Paganakan Dii Tropical Retreat

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Mile 14, Jalan Labuk, Sepilok, Sandakan, Malaysia, 90000

Highlights

Comfortable mattresses

Comfortable and clean beds.
Beautiful natural surroundings

It feels like a truly authentic jungle experience.
Great food & dining

Lovely staff, good food and beautiful surroundings!
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Shuttle made travel into Sepilok easy.

One of the best hostels I’ve ever stayed at!

Facilities

Free Wi-Fi

Free parking

Restaurants

Bar

Shuttle service

Family room

Balcony/terrace

Garden

About us

Conveniently situated in the Sepilok part of Sandakan, this property puts you close to attractions and interesting dining options.
Your dates are popular among travelersUsers are booking a place in Sandakan every 4 minutes on Agoda.com
Service 9.0
Value for money 8.4
Location 8.3
Cleanliness 8.1

Based on 939 verified reviews

Service

9.0

Value for money

8.4

Location

8.3

Cleanliness

8.1

Facilities

8.1

Room comfort and qua...

7.2

See map

8.3Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sandakan Rainforest Discovery Centre (RDC)
3.1 km
Sandakan War Memorial Park
12.3 km
Puu Jih Shih Buddhist Temple
18.2 km
The Parish of St Michael and All Angels
20.6 km
Japanese Cemetery
20.8 km
Closest landmarks
Large Field Gum Gum Village
930 m
Rainforest Discovery Centre (RDC)
2.9 km
Plant Discovery Garden
3.0 km
Entrance to Canopy Walkway
3.0 km
Sunbird Shed
3.0 km

Good to know

Value for money8.4
Location rating8.3
Nearest airportSandakan Airport (SDK)
Distance to airport13.8 km

Select your room

1/4

Superior Double Room

28 m²/301 ft²
Max 3 adults
1 queen bed

8.8

Excellent

Room comfort and quality
  • Outdoor view

1/3

Standard Double Room

28 m²/301 ft²
Max 3 adults
1 queen bed

8.2

Excellent

Room comfort and quality
  • Outdoor view

1/3

Single Bed in Mixed Dormitory Room

30 m²/323 ft²
Max 1 adult
1 bunk bed

8.0

Excellent

Room comfort and quality
  • Outdoor view

1/4

Standard Room

Max 4 adults
1 king bed
  • Garden view

1/3

Basic Shared Dormitory

Max 24 adults
1 single bed
  • Garden view

1/2

Superior Family Room

28 m²/301 ft²
Max 4 adults
1 queen bed and 1 bunk bed
Fits groups
  • Outdoor view

1/1

Double Room

Max 3 adults
1 king bed
1/1

Family Room

Max 8 adults
2 double beds
Fits groups
1/1

Superior Double Room

Max 3 adults
1 queen bed
1/1

Room Assigned on Arrival

Max 3 adults
1 single bed

Frequently asked questions

Paganakan Dii Tropical Retreat offers water sport activities including fishing for you to make the most use of your time there.

Yes! Paganakan Dii Tropical Retreat offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Paganakan Dii Tropical Retreat features car park free of charge for all guests traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Paganakan Dii Tropical Retreat, guests can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

While remaining at Paganakan Dii Tropical Retreat, take joy in your morning or evening stroll at nearby park such as Plant Discovery Garden.

Verified past guests that have stayed at Paganakan Dii Tropical Retreat had an average nightly stay of 2 nights at this property.

Paganakan Dii Tropical Retreat's most popular month where verified visitors have stayed the most is in May.

Paganakan Dii Tropical Retreat can converse up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

67.0% of our past customer evaluations have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Paganakan Dii Tropical Retreat down in the review section.

Past families with older children that have stayed at this property have given Paganakan Dii Tropical Retreat an average rating of 8.0. You can look up more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Paganakan Dii Tropical Retreat an average rating of 8.5. You can check out more precise customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

More about Paganakan Dii Tropical Retreat

More about Paganakan Dii Tropical Retreat

Experience Tropical Paradise at Paganakan Dii Tropical Retreat

Nestled in the heart of Sandakan, Malaysia, Paganakan Dii Tropical Retreat offers a tranquil and idyllic escape from the bustling city life. With its lush surroundings and warm hospitality, this retreat is the perfect destination for those seeking a peaceful getaway. At Paganakan Dii Tropical Retreat, guests can enjoy a hassle-free check-in process starting from 01:00 PM, allowing ample time to settle in and explore the resort's stunning surroundings. The check-out time is set at 12:00 PM, giving guests a leisurely morning to savor their last moments in this tropical paradise. Families traveling with young children will find Paganakan Dii Tropical Retreat to be an ideal choice. The hotel's child policy allows children between the ages of 0 to 3 to stay free of charge, making it a family-friendly destination. Parents can relax and unwind while their little ones are embraced by the serene ambiance and natural beauty of the retreat.

