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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

238 Euljiro Jung Gu, Dongdaemun, Seoul, South Korea, 4561

Highlights

Ideal location

- Prime Dongdaemun location next to DDP and Dongdaemun Cultural Center,...

Good location and easy to go to anywhere in Seoul by subway.
Accessible kitchen

- Residence apartments include kitchen appliances (microwave, IC stove),...

Excellent fitness facilities

- Gym earns standout praise from guests, with several calling it the bes...

Professional guest services

- Staff consistently receive praise for being friendly, professional and...

The staffs of the hotel are so kind and helpful.
Highly rated by family travelers

- Residence and suite layouts suit families and multi-generational group...

Amazing for our family with a 1 year old

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Novotel Ambassador Seoul Dongdaemun Hotels & Residences — contemporary hotel + serviced residences near Dongdaemun. Ideal for two travelers into K-style shopping, night-market eats, photogenic interiors and a rooftop bar with skyline views. Next to 24‑hour markets and historic Heunginjimun, this well‑located, design‑forward hotel puts Gwangjang Market’s food stalls at your doorstep and Insadong and Myeong‑dong a short subway ride away. Amenities: rooftop pool with city views, sleek bar, sauna, curated local tours and grab‑and‑go breakfast. Rooms have air conditioning, free Wi‑Fi, in‑room safes and showers with toiletries; select rooms offer wider city vistas (view not guaranteed). Ideal for two travelers focused on shopping, street food and nightlife. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Cleanliness 9.2
Service 9.2
Location 9.1
Facilities 8.9

Based on 7,914 verified reviews

Cleanliness

9.2

Service

9.2

Location

9.1

Facilities

8.9

Value for money

8.9

  • "Also room was much bigger and made the stay very pleasant."
  • "Clean room was clean, modern, and comfortable."
  • "The staff is just perfect, very nice and professional."
  • "It's so good location! and, room is clean. I'm satisfied!"
  • "We used the indoor pool and the staff was so friendly."
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Nearest transportation options

Dongdaemun History & Culture Park Station is within 0.42 km

Jongno 5 Station is within 0.55 km

See map

9.1Exceptional

Location rating score

Exceptional location - 1 kilometers from city center
Exceptional for walking
More details on walking
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There are 165 places in walking distance!

Parking
FREE
Walkable places
Lottefitin
250 m
Lotte FitIn
250 m
Good Morning City
280 m
Naksan Public Art
300 m
Seoul Lantern Festival
310 m
Popular landmarks
Changdeokgung Palace Complex
1.8 km
Myeong-Dong Walking Street
1.9 km
Insadong
1.9 km
Bukchon Hanok Village
2.1 km
N Seoul Tower
2.2 km
Closest landmarks
Hevitz Spa World
400 m
Bangsan Market
400 m
Migliore Dongdaemun
410 m
Design Museum
420 m
K League Official Store
430 m

Good to know

Value for money8.9
Location rating9.1
Nearest airportGimpo Airport (GMP)
Distance to airport17.9 km

Select your room

1/9

Residence Premier 1 Bedroom - 1 double bed

81 m²/872 ft²
1 king bed
City view

9.3

Exceptional

Room comfort and quality
  • 2 bathrooms

1/7

Premier Suite - 1 double bed

44 m²/474 ft²
1 king bed
City view

8.8

Excellent

Room comfort and quality
1/6

Executive Room - 2 single beds

28 m²/301 ft²
2 single beds
City view

9.2

Exceptional

Room comfort and quality
1/6

Residence Deluxe 1 Bedroom - 1 double bed

53 m²/570 ft²
1 king bed
City view

9.2

Exceptional

Room comfort and quality
1/5

Residence Premier Family 1 Bedroom - 1 double bed & 1 bunk bed

81 m²/872 ft²
1 king bed / 1 bunk bed
City view
Fits groups

9.2

Exceptional

Room comfort and quality
1/5

Superior Room - 1 double bed

28 m²/301 ft²
1 queen bed
City view

8.8

Excellent

Room comfort and quality
1/5

Superior Room - 2 single beds

28 m²/301 ft²
2 single beds
City view

8.9

Excellent

Room comfort and quality
1/5

Standard Room - 1 double bed

22 m²/237 ft²
1 queen bed
City view
Preferred by Couples

8.8

Excellent

Room comfort and quality
1/5

Superior Room - 1 double bed & 1 single bed

28 m²/301 ft²
1 queen bed and 1 single bed
City view

9.0

Excellent

Room comfort and quality
1/5

Run of House (Room type will be assigned upon check in)

22 m²/237 ft²
2 single beds
City view

Frequently asked questions

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers airport transfer service upon request with an additional charge of 176000 KRW in local currency. To request, check the box on the booking form just before the payment page.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers free fitness center that is conveniently located at the tip of your finger, making it possible for you to get your daily training session in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Yes! Novotel Ambassador Seoul Dongdaemun Hotels & Residences features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences has car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, doctor/nurse on call, first aid kit, body thermometer, sterilizing equipment, temperature check for guests and staff, and free face masks for all rounded safety precautions and hygiene protocols.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a total of 21 floors.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences's most popular month where verified visitors have stayed the most is in August.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Enjoy the flexibility of easy payment at Novotel Ambassador Seoul Dongdaemun Hotels & Residences which supports up to 7, with payment card options consisting of Cash, UnionPay, MasterCard, Visa, and American Express.

Past couple travelers that have stayed at this property have given Novotel Ambassador Seoul Dongdaemun Hotels & Residences an average rating of 8.9. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

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More about Novotel Ambassador Seoul Dongdaemun Hotels & Residences

More about Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Experience Modern Comfort at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Nestled in the vibrant heart of Seoul, the Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a perfect blend of contemporary luxury and convenience. Built in 2018, this stylish hotel features 523 well-appointed rooms designed to provide a comfortable and relaxing stay for both business travelers and leisure guests alike. Its prime location makes it an ideal base for exploring Seoul’s bustling Dongdaemun district, with easy access to shopping, cultural sites, and entertainment options. Guests can enjoy seamless check-in from 3:00 PM and check-out until 12:00 PM, ensuring a flexible and hassle-free experience. Although approximately 80 minutes from the airport, the hotel’s strategic location makes it a convenient choice for travelers seeking comfort and accessibility. Families are warmly welcomed, with children aged 6 to 15 able to stay free of charge, making it a family-friendly destination for those looking to explore Seoul together.

Unwind and Indulge in Entertainment at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, guests can enjoy a range of entertainment facilities that are designed to help them unwind and indulge in ultimate relaxation. The hotel features a stylish bar where guests can sip on their favorite cocktails and enjoy a vibrant atmosphere. Whether you want to socialize with friends or simply unwind after a long day of exploring the city, the bar offers the perfect setting to relax and enjoy the evening. For those seeking a rejuvenating experience, the hotel also boasts a luxurious hot tub and sauna. Step into the tranquil ambiance of the hot tub and let the warm water melt away your stress and tension. Or indulge in the sauna, where the heat and steam will help detoxify your body and leave you feeling refreshed and revitalized. These state-of-the-art facilities provide the perfect escape from the hustle and bustle of the city, allowing guests to pamper themselves and indulge in a truly relaxing experience.

Stay Active and Energized at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a range of top-notch sports facilities to keep guests active and energized during their stay. Whether you're a fitness enthusiast or simply looking to relax and unwind, this hotel has something for everyone. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or an invigorating workout. The pool is well-maintained and provides a serene atmosphere for guests to enjoy. If you prefer to soak up the sun and enjoy the outdoors, the hotel also features a spacious outdoor pool where you can take a dip and bask in the warm South Korean weather. For those who prefer a more structured workout routine, the hotel's fitness center is fully equipped with state-of-the-art equipment. Whether you're looking to lift weights, do cardio exercises, or join a group fitness class, the fitness center has everything you need to stay in shape. Additionally, the hotel offers a free fitness center for guests who want to maintain their exercise routine without any extra charges. After a refreshing swim or an intense workout, head over to the poolside bar for a well-deserved drink. Sip on a refreshing cocktail or indulge in a light snack while enjoying the picturesque views of the pool area. The poolside bar offers a relaxing and vibrant ambiance, making it the perfect spot to unwind after a day of exploring Seoul. At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, you'll find an array of sports facilities that cater to your every need. From the indoor and outdoor pools to the well-equipped fitness center and poolside bar, this hotel ensures that you have all the amenities required for a memorable and rejuvenating stay.

Convenience Facilities at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added security, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers safety deposit boxes in each room, allowing guests to store their valuable belongings with peace of mind. The dedicated concierge team is available to assist guests with any inquiries or requests they may have, ensuring a personalized and memorable stay. Guests can stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For guests who prefer smoking, the hotel provides a designated smoking area. Additional convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and a vending machine for quick and easy access to refreshments. With daily housekeeping, guests can enjoy a clean and tidy room throughout their stay. Novotel Ambassador Seoul Dongdaemun Hotels & Residences goes above and beyond to provide a range of convenience facilities that cater to the needs of every guest, ensuring a comfortable and enjoyable stay in Seoul, South Korea.

Convenient Transport Facilities at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

At Novotel Ambassador Seoul Dongdaemun Hotels & Residences, guests can enjoy a range of convenient transport facilities that make exploring Seoul a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey to and from the airport. For those looking to explore the city's popular attractions, the hotel provides tours that allow guests to discover Seoul's vibrant culture and rich history. Parking is made easy at Novotel Ambassador Seoul Dongdaemun Hotels & Residences, with both valet parking and self-parking options available. The hotel also offers a car park onsite, providing guests with peace of mind knowing their vehicles are secure. Additionally, the hotel provides a shuttle service, making it convenient for guests to travel to nearby destinations. For those who prefer to use taxis, the hotel offers a taxi service, ensuring quick and efficient transportation. Whether guests are arriving by car or using public transportation, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures a stress-free stay with its comprehensive transport facilities. With convenient airport transfers, tours, valet parking, shuttle service, and taxi service, guests can explore Seoul with ease and enjoy a seamless travel experience.

Delicious Dining Options at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers an array of dining facilities to cater to every guest's culinary preferences. Whether you are craving a quick bite or a leisurely dining experience, this hotel has it all. Start your day with a hearty breakfast at the breakfast buffet, where you can indulge in a variety of delicious options from around the world. For those seeking a taste of local cuisine, the hotel's restaurant serves up authentic Korean dishes prepared with the finest ingredients. If you prefer a more casual setting, the coffee shop is the perfect spot to enjoy a freshly brewed cup of coffee or tea, along with a selection of pastries and snacks. Additionally, guests can enjoy the convenience of 24-hour room service, ensuring that you can satisfy your cravings at any time of the day. For guests with specific dietary requirements, the hotel also offers a halal restaurant, providing a range of halal-certified dishes. With its diverse dining options, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that every guest's culinary desires are met.

Luxurious and Diverse Room Offerings at Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a wide range of exquisite and spacious rooms to cater to every traveler's needs. From the elegant 1-Bedroom Premier Residence Apartment with a King Bed, perfect for those seeking ultimate comfort and luxury, to the cozy Standard Room with a Queen Bed, ideal for solo travelers or couples, this hotel provides a variety of options to suit different preferences and group sizes. With room sizes ranging from 22 to 81 square meters, guests can enjoy ample space to relax and unwind after a day of exploring the vibrant city of Seoul. By booking these exceptional rooms on Agoda, travelers can take advantage of the best prices available. Agoda ensures that users get the most competitive rates for their stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences, allowing them to experience luxury without breaking the bank. Additionally, Agoda offers a hassle-free booking experience, making it convenient for travelers to secure their desired room type with just a few clicks. With Agoda's user-friendly interface and reliable customer service, guests can have peace of mind throughout the booking process, guaranteeing a seamless and enjoyable stay at this remarkable hotel.

Discover the Vibrant Heart of Seoul at Dongdaemun

Immerse yourself in the bustling energy of Seoul at Dongdaemun, a vibrant district that offers a unique blend of history, culture, and modernity. Located in the heart of the city, Dongdaemun is a must-visit destination for travelers seeking an authentic Seoul experience. Step into a world of endless shopping possibilities at Dongdaemun Market, one of the largest and oldest markets in South Korea. Here, you can find everything from trendy fashion items and accessories to traditional Korean crafts and textiles. The market is also a food lover's paradise, with numerous street food stalls offering delicious Korean snacks and delicacies. Aside from its shopping scene, Dongdaemun is also home to several historical and cultural landmarks. Explore the majestic Dongdaemun Gate, a UNESCO World Heritage site that dates back to the 14th century. This iconic gate is a symbol of Seoul's rich history and offers a glimpse into the city's past. Nearby, you'll also find the Dongdaemun Design Plaza, a futuristic architectural marvel that houses various exhibitions, galleries, and events. Whether you're a shopaholic, history enthusiast, or simply looking to soak up the vibrant atmosphere of Seoul, Dongdaemun is the perfect destination to explore and discover the soul of the city.

Convenient Travel from the Airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Located in the vibrant neighborhood of Dongdaemun in Seoul, South Korea, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearby airports is hassle-free, thanks to the excellent transportation options available. If you are arriving at Incheon International Airport, the most common and convenient way to reach Novotel Ambassador Seoul Dongdaemun Hotels & Residences is by taking the Airport Railroad Express (AREX) train. The AREX train offers a direct connection from Incheon International Airport to Seoul Station. From Seoul Station, you can easily transfer to Line 4 of the Seoul Metropolitan Subway and take the train to Dongdaemun History & Culture Park Station, which is just a short walk away from the hotel. If you are arriving at Gimpo International Airport, you can also take the Airport Railroad Express (AREX) train to Seoul Station and then transfer to Line 4 of the Seoul Metropolitan Subway to reach Dongdaemun History & Culture Park Station. Alternatively, you can also opt for a taxi or a private car service from the airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences. The hotel is approximately 60 kilometers from Incheon International Airport and 30 kilometers from Gimpo International Airport, and the journey takes around 1-2 hours depending on traffic conditions. No matter which mode of transportation you choose, you can expect a smooth and convenient journey from the airport to Novotel Ambassador Seoul Dongdaemun Hotels & Residences, allowing you to start your Seoul adventure without any hassle.

Discover the Vibrant Surroundings of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Nestled in the heart of Seoul, Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers a prime location surrounded by a myriad of landmarks and attractions. One of the most iconic landmarks in the area is the Dongdaemun Design Plaza (DDP), a futuristic architectural masterpiece known for its innovative exhibitions and fashion events. Immerse yourself in the vibrant atmosphere as you explore the DDP's unique blend of art, culture, and shopping. For history enthusiasts, the nearby Dongdaemun Gate, also known as Heunginjimun, is a must-visit. This ancient gate is a symbol of Seoul's rich heritage and offers a glimpse into the city's past. Wander through its grand arches and marvel at the intricate craftsmanship that has stood the test of time. Nature lovers will appreciate the Waterworks Museum, a hidden gem that showcases Seoul's water supply system. Learn about the city's history of water management through interactive exhibits and discover the importance of sustainable practices. If you're looking to indulge in some retail therapy, the Reliable Ginseng & Lingzhi shop is just a stone's throw away. Explore the world of Korean traditional medicine and find the perfect souvenir to take home. Other notable attractions in the vicinity include the Dongmyo Shrine, Pureun Eye Clinic, Cheong Gye Cheon Museum, Konel Urology Gangbukjeom, Sarangui Eye Clinic, and Seoul Salgoji Bridge. Each of these landmarks offers a unique experience and adds to the allure of staying at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. With its unbeatable location and proximity to these captivating landmarks, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect base for exploring the vibrant city of Seoul.

Convenient Public Transport Stations Near Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Seoul. The hotel is within walking distance of Hoegi Subway Station, Sinimun Subway Station, and Dapsimni Subway Station, providing easy access to the city's extensive subway network. Guests can hop on a train and quickly reach popular attractions such as Myeongdong, Gyeongbokgung Palace, and Dongdaemun Market. For those looking to explore further, Dongguk University Subway Station, Yaksu Subway Station, Singeumho Subway Station, Yongdu Subway Station, Hanyang University Subway Station, Wangsimni Subway Station (Seongdong-gu Office), and Eungbong Subway Station are also nearby. These stations connect to various subway lines, allowing guests to travel seamlessly to other parts of Seoul, including Gangnam, Hongdae, and Itaewon. Whether you're a business traveler or a tourist, the convenient location of Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that you can easily navigate the city and make the most of your stay.

A Gastronomic Delight: Surrounding Restaurants

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is surrounded by a plethora of dining options that cater to every palate. For those craving authentic Uzbek cuisine, Star Samarkand is a must-visit, serving up delicious dishes like plov and shashlik. Geumdwaeji Sikdang is a popular local spot known for its mouthwatering grilled pork belly. If you're in the mood for traditional Korean flavors, Yukjeon Sikdang is the place to go, offering classic dishes like bibimbap and bulgogi. Grandma Na Jeong Sun's Jjukkumi is renowned for its spicy stir-fried baby octopus, while Pyeongando Jokbaljip specializes in savory braised pig's trotters. Hye Sung Kalguksu is a hidden gem that serves delectable handmade knife-cut noodles in a flavorful broth. For an elegant dining experience, La Yeon offers exquisite Korean fine dining with stunning views of the city. Donbugag is a trendy restaurant that serves up creative fusion dishes, while B & B Modern Bar is the perfect spot to unwind with a refreshing cocktail. Lastly, Dolmen Bones Pork Back-Bone Stew is a beloved local eatery famous for its hearty and flavorful pork backbone stew. With such a diverse range of dining options, guests at Novotel Ambassador Seoul Dongdaemun Hotels & Residences are sure to embark on a culinary adventure during their stay.

Shop 'til you drop at the nearby shopping landmarks

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you can explore the vibrant Dongmyo Flea Market and Seoul Folk Flea Market, where you can find unique vintage items, antiques, and traditional Korean crafts. For a more modern shopping experience, head to Nampyeonghwa Sangga or Lotte Mart (Dongdaemun), where you can browse through a wide range of fashion, beauty, and household products. If you're in the mood for some local groceries, Mipl Amiai Mart Chungeachon and E-mart (Imun Branch) are conveniently located nearby. For those interested in antique shopping, Dapsimni Antique Shopping Mall is the place to go, offering a treasure trove of vintage furniture, ceramics, and artwork. And don't miss out on the Stationery & Toy shop Street, where you can indulge your inner child with a wide selection of unique stationery and toys. With such a variety of shopping options just a short distance away, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect base for a shopping spree in Seoul.

Affordable Luxury: Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Experience the pinnacle of luxury without breaking the bank at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. With an average room price of just $205, this hotel offers exceptional value for money in comparison to the average room price in Seoul, which stands at $134. Nestled in the heart of Seoul, this modern and stylish hotel boasts a prime location that puts you within easy reach of the city's most iconic attractions. From the moment you step into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for a memorable stay. Each room at Novotel Ambassador Seoul Dongdaemun Hotels & Residences is meticulously designed to provide the utmost comfort and convenience. With plush furnishings, contemporary decor, and state-of-the-art amenities, you'll feel right at home in these spacious and well-appointed accommodations. Whether you're traveling for business or leisure, the hotel's dedicated staff is always on hand to ensure your needs are met and your stay is nothing short of extraordinary.

Excellent Hotel with Helpful Staff and Clean Rooms

Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a truly excellent hotel that offers a wonderful experience for guests. The staff members are not only fluent in English but also incredibly helpful and professional. They go above and beyond to ensure that guests have a comfortable and enjoyable stay. The rooms are impeccably clean and well-maintained, with comfortable beds and nice bathrooms. The hotel's location is also a major plus, with convenient access to dining and shopping options. The delicious breakfast served at the hotel is an added bonus. Overall, this hotel provides great accommodations, helpful staff, and clean rooms, making it an excellent choice for travelers.

Exceptional Customer Ratings for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Discover a hotel that consistently exceeds guest expectations with its exceptional customer ratings. Novotel Ambassador Seoul Dongdaemun Hotels & Residences has received an impressive overall rating of 9.0, reflecting the outstanding quality and service provided to its guests. One of the standout aspects of this hotel is its excellent value for money, with a rating of 8.8. Guests appreciate the affordable rates without compromising on the quality of the accommodations and amenities. From spacious and comfortable rooms to top-notch facilities, Novotel Ambassador Seoul Dongdaemun Hotels & Residences ensures that guests get the most out of their stay. The hotel's commitment to cleanliness is evident in its impressive rating of 9.2. Guests consistently praise the immaculate condition of the rooms and public areas, creating a hygienic and comfortable environment for everyone. With the current focus on health and safety, this rating highlights the hotel's dedication to providing a clean and sanitized space for guests to relax and unwind. Additionally, Novotel Ambassador Seoul Dongdaemun Hotels & Residences boasts a prime location, earning a rating of 9.1. Situated in the vibrant Dongdaemun district, guests have easy access to popular attractions, shopping centers, and dining options. Whether exploring the city's cultural landmarks or indulging in retail therapy, guests can conveniently navigate the bustling streets of Seoul from this centrally located hotel. The exceptional staff performance at Novotel Ambassador Seoul Dongdaemun Hotels & Residences is reflected in its impressive rating of 9.1. Guests consistently praise the warm and attentive service provided by the hotel's dedicated team. From the moment of arrival until departure, guests can expect a personalized and memorable experience, with staff going above and beyond to ensure their comfort and satisfaction. With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is the perfect choice for discerning travelers seeking a remarkable stay in Seoul.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Pool with view
  • Sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Vending machine
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Ground floor available
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site
푸드 익스체인지
  • Cuisine: American, Asian, Chinese, International, Korean, Local, Pizza, Sushi
  • Menu: A-la-carte

Location

238 Euljiro Jung Gu, Dongdaemun, Seoul, South Korea, 4561

Exceptional9.1

Location

Airports
  • Gimpo Airport (GMP)
    17.9 km
  • Seoul Incheon International Airport (ICN)
    50.5 km
Public transportation
  • Dongdaemun History & Culture Park Station
    420 m 7 min walk
  • Jongno 5 Station
    550 m
Hospital or clinic
  • Cheil General Hospital
    730 m
Shopping
  • Myeong-Dong Walking Street
    1.9 km
Convenience store
  • 7 Eleven
    420 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Changdeokgung Palace Complex
    1.8 km
  • Myeong-Dong Walking Street
    1.9 km
  • Insadong
    1.9 km
  • Bukchon Hanok Village
    2.1 km
  • N Seoul Tower
    2.2 km
  • Namdaemun Market
    2.5 km
  • Gyeongbokgung Palace
    2.8 km
  • The War Memorial of Korea
    4.2 km
  • National Museum of Korea
    5.2 km
  • Lotte World
    10.3 km
Nearby landmarks
  • Lottefitin
    250 m
  • Lotte FitIn
    250 m
  • Good Morning City
    280 m
  • Naksan Public Art
    300 m
  • Seoul Lantern Festival
    310 m
  • Hanbok Cafe
    310 m
  • Jungbu Market
    350 m
  • Jrsports
    380 m
  • Apm Place
    380 m
  • Dongdaemun Secondhand Book Street
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • * This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural heritage, and the local economy.
    * The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids zone are closed on the first Tuesday of every month. Operation hours and closing dates of facilities are subject to change without prior notice depending on property circumstances.
    * Outdoor rooftop swimming pool operation hours are subject to change depending on weather or property circumstances. Please be advised that the outdoor rooftop swimming pool will be closed for the winter season.
    * Children under 16 years of age are not permitted to use the fitness center and sauna.
    * Children under 19 years of age are not permitted to use the outdoor swimming pool.
    * Children under 19 years of age are not permitted to use the club lounge.
    * Pets are not allowed to enter or stay in the property. Guests with guide dogs are allowed to enter and stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)80
  • Airport transfer fee176000 KRW
Extras
  • Daily Internet/Wi-Fi fee0 KRW
  • Breakfast charge (unless included in room price)55000 KRW
The property
  • Year property opened2018
  • Number of floors21
  • Room voltage220
  • Number of rooms 523
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Name제2018-00007호 (호텔), 제2018-00001호 (레지던스)

Property announcements

* The property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. (In accordance with Article 11 of the Electrical Safety Management Act and Article 8, Paragraph 5 of the Enforcement Rules.)
* In accordance with the government's enforcement of the Resource Recycling Act, all amenities in hotel rooms will be provided in reusable dispensers, and disposable items such as toothbrushes will not be provided.
* All guestrooms are non-smoking.
* Extra bedding set: KRW 33,000 (advance request required).
* Extra bed: KRW 55,000 (available in limited rooms; advance request required).
* Complimentary parking is available for one vehicle per room.
* Parking space is limited. Public transportation is recommended whenever possible.

[Club Lounge Information]
* Club Lounge operations (hours, seatings, venue, etc.) may be subject to change without prior notice depending on property circumstances.
* To maintain the best service, access to breakfast and tea time is restricted to guests 13 years of age and above, and access to Happy Hour is restricted to guests 19 years of age and above.
* For room packages without Club Lounge access, an additional charge applies. Contact the property in advance for details.

[Breakfast Buffet Restaurant Information]
* Venue: Food Exchange (20th floor)
* Hours: 06:30 AM – 10:00 AM
* Price: KRW 55,000 per adult / KRW 27,500 per child (61 months to 13 years of age) / Complimentary for infants (60 months and under)
* To ensure smooth service, operation hours may be adjusted (for example, divided into two to three seatings) depending on restaurant circumstances.

