in the heart of Seoul, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a prime location surrounded by a myriad of landmarks and attractions. One of the most iconic landmarks in the area is the Dongdaemun Design Plaza (DDP), a futuristic architectural masterpiece known for its innovative exhibitions and fashion events. Immerse yourself in the vibrant atmosphere as you explore the DDP's unique blend of art, culture, and shopping.
For history enthusiasts, the nearby Dongdaemun Gate, also known as Heunginjimun, is a must-visit. This ancient gate is a symbol of Seoul's rich heritage and offers a glimpse into the city's past. Wander through its grand arches and marvel at the intricate craftsmanship that has stood the test of time.
Nature lovers will appreciate the Waterworks Museum, a hidden gem that showcases Seoul's water supply system. Learn about the city's history of water management through interactive exhibits and discover the importance of sustainable practices.
If you're looking to indulge in some retail therapy, the Reliable Ginseng & Lingzhi shop is just a stone's throw away. Explore the world of Korean traditional medicine and find the perfect souvenir to take home.
Other notable attractions in the vicinity include the Dongmyo Shrine, Pureun Eye Clinic, Cheong Gye Cheon Museum, Konel Urology Gangbukjeom, Sarangui Eye Clinic, and Seoul Salgoji Bridge. Each of these landmarks offers a unique experience and adds to the allure of staying at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.
With its unbeatable location and proximity to these captivating landmarks, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect base for exploring the vibrant city of Seoul.
Convenient Public Transport Stations Near Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Seoul. The hotel is within walking distance of Hoegi Subway Station, Sinimun Subway Station, and Dapsimni Subway Station, providing easy access to the city's extensive subway network. Guests can hop on a train and quickly reach popular attractions such as Myeongdong, Gyeongbokgung Palace, and Dongdaemun Market.
For those looking to explore further, Dongguk University Subway Station, Yaksu Subway Station, Singeumho Subway Station, Yongdu Subway Station, Hanyang University Subway Station, Wangsimni Subway Station (Seongdong-gu Office), and Eungbong Subway Station are also nearby. These stations connect to various subway lines, allowing guests to travel seamlessly to other parts of Seoul, including Gangnam, Hongdae, and Itaewon. Whether you're a business traveler or a tourist, the convenient location of Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that you can easily navigate the city and make the most of your stay.
A Gastronomic Delight: Surrounding Restaurants
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is surrounded by a plethora of dining options that cater to every palate. For those craving authentic Uzbek cuisine, Star Samarkand is a must-visit, serving up delicious dishes like plov and shashlik. Geumdwaeji Sikdang is a popular local spot known for its mouthwatering grilled pork belly. If you're in the mood for traditional Korean flavors, Yukjeon Sikdang is the place to go, offering classic dishes like bibimbap and bulgogi. Grandma Na Jeong Sun's Jjukkumi is renowned for its spicy stir-fried baby octopus, while Pyeongando Jokbaljip specializes in savory braised pig's trotters. Hye Sung Kalguksu is a hidden gem that serves delectable handmade knife-cut noodles in a flavorful broth. For an elegant dining experience, La Yeon offers exquisite Korean fine dining with stunning views of the city. Donbugag is a trendy restaurant that serves up creative fusion dishes, while B & B Modern Bar is the perfect spot to unwind with a refreshing cocktail. Lastly, Dolmen Bones Pork Back-Bone Stew is a beloved local eatery famous for its hearty and flavorful pork backbone stew. With such a diverse range of dining options, guests at Novotel Ambassador Seoul Dongdaemun Hotels & Residences are sure to embark on a culinary adventure during their stay.
Shop 'til you drop at the nearby shopping landmarks
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you can explore the vibrant Dongmyo Flea Market and Seoul Folk Flea Market, where you can find unique vintage items, antiques, and traditional Korean crafts. For a more modern shopping experience, head to Nampyeonghwa Sangga or Lotte Mart (Dongdaemun), where you can browse through a wide range of fashion, beauty, and household products. If you're in the mood for some local groceries, Mipl Amiai Mart Chungeachon and E-mart (Imun Branch) are conveniently located nearby. For those interested in antique shopping, Dapsimni Antique Shopping Mall is the place to go, offering a treasure trove of vintage furniture, ceramics, and artwork. And don't miss out on the Stationery & Toy shop Street, where you can indulge your inner child with a wide selection of unique stationery and toys. With such a variety of shopping options just a short distance away, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect base for a shopping spree in Seoul.
Affordable Luxury: Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Experience the pinnacle of luxury without breaking the bank at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. With an average room price of just $205, this hotel offers exceptional value for money in comparison to the average room price in Seoul, which stands at $134.
Nestled in the heart of Seoul, this modern and stylish hotel boasts a prime location that puts you within easy reach of the city's most iconic attractions. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for a memorable stay.