Unwind and Enjoy at Paganakan Dii Tropical Retreat's Entertainment Facilities

At Paganakan Dii Tropical Retreat, guests can indulge in a range of entertainment facilities that are sure to enhance their stay. Whether you're in the mood for a relaxing evening or a lively night out, this hotel has you covered. The hotel features a vibrant bar where guests can unwind and socialize with their fellow travelers. Enjoy a refreshing cocktail or a glass of wine while taking in the tropical ambiance of the bar. The friendly and attentive staff will ensure that your every need is met, making it the perfect spot to start or end your evening. In addition to the bar, Paganakan Dii Tropical Retreat boasts a beautiful garden where guests can immerse themselves in nature. Take a leisurely stroll through the lush greenery, or find a quiet spot to sit and enjoy the tranquility. The garden provides a serene and peaceful atmosphere, making it an ideal place to relax and recharge. With its inviting bar and serene garden, Paganakan Dii Tropical Retreat offers a perfect blend of entertainment and relaxation. Whether you're seeking a lively night out or a peaceful retreat, this hotel has everything you need to make your stay memorable.

Unleash Your Inner Adventurer at Paganakan Dii Tropical Retreat's Sports Facilities

At Paganakan Dii Tropical Retreat, adventure awaits at every turn, and our sports facilities are no exception. Whether you're an avid angler or a dart enthusiast, we have the perfect activities to keep you entertained throughout your stay. For fishing enthusiasts, our resort boasts a serene fishing pond that is stocked with a variety of fish species. Cast your line and immerse yourself in the tranquility of nature as you wait for the perfect catch. Whether you're a seasoned angler or a beginner, our friendly staff is always on hand to provide tips and assistance to ensure an enjoyable fishing experience. If you prefer a more competitive sport, head over to our well-equipped dart board area. Challenge your friends or fellow guests to a friendly game of darts and showcase your precision and aim. With a cozy seating area nearby, you can cheer on your friends and enjoy a refreshing drink as you engage in some friendly competition. At Paganakan Dii Tropical Retreat, our sports facilities are designed to cater to all interests and skill levels. Whether you're seeking a peaceful fishing experience or a lively game of darts, our resort has something for everyone. So pack your fishing gear and dartboard skills, and get ready for an unforgettable stay filled with exciting sports activities.

Convenience Facilities at Paganakan Dii Tropical Retreat

At Paganakan Dii Tropical Retreat, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and pressed without any hassle. Whether you're on a business trip or vacation, this service allows you to maintain a fresh and polished appearance throughout your stay. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails, browse the internet, or stay in touch with loved ones, the hotel provides reliable and fast Wi-Fi access. This convenient amenity ensures that you can stay connected and make the most of your time at Paganakan Dii Tropical Retreat. In addition, the hotel also offers free Wi-Fi in all rooms, allowing you to enjoy seamless internet access from the comfort of your own space. Whether you're planning your next adventure, researching local attractions, or simply unwinding with your favorite online content, you can do so effortlessly with the complimentary Wi-Fi provided. With these convenient facilities, Paganakan Dii Tropical Retreat ensures that guests have a comfortable and connected stay, whether they're traveling for business or leisure.

Convenient and Hassle-Free Transport Facilities at Paganakan Dii Tropical Retreat

At Paganakan Dii Tropical Retreat, we understand the importance of providing convenient and hassle-free transport facilities for our guests. Whether you are arriving at Sandakan Airport or looking to explore the beautiful city of Sandakan, we have got you covered. Our airport transfer service ensures a smooth and comfortable journey from the airport to our retreat, allowing you to start your vacation on the right note. To help you make the most of your stay, we offer a variety of tours that can be arranged directly from our hotel. Whether you want to discover the rich wildlife at Sepilok Orangutan Rehabilitation Centre or explore the stunning beauty of the Kinabatangan River, our knowledgeable staff will assist you in planning the perfect itinerary. For guests who prefer to explore at their own pace, we provide a car park free of charge. If you don't have your own vehicle, fret not! Our shuttle service is available to take you to nearby attractions and popular destinations within Sandakan. Additionally, we also offer car hire services, allowing you the freedom to explore the city and its surrounding areas at your own convenience. At Paganakan Dii Tropical Retreat, we strive to make your stay as comfortable and convenient as possible, and our comprehensive transport facilities are designed to do just that.