[Facilities Information]
* The indoor/outdoor rooftop swimming pool, fitness center, sauna, and kids zone are closed on the first Tuesday of every month. Operation hours and closing dates of facilities are subject to change without prior notice depending on property circumstances.
* Outdoor rooftop swimming pool operation hours are subject to change depending on weather or property circumstances. The pool is closed during the winter season.
* Outdoor rooftop swimming pool: Admission for guests 19 years of age and above. Fitness center: Admission for guests 16 years of age and above.
* Indoor/outdoor rooftop swimming pool and Kids Zone are operated by advance reservation only, with one entry permitted per day (choose either indoor or outdoor pool).
* Swim caps or caps must be worn when using the pool.
* Inflatable tubes and water play equipment are not allowed in the pool. Only life jackets, arm tubes, and neck tubes are permitted.
* Infants under 36 months must wear waterproof diapers.

Reviews of Novotel Ambassador Seoul Dongdaemun Hotels & Residences from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 10
  • 8.0
  • 9.2
  • 7.2
  • 9.2
  • 10
  • 10
  • 9.6

Most recent

From 7,914 reviews

  • Cleanliness score 9.2 out of 10 and is a high score in Seoul
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Seoul
    Service9.2
  • Location score 9.1 out of 10 and is a high score in Seoul
    Location9.1
  • Facilities score 8.9 out of 10 and is a high score in Seoul
    Facilities8.9
  • Value for money score 8.9 out of 10 and is a high score in Seoul
    Value for money8.9
High score for Seoul

Rating

9+ Exceptional (1,516)
8-9 Excellent (338)
7-8 Very Good (286)
6-7 Good (98)
<6 Below Expectation (144)

Review summary

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This hotel boasts friendly and efficient staff, earning them high praise. It's conveniently located near public transportation, including Dongdaemun History and Culture Museum Station, and an airport bus stop. The well-equipped, modern, and spacious rooms offer amazing amenities, such as a touch tablet for ordering extras. Facilities, including indoor and outdoor pools, are well-maintained.

Indoor pool only for young kids, as some guests noted pool use restrictions.

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Location

Mentioned in 164 reviews
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98% Positive
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1% Unfavourable

Service

Mentioned in 135 reviews
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82% Positive
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17% Unfavourable

Cleanliness

Mentioned in 121 reviews
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76% Positive
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23% Unfavourable

Room size

Mentioned in 98 reviews
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80% Positive
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19% Unfavourable

Breakfast

Mentioned in 57 reviews
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70% Positive
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29% Unfavourable

Pool

Mentioned in 52 reviews
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76% Positive
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23% Unfavourable

Room comfort

Mentioned in 46 reviews
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84% Positive
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15% Unfavourable

In room amenities

Mentioned in 41 reviews
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58% Positive
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41% Unfavourable

Airport access

Mentioned in 31 reviews
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90% Positive
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9% Unfavourable
Showing 2,382 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    SHIMAN from Japan
    Business traveler
    Standard Room - 1 double bed
    Stayed 3 nights in February 2026

    “A fantastic hotel with no complaints.”

    I stayed for three nights on a business trip. The hotel front desk is located on the 20th floor. The elevator requires a room key to press the button for the designated floor, which ensures good security. There are plenty of elevators, so there's not much waiting. The indoor pool requires wearing a hat but is very clean and well-maintained. The interior decor is relatively new, and room service can be ordered from the tablet in the room. Language settings can also be changed. I requested mineral water. The water pressure in the bathroom shower is sufficient. The room is quiet enough that you can hardly hear any noise from outside. The breakfast restaurant is on the 20th floor. There are enough seats, and it never became fully booked. The menu is varied and never gets boring. The location is also good, with the subway station just a minute's walk away. You can reach Gimpo Airport without any transfers by subway. There is a bus to Incheon Airport that departs every 10-15 minutes just a minute's walk from the hotel. Dongdaemun and Gwangjang Market are within walking distance. It's about a 10-minute walk. There are many currency exchange spots in the area. There are also plenty of restaurants, so you won't have trouble finding meals. I think the safety is relatively good. There is a smoking area outside the hotel. You can easily find a taxi from the road in front of the hotel. It can be said that this hotel is worth the price.

    Reviewed February 09, 2026
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

    Responded February 13, 2026
    Novotel Ambassador Seoul Dongdaemun Hotels & Residences
  2. 9.6
    Exceptional
    sachiyo from Japan
    Family with young children
    Residence Deluxe 1 Bedroom - 3 single beds
    Stayed 1 night in April 2026

    “Overall, it was good! I felt like I wanted to stay again.”