Each room at Novotel Ambassador Seoul Dongdaemun Hotels & Residences is meticulously designed to provide the utmost comfort and convenience. With plush furnishings, contemporary decor, and state-of-the-art amenities, you'll feel right at home in these spacious and well-appointed accommodations. Whether you're traveling for business or leisure, the hotel's dedicated staff is always on hand to ensure your needs are met and your stay is nothing short of extraordinary.
Excellent Hotel with Helpful Staff and Clean Rooms
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a truly excellent hotel that offers a wonderful experience for guests. The staff members are not only fluent in English but also incredibly helpful and professional. They go above and beyond to ensure that guests have a comfortable and enjoyable stay. The rooms are impeccably clean and well-maintained, with comfortable beds and nice bathrooms. The hotel's location is also a major plus, with convenient access to dining and shopping options. The delicious breakfast served at the hotel is an added bonus. Overall, this hotel provides great accommodations, helpful staff, and clean rooms, making it an excellent choice for travelers.
Exceptional Customer Ratings for Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Discover a hotel that consistently exceeds guest expectations with its exceptional customer ratings. Novotel Ambassador Seoul Dongdaemun Hotels & Residences has received an impressive overall rating of 9.0, reflecting the outstanding quality and service provided to its guests.
One of the standout aspects of this hotel is its excellent value for money, with a rating of 8.8. Guests appreciate the affordable rates without compromising on the quality of the accommodations and amenities. From spacious and comfortable rooms to top-notch facilities, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that guests get the most out of their stay.
The hotel's commitment to cleanliness is evident in its impressive rating of 9.2. Guests consistently praise the immaculate condition of the rooms and public areas, creating a hygienic and comfortable environment for everyone. With the current focus on health and safety, this rating highlights the hotel's dedication to providing a clean and sanitized space for guests to relax and unwind.
Additionally, Novotel Ambassador Seoul Dongdaemun Hotels & Residences boasts a prime location, earning a rating of 9.1. Situated in the vibrant Dongdaemun district, guests have easy access to popular attractions, shopping centers, and dining options. Whether exploring the city's cultural landmarks or indulging in retail therapy, guests can conveniently navigate the bustling streets of Seoul from this centrally located hotel.
The exceptional staff performance at Novotel Ambassador Seoul Dongdaemun Hotels & Residences is reflected in its impressive rating of 9.1. Guests consistently praise the warm and attentive service provided by the hotel's dedicated team. From the moment of arrival until departure, guests can expect a personalized and memorable experience, with staff going above and beyond to ensure their comfort and satisfaction.
With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect choice for discerning travelers seeking a remarkable stay in Seoul.
Excellent8.9
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
* The property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. (In accordance with Article 11 of the Electrical Safety Management Act and Article 8, Paragraph 5 of the Enforcement Rules.)
* In accordance with the government's enforcement of the Resource Recycling Act, all amenities in hotel rooms will be provided in reusable dispensers, and disposable items such as toothbrushes will not be provided.
* All guestrooms are non-smoking.
* Extra bedding set: KRW 33,000 (advance request required).
* Extra bed: KRW 55,000 (available in limited rooms; advance request required).
* Complimentary parking is available for one vehicle per room.
* Parking space is limited. Public transportation is recommended whenever possible.
[Club Lounge Information]
* Club Lounge operations (hours, seatings, venue, etc.) may be subject to change without prior notice depending on property circumstances.
* To maintain the best service, access to breakfast and tea time is restricted to guests 13 years of age and above, and access to Happy Hour is restricted to guests 19 years of age and above.
* For room packages without Club Lounge access, an additional charge applies. Contact the property in advance for details.
[Breakfast Buffet Restaurant Information]
* Venue: Food Exchange (20th floor)
* Hours: 06:30 AM – 10:00 AM
* Price: KRW 55,000 per adult / KRW 27,500 per child (61 months to 13 years of age) / Complimentary for infants (60 months and under)
* To ensure smooth service, operation hours may be adjusted (for example, divided into two to three seatings) depending on restaurant circumstances.
[Facilities Information]
* The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids zone are closed on the first Tuesday of every month. Operation hours and closing dates of facilities are subject to change without prior notice depending on property circumstances.
* Outdoor rooftop swimming pool operation hours are subject to change depending on weather or property circumstances. The pool is closed during the winter season.
* Outdoor rooftop swimming pool: Admission for guests 19 years of age and above. Fitness center: Admission for guests 16 years of age and above.
* Indoor/outdoor rooftop swimming pool and Kids Zone are operated by advance reservation only, with one entry permitted per day (choose either indoor or outdoor pool).
* Swim caps or caps must be worn when using the pool.
* Inflatable tubes and water play equipment are not allowed in the pool. Only life jackets, arm tubes, and neck tubes are permitted.