Indulge in Culinary Delights at Paganakan Dii Tropical Retreat

At Paganakan Dii Tropical Retreat, dining is an experience to savor. With a delightful restaurant and top-notch BBQ facilities, guests are treated to a culinary journey that will tantalize their taste buds and leave them craving for more. The on-site restaurant offers a diverse menu that caters to all palates. Whether you are in the mood for local Malaysian delicacies or international favorites, the talented chefs at Paganakan Dii Tropical Retreat will ensure that each dish is prepared with the utmost care and attention to detail. Indulge in a hearty breakfast, a leisurely lunch, or a romantic candlelit dinner overlooking the lush tropical gardens. For those who prefer a more interactive dining experience, the BBQ facilities at Paganakan Dii Tropical Retreat are perfect for gathering with friends and family. Fire up the grill and sizzle your favorite meats and vegetables to perfection, while enjoying the serene ambiance of the retreat. The dedicated staff will be on hand to assist with all your BBQ needs, ensuring that you have a memorable and enjoyable evening. Whether you choose to dine at the restaurant or make use of the BBQ facilities, Paganakan Dii Tropical Retreat promises a culinary adventure that will leave you satisfied and craving for more.

Comfortable and Affordable Rooms at Paganakan Dii Tropical Retreat

At Paganakan Dii Tropical Retreat, we offer a range of comfortable and affordable room options to suit every traveler's needs. Whether you are traveling solo or with your family, we have the perfect room for you. For solo travelers or those on a budget, our Single Bed in Mixed Dormitory Room is the ideal choice. With a spacious area of 30 square meters and a comfortable King Bed, you can enjoy a good night's sleep without breaking the bank. If you prefer more privacy, our Standard Double Room is a great option. With a cozy area of 28 square meters and a Double Bed, you can relax and unwind in your own personal space. For families or larger groups, our Superior Family Room is the perfect choice. With an area of 28 square meters, it offers either a Double Bed or a Bunk Bed, providing ample space for everyone to enjoy a comfortable stay. By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With their user-friendly platform, you can easily browse and book your preferred room at Paganakan Dii Tropical Retreat with just a few clicks. So why wait? Book your stay with us on Agoda and experience a memorable tropical retreat in Sandakan, Malaysia.

Explore the Natural Wonders of Sepilok in Sandakan, Malaysia

Nestled in the heart of Sandakan, Malaysia, Sepilok is a paradise for nature enthusiasts and wildlife lovers alike. This small town is renowned for its world-famous Sepilok Orangutan Rehabilitation Centre, where visitors can witness the incredible rehabilitation efforts for these endangered primates. Immerse yourself in the lush rainforests and embark on a memorable journey as you explore the various trails and boardwalks of the Sepilok Forest Reserve. Discover a wide array of exotic flora and fauna, including the iconic orangutans, playful gibbons, and cheeky macaques. Be sure to catch the daily feeding sessions at the Orangutan Rehabilitation Centre, where you can witness the orangutans swinging through the trees and enjoying their meals. Apart from the wildlife encounters, Sepilok also offers a unique opportunity to visit the Rainforest Discovery Centre. Here, you can learn more about the diverse ecosystems of Borneo through interactive exhibits, canopy walks, and observation towers. Take a leisurely stroll along the treetop walkways and marvel at the breathtaking panoramic views of the surrounding rainforest. With its abundance of natural wonders, Sepilok is a must-visit destination for those seeking an unforgettable adventure in Sandakan, Malaysia.

Getting to Paganakan Dii Tropical Retreat from Sandakan Airport

Welcome to Paganakan Dii Tropical Retreat, a hidden gem nestled in the heart of Sepilok, Sandakan, Malaysia. To reach this tropical paradise from the nearest airport, Sandakan Airport, you have a few convenient transportation options. If you prefer a hassle-free journey, the most convenient way to get to Paganakan Dii Tropical Retreat is by taxi. As you step out of the airport, you'll find a line of taxis waiting to take you to your destination. The journey from Sandakan Airport to Paganakan Dii Tropical Retreat takes approximately 30 minutes, depending on the traffic. Sit back, relax, and enjoy the scenic views as you make your way to this tranquil retreat. For a more budget-friendly option, you can also take a local bus from Sandakan Airport to Sepilok. The bus station is located just outside the airport, and the buses run at regular intervals. The journey takes around 1 hour, but it offers a great opportunity to experience the local culture and enjoy the picturesque landscapes along the way. Once you reach Sepilok, Paganakan Dii Tropical Retreat is just a short taxi ride away. Whichever mode of transportation you choose, upon arriving at Paganakan Dii Tropical Retreat, you'll be greeted by lush greenery, peaceful surroundings, and warm hospitality. This eco-friendly retreat offers comfortable accommodation, delicious local cuisine, and a range of activities to immerse yourself in the beauty of nature. Whether you're seeking a relaxing getaway or an adventure-filled holiday, Paganakan Dii Tropical Retreat is the perfect destination to unwind and rejuvenate.

Explore the Natural Wonders and Cultural Gems near Paganakan Dii Tropical Retreat

Nestled amidst the lush greenery of Sandakan, Malaysia, Paganakan Dii Tropical Retreat offers a serene escape surrounded by captivating landmarks and attractions. Just a stone's throw away from the retreat, you'll find the Sandakan Rainforest Discovery Centre (RDC), a haven for nature enthusiasts. Immerse yourself in the wonders of the rainforest as you stroll along the canopy walkways, spot vibrant bird species, and learn about the area's rich biodiversity. For a spiritual experience, make a visit to the Puu Jih Shih Buddhist Temple. Perched on a hilltop, this magnificent temple offers breathtaking panoramic views of Sandakan and the surrounding islands. Take a moment to soak in the tranquility and admire the ornate architecture and intricate details of the temple. Nature lovers will also delight in the proximity to the Sepilok Forest Reserve, home to the famous Sepilok Orangutan Rehabilitation Centre. Witness these incredible primates up close as they swing through the trees and interact in their natural habitat. Additionally, sports enthusiasts can enjoy the nearby Football Field and Futsal Court, perfect for a friendly match or a quick workout. If you're interested in history and heritage, don't miss the Batu Sapi Heritage Park, where you can explore the cultural significance of the area and uncover fascinating stories from the past. For those seeking adventure, embark on a thrilling boat ride to Ocean King, a popular destination for snorkeling and diving enthusiasts. Discover the vibrant marine life and colorful coral reefs that lie beneath the crystal-clear waters. If you're looking to reconnect with nature, take a trip to Big Tree, a majestic ancient rainforest tree that stands tall and proud. Marvel at its sheer size and immerse yourself in the peaceful ambiance of the surrounding forest. Lastly, don't forget to visit the enchanting Kabili Falls, a hidden gem tucked away in the heart of Sandakan. Be mesmerized by the cascading waterfalls and enjoy a refreshing dip in the cool, clear pools. With its proximity to these captivating landmarks and attractions, Paganakan Dii Tropical Retreat offers an ideal base for exploring the natural wonders and cultural gems of Sandakan, Malaysia.

Delightful Dining Experiences at Paganakan Dii Tropical Retreat

Paganakan Dii Tropical Retreat is surrounded by a diverse range of dining options that will satisfy every palate. Just a short distance away, you'll find Nam Chai Restaurant Bah Kut Teh, where you can indulge in the rich and aromatic flavors of the famous Malaysian pork bone soup. For those seeking a taste of local seafood, head over to Kg Pukat Fisherman Village Restaurant, where you can savor the freshest catches of the day. Nature Lodge Sepilok offers a unique dining experience amidst the lush rainforest, where you can enjoy a delicious meal while immersing yourself in nature's serenity. If you're in the mood for a casual dining experience, Banana Cafe and The Lake Bistro are great options, serving up a variety of international and local dishes. For a taste of luxury, Borneo Sepilok Rainforest Resort offers a fine dining experience with a menu inspired by the flavors of Borneo. Gerai Makan Minum Poliwali Bassadie'a is a local favorite, serving authentic Sabahan cuisine that will leave you craving for more. White House Bistro is another gem in the area, offering a cozy ambiance and a menu that combines Western and Asian flavors. Mango Garden is a must-visit for those who love Thai cuisine, with its extensive menu of flavorful dishes. Lastly, Restoran Yasin Sandakan is a popular spot for locals and tourists alike, serving a variety of Malaysian and Chinese dishes that are sure to satisfy your taste buds. With such a wide selection of dining options near Paganakan Dii Tropical Retreat, you'll be spoilt for choice during your stay.

Affordable Luxury at Paganakan Dii Tropical Retreat

Escape to the serene oasis of Paganakan Dii Tropical Retreat, where luxury meets affordability. With an average room price of just $29, this hidden gem offers exceptional value for money, making it the perfect choice for budget-conscious travelers seeking a memorable stay in Sandakan, Malaysia. Compared to the city's average room price of $41, Paganakan Dii Tropical Retreat stands out as a wallet-friendly option without compromising on quality. Nestled amidst lush greenery, the retreat boasts spacious and well-appointed rooms that exude comfort and tranquility. From the moment you step foot into the elegantly designed lobby, you'll be captivated by the warm ambiance and attentive service that awaits you.

A Tropical Paradise with Exceptional Staff Performance

Nestled in the heart of Sandakan, Malaysia, Paganakan Dii Tropical Retreat is a hidden gem that offers a truly unforgettable experience. With an impressive overall rating of 8.4, this retreat has received glowing reviews from satisfied guests. One of the standout features of this hotel is its exceptional staff performance, which has been rated a remarkable 8.8. From the moment you step foot into the retreat, you'll be greeted with warm smiles and a genuine desire to make your stay as comfortable as possible. The dedicated staff go above and beyond to ensure that every guest feels welcome and well taken care of, making your stay truly memorable.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator unavailable
  • Food delivery
  • Laundry service
  • Meeting/banquet facilities
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
Access
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Location

Mile 14, Jalan Labuk, Sepilok, Sandakan, Malaysia, 90000

Excellent8.3

Location

Airports
  • Sandakan Airport (SDK)
    13.8 km
  • Lahad Datu Airport (LDU)
    106.3 km
Hospital or clinic
  • Klinik Kesihatan Kanak Kanak B17
    13.2 km

What's nearby

Popular landmarks
  • Sandakan Rainforest Discovery Centre (RDC)
    3.1 km
  • Sandakan War Memorial Park
    12.3 km
  • Puu Jih Shih Buddhist Temple
    18.2 km
  • The Parish of St Michael and All Angels
    20.6 km
  • Japanese Cemetery
    20.8 km
  • Agnes Newton Keith Home
    20.8 km
  • Sandakan Heritage Museum
    20.9 km
  • Turtle Islands National Park
    30.4 km
  • Gomantong Cave Sandakan
    43.8 km
Nearby landmarks
  • Large Field Gum Gum Village
    930 m
  • Rainforest Discovery Centre (RDC)
    2.9 km
  • Plant Discovery Garden
    3.0 km
  • Entrance to Canopy Walkway
    3.0 km
  • Sunbird Shed
    3.0 km
  • Bristlehead Tower
    3.0 km
  • Sandakan Rainforest Discovery Centre (RDC)
    3.1 km
  • Trogon Tower
    3.1 km
  • Big Tree
    3.2 km
  • Hornbill Tower
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
  • Check-in until22:00

Property announcements

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Reviews of Paganakan Dii Tropical Retreat from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 2.4
  • 8.0
  • 9.2
  • 9.6
  • 2.0
  • 5.2
  • 10
  • 9.6
  • 10

Most recent

  • Service score 9 out of 10 and is a high score in Sandakan
    Service9.0
  • Value for money score 8.4 out of 10 and is a high score in Sandakan
    Value for money8.4
  • Location score 8.3 out of 10 and is a high score in Sandakan
    Location8.3
  • Cleanliness score 8.1 out of 10
    Cleanliness8.1
  • Facilities score 8.1 out of 10 and is a high score in Sandakan
    Facilities8.1
  • Room comfort and quality score 7.2 out of 10
    Room comfort and quality7.2
High score for Sandakan

Rating

9+ Exceptional (41)
8-9 Excellent (12)
7-8 Very Good (17)
6-7 Good (3)
<6 Below Expectation (13)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 27 reviews
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59% Positive
sentiment-negative-indicator
40% Unfavourable

Location

Mentioned in 16 reviews
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62% Positive
sentiment-negative-indicator
37% Unfavourable

Cleanliness

Mentioned in 15 reviews
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53% Positive
sentiment-negative-indicator
46% Unfavourable

Breakfast

Mentioned in 10 reviews
sentiment-positive-indicator
30% Positive
sentiment-negative-indicator
70% Unfavourable

Bedding

Mentioned in 9 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Transport

Mentioned in 9 reviews
sentiment-positive-indicator
100% Positive

Atmosphere

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive

Bathroom

Mentioned in 7 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Nature

Mentioned in 6 reviews
sentiment-positive-indicator
100% Positive
Showing 86 verified guest comments
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  1. 8.0
    Excellent
    JINGYI from Singapore
    Solo traveler
    Basic Shared Dormitory
    Stayed 3 nights in December 2025

    “Charming retreat right in the jungle ”

    The local staff and quiet majestic views of the rainforest made this place a really memorable stay. While you may experience higher volume of bug bites during the monsoon season and the dorm may feel stuffy and dusty, the rustic spacious vibe of the entire place helps to ease those issues. There many areas with vast views of the rainforest where you can do birdwatching or simply bask in the sun. Do note that the outdoor wooden bathrooms are only for villa bookings. dorm sitting toilets are bricks with tile flooring and has good flushing but clogs if toilet paper is thrown in. Suggest the sign that reminds users not to throw toilet paper be shifted to the door so it can be seen when the user is seated facing the door. Bibi and Sila are really helpful, warm and friendly, providing me suggestions for my itinerary. They made me felt very at home, including the lady staff who cleans the dorms is really nice. I thoroughly enjoyed my stay and would highly recommend it to anyone who's looking for an authentic Sandakan experience in the jungle.

    Reviewed December 16, 2025
  2. 9.6
    Exceptional
    Jan from Germany
    Couple
    Basic Shared Dormitory
    Stayed 2 nights in March 2026

    “A Hidden Gem in Nature”

    This retreat offers a perfect escape with stunning views and a beautiful garden that enhances the overall experience. The staff is incredibly friendly and attentive, making you feel right at home. While the cleanliness could use a little more attention, the facilities are well-maintained and add great value to your stay. Plus, the transport options make exploring the area easy and convenient. Highly recommended for a peaceful getaway!

    Reviewed March 16, 2026
  3. 10.0
    Exceptional
    Rachel from Thailand
    Couple
    Basic Shared Dormitory
    Stayed 5 nights in March 2026

    “They deserve more than 5 stars!! AMAZING!! Highly recommended”

    From the second we got here, it’s been like living a dream, it’s tranquil, it’s peaceful.. they serve breakfast which is included and it’s delicious, they have a restaurant serving lunch and dinner, which is also great. The staff cannot do enough for you, they are so lovely, so helpful, they go out of their way to ensure your stay is smooth, asking if you want the shuttle bus (which is included for free!!), they ask if you’d like to pre-order dinner. This place deserves more than 5 stars, it’s soooo beautiful. Theres lots of dogs around too, which made our stay even better. Thankfully we still have 3 days here, been here 3 days already, if I had the time, I would extend! I would absolutely comeback here and would highly recommend if you’re in Sepilok, it’s so close to the orangutan and bears too! Thank you so much to all the staff, you have been a delight and so so helpful, thank you for making our stay rememberable! If you stay here, don’t forget to feed the local doggos! ❤️

    Reviewed March 04, 2026
  4. 8.8
    Excellent
    Yuki from Japan
    Solo traveler
    Basic Shared Dormitory (1 Twin Bed)
    Stayed 2 nights in September 2025

    “Retreat in the forest”

    Both people, dogs, and cats were all able to relax and refresh comfortably. Since there were many guests from Europe, it was enjoyable to be able to speak various languages like English, Spanish, French, and German. The staff was warm and friendly. The dormitory provided a suitable environment for sleep, and I was able to rest well. The bed was a bit small for me. The shower room has room for improvement. The hot water only dribbled out, and since there was no changing room, some ingenuity was required.

    Reviewed September 15, 2025
    Auto-translated through generative A.I.
  5. 10.0
    Exceptional
    Yasmin from United Kingdom
    Couple
    Basic Shared Dormitory
    Stayed 2 nights in August 2025

    “Exceptional”

    Lovely place to stay. Comfortable and clean beds. Food is great and staff are lovely. Free shuttle to the orangutan and sun bear sanctuaries is also very helpful.

    Reviewed August 25, 2025
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