    We stayed with a total of five people: two small children and three adults. It was our first time staying in Dongdaemun, and moving around was easy. Gwangjang Market was about a ten-minute walk away, which was very convenient. In the morning, we also visited a nearby porridge shop, which was great. First of all, the room was very clean, and even I, who am a bit of a germophobe, felt comfortable. The shower room was also nice and clean. The kids' room is suitable for ages 1 to 3, but my 5-year-old daughter also enjoyed it. Additionally, the access from the airport was good. The 6001 bus stops right in front of the hotel. (When buying the ticket, there was only a stop with a different name, but for some reason, when I actually got off, it was at a stop named “Novotel.” It was confusing, so I asked the driver for confirmation.) Also, when I forgot something at the hotel after checkout, they kindly messaged me back with a picture of the item. When I forgot something at a restaurant, they called the restaurant to inform them to keep it safe upon my request. The only downside was one issue. The Wi-Fi was fine for general use, but since the whole building used the same free Wi-Fi without needing a password, the security was weak. When I was there for a meeting with Japan, I encountered issues and got locked out. It would be helpful if such a large hotel provided a strong security system with a separate password for each room.

    Reviewed April 19, 2026
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience caused by the Wi-Fi. We will share your valuable feedback with the relevant team to help improve our service. We look forward to welcoming you back to our hotel in the near future and having more opportunities to create memorable and wonderful experiences for you. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

    Responded April 24, 2026
    Novotel Ambassador Seoul Dongdaemun Hotels & Residences
  3. 10.0
    Exceptional
    yumiko from Japan
    Family with teens
    Residence Deluxe 1 Bedroom - 3 single beds
    Stayed 2 nights in November 2025

    “Staff's response”

    During my stay, I dropped my lip balm at the hotel and couldn’t find it no matter where I looked, so I told the staff, and they found it and kindly delivered it to my room. I was really thankful and it was a big help. I stayed in a triple residence this time, and the room was very spacious with a large sofa, a kitchen, and even a washing machine. It had a clean feel and I was able to spend very comfortably. It was also nice that the toilet and shower room were separate. The slippers were disposable, and they were replaced every day. It was within walking distance from the station, and I could return from Dongdaemun after playing late at night, so the location was perfect. I would definitely like to use it again.

    Reviewed November 15, 2025
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

    Responded November 21, 2025
    Novotel Ambassador Seoul Dongdaemun Hotels & Residences
  4. 10.0
    Exceptional
    NORIKI from Japan
    Family with teens
    Residence Deluxe 1 Bedroom - 3 single beds
    Stayed 1 night in January 2026

    “Convenient location for sightseeing.”

    I never imagined January in Seoul would be this cold. I stayed overnight during my transit from Thailand, but I didn't bring much winter clothing, so I picked some up at a nearby Uniqlo. It was also very convenient to access various tourist spots, and the hotel was clean and comfortable to stay in. The room was spacious, and it was great that there were three beds. I tried to have breakfast, but it was crowded, and I gave up because I didn't have enough time.

    Reviewed January 05, 2026
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the convenient location and our service. We truly appreciate your thoughtful review and hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

    Responded January 09, 2026
    Novotel Ambassador Seoul Dongdaemun Hotels & Residences
  5. 9.2
    Exceptional
    TOKUYAMA from Japan
    Family with young children
    Residence Studio - 1 double bed
    Stayed 3 nights in January 2026

    “Anyway, the facilities are well-equipped!”

    The location was very good, and the size of the room was not too small, so I was very satisfied with the cleanliness. In particular, the kitchen was fully equipped (including cooking utensils, detergent, and sponges), and the available drinking water from the water purifier was unlimited, which was very helpful. To mention some points of reference that concerned me, the room cleaning time was in the evening (around 3 PM to 4 PM), so when I returned during my break, the cleaning was still not done. The dryer function of the washing machine was weak, and if staying for multiple nights, I would have appreciated an instruction manual or something to help me clean the filter myself. Also, there was a complete language barrier as no Japanese was understood (though I managed with translation), and it would have been helpful if the breakfast included more items that children could easily eat. While there were some concerns, I found it very convenient and was extremely satisfied! I would like to stay here again next time!

    Reviewed January 06, 2026
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for choosing to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience caused by the maintenance service and washing machine. We will share your valuable feedback with the relevant team to help improve our service. We look forward to welcoming you back to our hotel in the near future and having more opportunities to create memorable and wonderful experiences for you. Sincerely, Novotel Ambassador Seoul Dongdaemun Hotels & Residences

    Responded January 09, 2026
    Novotel Ambassador Seoul Dongdaemun Hotels & Residences
Changed to review page 1

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