* Infants under 36 months must wear waterproof diapers.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
Most recent
From 7,914 reviews
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This hotel boasts friendly and efficient staff, earning them high praise. It's conveniently located near public transportation, including Dongdaemun History and Culture Museum Station, and an airport bus stop. The well-equipped, modern, and spacious rooms offer amazing amenities, such as a touch tablet for ordering extras. Facilities, including indoor and outdoor pools, are well-maintained.
Indoor pool only for young kids, as some guests noted pool use restrictions.
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Location
Service
Cleanliness
Room size
Breakfast
Pool
Room comfort
In room amenities
Airport access
We stayed with a total of five people: two small children and three adults. It was our first time staying in Dongdaemun, and moving around was easy. Gwangjang Market was about a ten-minute walk away, which was very convenient. In the morning, we also visited a nearby porridge shop, which was great. First of all, the room was very clean, and even I, who am a bit of a germophobe, felt comfortable. The shower room was also nice and clean. The kids' room is suitable for ages 1 to 3, but my 5-year-old daughter also enjoyed it. Additionally, the access from the airport was good. The 6001 bus stops right in front of the hotel. (When buying the ticket, there was only a stop with a different name, but for some reason, when I actually got off, it was at a stop named “Novotel.” It was confusing, so I asked the driver for confirmation.) Also, when I forgot something at the hotel after checkout, they kindly messaged me back with a picture of the item. When I forgot something at a restaurant, they called the restaurant to inform them to keep it safe upon my request. The only downside was one issue. The Wi-Fi was fine for general use, but since the whole building used the same free Wi-Fi without needing a password, the security was weak. When I was there for a meeting with Japan, I encountered issues and got locked out. It would be helpful if such a large hotel provided a strong security system with a separate password for each room.
Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience caused by the Wi-Fi. We will share your valuable feedback with the relevant team to help improve our service. We look forward to welcoming you back to our hotel in the near future and having more opportunities to create memorable and wonderful experiences for you. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences
During my stay, I dropped my lip balm at the hotel and couldn’t find it no matter where I looked, so I told the staff, and they found it and kindly delivered it to my room. I was really thankful and it was a big help. I stayed in a triple residence this time, and the room was very spacious with a large sofa, a kitchen, and even a washing machine. It had a clean feel and I was able to spend very comfortably. It was also nice that the toilet and shower room were separate. The slippers were disposable, and they were replaced every day. It was within walking distance from the station, and I could return from Dongdaemun after playing late at night, so the location was perfect. I would definitely like to use it again.
Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences
I never imagined January in Seoul would be this cold. I stayed overnight during my transit from Thailand, but I didn't bring much winter clothing, so I picked some up at a nearby Uniqlo. It was also very convenient to access various tourist spots, and the hotel was clean and comfortable to stay in. The room was spacious, and it was great that there were three beds. I tried to have breakfast, but it was crowded, and I gave up because I didn't have enough time.
Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences
The location was very good, and the size of the room was not too small, so I was very satisfied with the cleanliness. In particular, the kitchen was fully equipped (including cooking utensils, detergent, and sponges), and the available drinking water from the water purifier was unlimited, which was very helpful. To mention some points of reference that concerned me, the room cleaning time was in the evening (around 3 PM to 4 PM), so when I returned during my break, the cleaning was still not done. The dryer function of the washing machine was weak, and if staying for multiple nights, I would have appreciated an instruction manual or something to help me clean the filter myself. Also, there was a complete language barrier as no Japanese was understood (though I managed with translation), and it would have been helpful if the breakfast included more items that children could easily eat. While there were some concerns, I found it very convenient and was extremely satisfied! I would like to stay here again next time!
Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience caused by the maintenance service and washing machine. We will share your valuable feedback with the relevant team to help improve our service. We look forward to welcoming you back to our hotel in the near future and having more opportunities to create memorable and wonderful experiences for you. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences
440 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“A fantastic hotel with no complaints.”
I stayed for three nights on a business trip. The hotel front desk is located on the 20th floor. The elevator requires a room key to press the button for the designated floor, which ensures good security. There are plenty of elevators, so there's not much waiting. The indoor pool requires wearing a hat but is very clean and well-maintained. The interior decor is relatively new, and room service can be ordered from the tablet in the room. Language settings can also be changed. I requested mineral water. The water pressure in the bathroom shower is sufficient. The room is quiet enough that you can hardly hear any noise from outside. The breakfast restaurant is on the 20th floor. There are enough seats, and it never became fully booked. The menu is varied and never gets boring. The location is also good, with the subway station just a minute's walk away. You can reach Gimpo Airport without any transfers by subway. There is a bus to Incheon Airport that departs every 10-15 minutes just a minute's walk from the hotel. Dongdaemun and Gwangjang Market are within walking distance. It's about a 10-minute walk. There are many currency exchange spots in the area. There are also plenty of restaurants, so you won't have trouble finding meals. I think the safety is relatively good. There is a smoking area outside the hotel. You can easily find a taxi from the road in front of the hotel. It can be said that this hotel is worth the price.
Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences