2024
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Awarded as a top choice of Agoda travelers in 2024.

Agoda Preferred
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Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450

Highlights

Rated highly by Business travelers

I always stay here when I’m in KL on Business.
Great food & dining

Sedap restaurant at level 1 serves good food
Location

On a positive note, the hotel's location was excellent.

Shopping malls are within walking distance.
Gym

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Stay in modern accommodations at Pullman KL City Centre Hotel & Residences in Bukit Bintang. Opposite Pavilion KL shopping center, this hotel offers a spa, pool, event space, 4 restaurants, and 2 bars. Explore nearby attractions for a stylish stay. Situated in the heart of Bukit Bintang, Pullman Kuala Lumpur City Centre Hotel & Residences offers easy access to shopping malls, nightlife, and dining options. Enjoy breakfast in your room, swim in the outdoor pool, and indulge in a hot spring bath. The hotel provides personalized tours. Rooms have wireless internet, safe, and premium toiletries. Nearby landmarks include Pavilion Kuala Lumpur, Menara Kuala Lumpur, and Berjaya Times Square. Stay at this stylish hotel and experience the best of Kuala Lumpur. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Location 9.1
Cleanliness 8.7
Facilities 8.6
Service 8.6

Based on 19,079 verified reviews

Location

9.1

Cleanliness

8.7

Facilities

8.6

Service

8.6

Value for money

8.4

Room comfort and qua...

8.1

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Nearest transportation options

Conlay–Kompleks Kraf MRT Station is within 0.37 km

Bukit Bintang MRT Station is within 0.43 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 340 places in walking distance!

Parking
FREE
Walkable places
Seri Melayu
90 m
Pavillion Mall
140 m
Craft Complex (Kompleks Budaya Kraf)
140 m
Pavilion Kuala Lumpur
170 m
Chulan Tower
200 m
Popular landmarks
KLCC - Bukit Bintang Pedestrian Walkway
420 m
Aquaria KLCC
430 m
KLCC Park
610 m
Jalan Alor
670 m
Petronas Twin Towers
910 m
Closest landmarks
Fuze Club Kuala Lumpur
160 m
Embassy of the Philippines
190 m
Pavilion Crystal Fountain
270 m
Marvel Studios Ten Years of Heroes Malaysia
270 m
Starhill Spa
280 m

Good to know

Value for money8.4
Distance to city center0.2 Km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Excellent
Room comfort & quality

8.1

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Based on 12983 reviews from verified travelers

2 Bedroom Apartment, 1 King Size Bed, 2 Single Size Beds
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  • Room size: 97 m²/1044 ft²
  • City view
  • 2 single beds and 1 king be...
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Prestige King
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  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Executive Suite, Club Lounge Access, 1 King Size Bed
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  • Room size: 107 m²/1152 ft²
  • Outdoor view
  • 1 king bed
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Club Room, Club Lounge Access, 2 Single Size Beds
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  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
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1 Bedroom Deluxe Apartment, 1 King Size Bed
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 king bed
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Club Room, Club Lounge Access, 1 King Size Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, 2 Single Size Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Deluxe Room, 1 King Size Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Room, 1 King Size Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Room, 2 Single Size Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Experience your getaway the best way yet with Pullman Kuala Lumpur City Centre Hotel and Residences Hotel's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.

For your ease of travel around the city, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel provides shuttle service right where you need it making it simple for you to get to places quickly.

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel features free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Yes! Pullman Kuala Lumpur City Centre Hotel and Residences Hotel features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel features car park onsite for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While staying at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, start off your holiday break by discovering the nearest points of interest that are within walking distance to the property which include Seri Melayu, Pavillion Mall, and Craft Complex (Kompleks Budaya Kraf).

While residing at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, indulge in your early morning or evening stroll at nearby park which include KLCC Park, Standard Chartered Bank Park, and TRX City Park.

Past visitors that stayed at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel have given this property a rating of 9.119 for its outstanding location as the major highlight for their stay.

60.0% of our past visitor assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Pullman Kuala Lumpur City Centre Hotel and Residences Hotel down in the review section.

Verified business travelers that have stayed at this property have given Pullman Kuala Lumpur City Centre Hotel and Residences Hotel an average rating of 8.3. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Pullman Kuala Lumpur City Centre Hotel and Residences Hotel an average rating of 8.4. You can check out more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel’s neighborhood is Bukit Bintang which includes popular restaurants such as Tarbush Restaurant, THIRTY8 Restaurant, Bar & Lounge, and Damascus Bukit Bintang.

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Luxury and Convenience at Pullman Kuala Lumpur City Centre Hotel and Residences

Welcome to Pullman Kuala Lumpur City Centre Hotel and Residences, a 5-star haven of luxury and convenience in the heart of Kuala Lumpur, Malaysia. With its prime location, impeccable service, and world-class amenities, this hotel is the perfect choice for both business and leisure travelers. Boasting a total of 607 elegantly designed rooms, Pullman Kuala Lumpur City Centre Hotel and Residences offers a wide range of accommodation options to suit every guest's preferences. Each room is thoughtfully furnished with modern amenities and stylish decor, ensuring a comfortable and memorable stay. Whether you choose a cozy Deluxe Room or a spacious Suite, you can expect nothing but the utmost comfort and relaxation. Situated just 0.2 kilometers from the city center, this hotel is ideally located for exploring the vibrant city of Kuala Lumpur. Immerse yourself in the rich cultural heritage, visit iconic landmarks like the Petronas Twin Towers, or indulge in a shopping spree at the nearby Bukit Bintang shopping district. With the hotel's close proximity to public transportation, including the KLCC LRT station, getting around the city is a breeze. For those traveling by air, the hotel is approximately 40 minutes away from the airport, ensuring a hassle-free journey. Upon arrival, you'll be greeted by the hotel's warm and attentive staff, who are dedicated to providing exceptional service and making your stay truly unforgettable. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 2 to 11 to stay free of charge. This makes Pullman Kuala Lumpur City Centre Hotel and Residences an ideal choice for a family vacation, where everyone can enjoy the luxurious facilities and amenities without any additional cost. Experience the epitome of luxury and convenience at Pullman Kuala Lumpur City Centre Hotel and Residences. With its extensive range of facilities, including a fitness center, swimming pool, and multiple dining options, this hotel ensures that every guest's needs are catered to. Whether you're visiting for business or leisure, this 5-star hotel promises an unforgettable stay in the heart of Kuala Lumpur.

Unwind and Indulge in a World of Entertainment at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, your entertainment needs are catered to with a wide range of facilities that will leave you feeling relaxed, rejuvenated, and thoroughly entertained. Whether you're looking to shop, enjoy a refreshing drink, pamper yourself, or simply unwind in a tranquil setting, this hotel has it all. Indulge in some retail therapy at the hotel's shops, where you can find a variety of items to suit your taste. After a long day of exploring the city, head to the bar and unwind with a refreshing cocktail or a glass of wine while enjoying the lively atmosphere. For those in need of some pampering, the salon offers a range of beauty treatments and services to help you look and feel your best. For the ultimate relaxation experience, make your way to the spa, where a team of skilled therapists will take you on a journey of blissful indulgence. Choose from a variety of massages, or immerse yourself in the hot tub or steam room for a truly rejuvenating experience. If you prefer to enjoy the outdoors, take a stroll through the hotel's beautifully landscaped garden, where you can find a peaceful sanctuary away from the hustle and bustle of the city. For those who enjoy a bit of friendly competition, the games room is the perfect place to challenge your friends or family to a game of pool or darts. If you prefer a more laid-back atmosphere, the shared lounge/TV area offers a comfortable space to relax and catch up on your favorite shows or movies. With its impressive array of entertainment facilities, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures that your stay is not only comfortable but also filled with unforgettable moments of leisure and enjoyment.

Unwind and Stay Active at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel's Sports Facilities

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, you can enjoy a range of sports facilities that will keep you active and entertained throughout your stay. Whether you are a fitness enthusiast or simply looking to relax by the pool, this hotel has something for everyone. Start your day with a workout at the free 24-hour fitness center, equipped with state-of-the-art equipment to help you stay in shape. The fitness center offers a variety of cardio machines, weightlifting equipment, and exercise mats for your convenience. You can also join one of the fitness classes available, led by professional trainers who will guide you through a challenging and invigorating workout. After your workout, take a refreshing dip in the outdoor pool, surrounded by lush greenery and offering a serene escape from the bustling city. The poolside bar is the perfect spot to unwind and enjoy a refreshing drink or a light snack while soaking up the sun. If you're in the mood for some friendly competition, head over to the table tennis area and challenge your friends or fellow guests to a thrilling match. With its exceptional sports facilities, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures that you can maintain your fitness routine and make the most of your stay. Whether you prefer a vigorous workout or a leisurely swim, this hotel has everything you need to stay active and rejuvenated during your visit to Kuala Lumpur.

Convenience Facilities at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, guests can expect a wide range of convenience facilities that cater to their every need. With 24-hour room service and room service available, guests can indulge in delicious meals and snacks at any time of the day or night, ensuring a satisfying dining experience throughout their stay. The hotel also provides safety deposit boxes for guests to securely store their valuables, giving them peace of mind during their visit. For guests looking for assistance and recommendations, the concierge service is readily available to offer guidance and make arrangements for various activities and attractions in Kuala Lumpur. Additionally, the hotel offers Wi-Fi in public areas, allowing guests to stay connected and access the internet effortlessly. For those who prefer smoking, there is a designated smoking area available. Guests staying in the executive rooms and suites can enjoy exclusive access to the executive lounge, where they can unwind and enjoy complimentary refreshments and snacks. The hotel also offers free Wi-Fi in all rooms, ensuring that guests can stay connected and productive throughout their stay. Other convenient facilities provided by the hotel include dry cleaning services, express check-in/check-out for a hassle-free arrival and departure, luggage storage for guests with early or late flights, and daily housekeeping to ensure a clean and comfortable environment. With these convenience facilities, guests can enjoy a seamless and enjoyable stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

Convenient Transport Facilities at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey from the airport to the hotel. Whether you're arriving or departing, the hotel's dedicated team will take care of your transportation needs. For those looking to explore the vibrant city of Kuala Lumpur, the hotel provides tours and ticket services. Discover the iconic landmarks, cultural sites, and hidden gems of the city with ease. Additionally, guests can take advantage of the shuttle service to conveniently travel to popular destinations within the city. Parking is made easy at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. With valet parking and a car park onsite, guests can rest assured that their vehicles are safe and secure. For those who prefer to drive themselves, car hire services are available, allowing guests to explore the city at their own pace. Alternatively, the hotel also offers a taxi service for quick and convenient transportation. Whether you're traveling for business or leisure, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures a seamless experience with its comprehensive transport facilities. From airport transfers to city tours, parking options, and transportation services, the hotel goes above and beyond to make your stay as comfortable and convenient as possible.

Luxurious Room Facilities at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Indulge in a world of luxury and comfort at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, where every room is equipped with top-notch facilities to enhance your stay. From the moment you step into your room, you will be greeted by refreshing air conditioning, ensuring a pleasant and comfortable environment throughout your stay. Relax and unwind in style with the plush bathrobes provided, allowing you to pamper yourself after a long day of exploring the vibrant city of Kuala Lumpur. Stay updated with the latest news and happenings with the daily newspaper delivered right to your doorstep, keeping you informed and entertained. For your convenience, a hair dryer is available in every room, allowing you to effortlessly style your hair before heading out to explore the city's attractions. Stay entertained with a wide range of television channels on the satellite/cable TV, ensuring there is never a dull moment during your stay. Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a variety of beverages and snacks. Step out onto the balcony/terrace and enjoy breathtaking views of the city skyline or lush greenery, providing the perfect setting for relaxation. Additionally, each room is equipped with a refrigerator, allowing you to store your favorite drinks and snacks. With these exceptional room facilities, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures a memorable and comfortable stay for all its guests.

Indulge in a Culinary Delight at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, dining is an experience that goes beyond satisfying your taste buds. With a range of dining facilities to choose from, you can indulge in a culinary delight that caters to every palate. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where you can feast on a wide selection of international and local dishes. From freshly baked pastries to made-to-order omelettes, there's something to please every breakfast lover. For a quick bite or a caffeine fix, head to the coffee shop, where you can enjoy a variety of beverages and light snacks. Whether you prefer a perfectly brewed cup of coffee or a refreshing smoothie, the coffee shop has it all. If you prefer the convenience of dining in the comfort of your room, the 24-hour room service is at your service. From delicious local delicacies to international favorites, you can enjoy a gourmet meal without leaving your room. With daily housekeeping ensuring cleanliness and hygiene, you can dine in any of these facilities with peace of mind, knowing that your health and safety are the hotel's top priority.

Luxurious and Spacious Rooms at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Experience ultimate comfort and sophistication at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel with its wide range of room offerings. From the spacious 1-Bedroom Apartment with King Bed to the expansive 3-Bedroom Apartment, there is a perfect accommodation option for every traveler. Indulge in the Deluxe Room with 1 King Bed or 2 Single Beds, or opt for the Executive Club Room with its exclusive privileges. For those seeking a truly luxurious experience, the Executive Suite with Lounge Access or the Penthouse with Club Lounge Access are the ideal choices. The Premium Grand Room and Premium Room, both available with 1 King Size Bed or 2 Single Size Beds, offer a blend of comfort and style. Booking these exquisite rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's price guarantee, you can be confident that you are getting the most competitive rates for your stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Additionally, Agoda's user-friendly platform allows you to easily browse through the available room options, compare prices, and make a reservation in just a few clicks. So why wait? Book your dream room at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel on Agoda today and enjoy a luxurious and unforgettable stay.

Discover the Vibrant Buzz of Bukit Bintang

Welcome to the heart of Kuala Lumpur's bustling city center, where the vibrant energy of Bukit Bintang awaits. Nestled amidst the towering skyscrapers, Pullman Kuala Lumpur City Centre Hotel and Residences offers an unbeatable location for both business and leisure travelers. Bukit Bintang is renowned as Kuala Lumpur's premier shopping and entertainment district. From luxury boutiques to bargain shopping, this area is a shopaholic's paradise. Immerse yourself in a world of retail therapy at the iconic Pavilion Kuala Lumpur, Suria KLCC, or Fahrenheit88. Indulge in a gastronomic adventure at Jalan Alor, where you can savor a wide array of local delicacies and international cuisines. After a day of shopping and dining, experience the vibrant nightlife scene at Changkat Bukit Bintang, where trendy bars and clubs come alive. Beyond shopping and entertainment, Bukit Bintang is also a cultural hub. Explore the nearby attractions such as the iconic Petronas Twin Towers, the historic Merdeka Square, and the vibrant Central Market. Discover the rich heritage of Malaysia at the National Museum or delve into the vibrant Indian culture at Little India. With its strategic location, Bukit Bintang offers easy access to the city's major attractions, making it the perfect base for exploring Kuala Lumpur.

Convenient Airport Transfers to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Located in the heart of Kuala Lumpur's vibrant Bukit Bintang district, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers a luxurious and convenient stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. If you're arriving at Kuala Lumpur International Airport (KLIA), the most convenient way to reach the hotel is by taking a taxi or a ride-sharing service. The journey from KLIA to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel takes approximately 50 minutes, depending on traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train, which takes you to KL Sentral station in just under 30 minutes. From there, you can easily hail a taxi or use public transportation to reach the hotel. For those arriving at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, the hotel is approximately 30 kilometers away. The quickest way to reach Pullman Kuala Lumpur City Centre Hotel and Residences Hotel from Subang Airport is by taking a taxi or ride-sharing service, which usually takes around 40 minutes, depending on traffic. No matter which airport you arrive at, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers a convenient and luxurious base for your stay in Kuala Lumpur. With its prime location in Bukit Bintang, you'll have easy access to the city's major attractions, shopping malls, and vibrant nightlife. So sit back, relax, and enjoy a seamless journey to your home away from home at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

Explore the Vibrant Surroundings of Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Nestled in the heart of Kuala Lumpur, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away, you'll find Jalan Alor, a vibrant street renowned for its mouthwatering street food. Take a stroll along this bustling culinary haven and indulge in a wide array of local delicacies, from satay skewers to delectable seafood dishes. For those seeking retail therapy, Berjaya Time Square Theme Park and Bintang Walk are within walking distance from the hotel. Berjaya Time Square Theme Park offers thrilling rides and entertainment for the whole family, while Bintang Walk is a shopper's paradise, lined with upscale boutiques, flagship stores, and trendy cafes. If you're in the mood for some cultural exploration, the Museum of Illusions is just a short distance away. Immerse yourself in mind-bending optical illusions and interactive exhibits that will leave you questioning reality. Afterward, head to Bangkok Jazz, a popular jazz bar where you can unwind with live music and a wide selection of drinks. Other notable landmarks and attractions in the vicinity include 21st Century Internet, Lee & Tan Dental Surgery, Menara Carigali, Marvel Studios Ten Years of Heroes Malaysia, and Jalan Changkat Bukit Bintang. With such a diverse range of options, you'll find something to suit every interest and taste just moments away from Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

Convenient Public Transport Stations near Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Located in the heart of Kuala Lumpur, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers easy access to several public transport stations, making it convenient for guests to explore the city. Imbi Monorail Station is just a short walk away from the hotel, providing a quick and efficient way to travel around Kuala Lumpur. Pasar Rakyat Bus Terminal is also nearby, offering a wide range of bus routes to various destinations in the city. For those looking to explore further, Hang Tuah, SBK15 Muzium Negara, SBK20 Tun Razak Exchange, and SBK18A Bukit Bintang MRT stations are all within close proximity to the hotel. These stations are part of Kuala Lumpur's modern and efficient Mass Rapid Transit system, allowing guests to easily access popular attractions, shopping malls, and entertainment venues. Additionally, MR4 Hang Tuah and Hang Tuah Monorail stations are also nearby, providing guests with even more options for getting around the city. With such convenient access to public transport, guests at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel can enjoy hassle-free travel throughout Kuala Lumpur.

A Gastronomic Adventure Awaits

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. Just a stone's throw away, guests can indulge in authentic Japanese cuisine at THE TOKYO RESTAURANT, known for its fresh sashimi and exquisite sushi. For those craving a taste of home, Vcr offers a cozy atmosphere and serves up delicious brunch options and specialty coffee. Serai Pavilion KL is a must-visit for those looking to experience modern Malaysian cuisine with a twist, while Bijan Bar & Restaurant offers a fine dining experience with its exquisite Malay dishes. Other nearby options include Halab Gate Shawarma, Lot 10 Hutong Food Court, Damascus Bukit Bintang, Havana Bar & Grill, Burger on 16, and Tarbush Restaurant, ensuring that guests have a wide variety of culinary delights to choose from during their stay.

Unparalleled Shopping Experience

At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, you will find yourself surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away, you will discover the vibrant and bustling Lot 10 Mall, offering a wide range of local and international brands. For those seeking exquisite jewelry, Kelvin Gems is a must-visit, where you can find stunning pieces crafted with precision and elegance. Art enthusiasts will be delighted with Art Seni, a gallery showcasing contemporary Malaysian art. Fashionistas will be in heaven at Fahrenheit 88 Shopping Mall, home to a diverse collection of trendy boutiques and designer labels. If you're in need of beauty products, Escentials is the go-to destination, offering a curated selection of luxury skincare and fragrances. For a unique cultural experience, head to Jadi Batek Gallery, where you can explore the intricate art of batik-making and shop for beautiful batik products. Craft lovers will be thrilled to visit Craft Complex (Kompleks Budaya Kraf), a one-stop center for traditional Malaysian crafts. With its prime location, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures that you have access to the finest shopping experiences Kuala Lumpur has to offer.

Affordable Luxury: Experience Pullman Kuala Lumpur City Centre Hotel and Residences Hotel at a Competitive Price

When it comes to finding the perfect accommodation in Kuala Lumpur, the Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers a winning combination of luxury and affordability. With an average price of just $109 per room, this hotel provides exceptional value for money, especially when compared to the average price of a hotel room in the city, which stands at $58. At Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, guests can indulge in a range of world-class amenities and services without breaking the bank. From elegantly designed rooms with modern furnishings and breathtaking city views to a state-of-the-art fitness center, a tranquil spa, and a rooftop pool, this hotel offers everything you need for a comfortable and memorable stay. Whether you are traveling for business or leisure, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel ensures that your stay is not only affordable but also unforgettable. Book your stay today and experience the perfect blend of luxury and value in the heart of Kuala Lumpur.

Excellent Service, Great Location, and Wonderful Facilities

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel has received rave reviews from its satisfied guests. With its beautiful restaurant and delicious breakfast, guests have expressed their love for the hotel and their intention to stay here again. The hotel's excellent location, great amenities, and friendly staff have also been praised. Guests have commended the warm and welcoming greeter staff, as well as the cleanliness of the hotel rooms. The reception staff has been described as friendly and the services provided have been greatly appreciated. Many guests have expressed their intention to recommend this hotel to their family and friends. Overall, it has been a great stay for everyone who has experienced the wonderful services and facilities offered by Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

A Luxurious Stay with Excellent Customer Ratings

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is a luxurious accommodation option in the heart of Kuala Lumpur, Malaysia. With its exceptional customer ratings, this hotel offers a truly memorable stay for its guests. One of the standout features of this hotel is its excellent staff performance. Guests have consistently praised the attentive and friendly service provided by the hotel's staff members. From the moment you arrive, you can expect to be greeted with warm smiles and a willingness to assist with any request. The staff's dedication to ensuring a comfortable and enjoyable stay is evident in their prompt and efficient service. Whether you need recommendations for local attractions or assistance with arranging transportation, the staff at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel will go above and beyond to meet your needs. Another aspect that sets this hotel apart is its prime location. With a rating of 9.0 for location, guests appreciate the convenience of being situated in the heart of Kuala Lumpur. The hotel is within close proximity to popular attractions such as the iconic Petronas Twin Towers and the vibrant Bukit Bintang shopping district. Additionally, the hotel is conveniently connected to the city's transportation network, making it easy to explore all that Kuala Lumpur has to offer. Furthermore, the hotel's commitment to cleanliness is highly regarded by its guests. With a rating of 8.6 for cleanliness, guests can expect immaculate rooms and well-maintained common areas. The attention to detail in housekeeping ensures a comfortable and hygienic environment throughout your stay. Overall, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel receives consistently high ratings across various categories, making it an excellent choice for discerning travelers seeking a luxurious and memorable stay in Kuala Lumpur.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Chinese cuisine in restaurant
  • Coffee shop
  • International cuisine in restaurant
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Electric kettle
  • Fire extinguisher
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
Living Space
  • Cuisine: International
Red
  • Cuisine: Cantonese
Enju
  • Cuisine: Japanese
Sedap Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450

Exceptional9.1

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 53 min drive
Public transportation
  • Conlay–Kompleks Kraf MRT Station
    370 m 7 min walk
  • Bukit Bintang MRT Station
    430 m
Hospital or clinic
  • Pro Heal Dental
    280 m
Shopping
  • Pavilion Kuala Lumpur
    170 m
Convenience store
  • 7 Eleven
    340 m 5 min drive
Cash withdrawal
  • ATM
    210 m 2 min walk

What's nearby

Popular landmarks
  • Pavilion Kuala Lumpur
    170 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    420 m
  • Aquaria KLCC
    430 m
  • KLCC Park
    610 m
  • Jalan Alor
    670 m
  • Petronas Twin Towers
    910 m
  • Menara Kuala Lumpur
    1.2 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km
Nearby landmarks
  • Seri Melayu
    90 m
  • Pavillion Mall
    140 m
  • Craft Complex (Kompleks Budaya Kraf)
    140 m
  • Fuze Club Kuala Lumpur
    160 m
  • Pavilion Kuala Lumpur
    170 m
  • Embassy of the Philippines
    190 m
  • Chulan Tower
    200 m
  • Bangkok Jazz
    240 m
  • Badan Warisan Malaysia
    250 m
  • Rumah Penghulu Abu Seman
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • A supplement of MYR 30 per room per night is applicable to smoking rooms
  • A security deposit of MYR 200 per room per night is required upon check-in for charges or damages during the stay.
  • The Club lounge is currently accessible to all guest (16 years old and above) booking room categories of Club Room, Junior Suite, Executive Suite and Presidential Suite.
  • Effective December 1, 2023, all rooms in the Hotel Tower have been transformed into non-smoking rooms, and the Hotel Tower will be entirely smoke-free.
    A designated smoking area is available for customers at the Apartment entrance and Cigars Lounge on level 2.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.2 Km
  • Travel time to airport (minutes)40
  • Airport transfer fee320 MYR
Extras
  • Breakfast charge (unless included in room price)85 MYR
The property
  • Year property opened2002
  • Number of floors29
  • Room voltage240
  • Number of rooms 607
  • Most recent renovation2019
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Kuala Lumpur City Centre Hotel and Residences Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 8.8
  • 7.6
  • 9.2
  • 4.8
  • 10
  • 10
  • 9.6
  • 10
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Kuala Lumpur
    Location9.1
  • Cleanliness score 8.7 out of 10 and is a high score in Kuala Lumpur
    Cleanliness8.7
  • Facilities score 8.6 out of 10 and is a high score in Kuala Lumpur
    Facilities8.6
  • Service score 8.6 out of 10 and is a high score in Kuala Lumpur
    Service8.6
  • Value for money score 8.4 out of 10 and is a high score in Kuala Lumpur
    Value for money8.4
  • Room comfort and quality score 8.1 out of 10
    Room comfort and quality8.1
High score for Kuala Lumpur

Rating

9+ Exceptional (2,465)
8-9 Excellent (1,222)
7-8 Very Good (1,451)
6-7 Good (502)
<6 Below Expectation (583)

Review summary

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Located across from Pavilion mall and near Bukit Bintang area, this hotel boasts excellent and friendly staff. The clean and spacious rooms are complemented by good housekeeping service. Guests can enjoy a buffet breakfast with a wide range of choices. Moreover, the hotel is convenient for both business and leisure travelers with spacious serviced apartments available.

Some guests have reported housekeeping issues with unprofessional housekeeping staff.

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Location

Mentioned in 222 reviews
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97% Positive
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2% Unfavourable

Service

Mentioned in 197 reviews
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74% Positive
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25% Unfavourable

Cleanliness

Mentioned in 153 reviews
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77% Positive
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22% Unfavourable

Breakfast

Mentioned in 98 reviews
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75% Positive
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Room comfort

Mentioned in 81 reviews
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70% Positive
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29% Unfavourable

Room size

Mentioned in 74 reviews
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90% Positive
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Check in

Mentioned in 67 reviews
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Bathroom

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Value for money

Mentioned in 34 reviews
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Showing 6,223 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Ahmed from Maldives
    Couple
    Deluxe Room, 1 King Size Bed
    Stayed 5 nights in June 2025

    “Eid Al-Adha 2025”

    I stayed at Pullman Kuala Lumpur during Eid Al-Adha. I’m from the Maldives and have stayed in many five-star hotels across various countries, so I had high expectations—but overall, this experience didn’t feel particularly special or up to the typical five-star standard. Check-in Experience: We booked two separate rooms and faced some challenges during check-in. Only one counter was open, so we had to wait in a queue after a long flight, which was exhausting. Additionally, we weren’t informed beforehand that the hotel requires a RM500 deposit per room and only accepts local currency or a working card—USD is not accepted. Since we came directly from the airport, this was very inconvenient. A heads-up before arrival would have helped a lot. Pros: • The toiletries smell absolutely amazing – definitely one of the highlights of the stay. • The rooms are very spacious and comfortable, especially the bathrooms, which are large and well-designed. • The lift is fast and efficient. We stayed on the 17th floor and never had to wait long. • We were allowed to check out late at 2:30 PM (official check-out is 12:30 PM) without any extra charge, which was greatly appreciated. • The hotel also stored our luggage until 5:00 PM after check-out, which was very convenient. Cons: • The air conditioning in the room was poor—it didn’t cool the room properly and made a loud noise, which made it difficult to sleep. • The hotel feels a bit aged and could use some maintenance. There are visible signs of wear and tear on the furniture. • The lobby is located in the same open hall as the Sedap restaurant, making it quite noisy. You can hear cutlery and conversations even during check-in. I personally prefer a calm and relaxing lobby experience, which is something I usually expect from a five-star hotel. Overall: It was an average stay. There were some enjoyable aspects, but improvements in guest service, facility maintenance, and better communication before arrival could really enhance the overall experience.

    Reviewed June 10, 2025

    Dear Ahmed, The issues you raise are very important to us. We are sorry to hear any lapse in service which impacted your experience, and our team will be working to improve each of the areas you highlighted. Your feedback has been highlighted to the front office team for onward action. Please accept our sincerest apology for your arrival experience during your previous visit with us. This is not reflective of the quality visit we wish to deliver to each guest, so we're looking into this to ensure future visits will be even better. We greatly appreciate your valuable feedback, and we hope to have another chance to exceed your expectations in the future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

    Responded June 24, 2025
    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
  2. 8.0
    Excellent
    Ahmed from Maldives
    Group
    Deluxe Room, 1 King Size Bed
    Stayed 2 nights in June 2025

    “Eid Al-Adha 2025”

    ⸻ I stayed at Pullman Kuala Lumpur during Eid Al-Adha. I’m from the Maldives and have stayed in many five-star hotels across various countries, so I had high expectations—but overall, this experience didn’t feel particularly special or up to the typical five-star standard. Check-in Experience: We booked two separate rooms and faced some challenges during check-in. Only one counter was open, so we had to wait in a queue after a long flight, which was exhausting. Additionally, we weren’t informed beforehand that the hotel requires a RM500 deposit per room and only accepts local currency or a working card—USD is not accepted. Since we came directly from the airport, this was very inconvenient. A heads-up before arrival would have helped a lot. Pros: • The toiletries smell absolutely amazing – definitely one of the highlights of the stay. • The rooms are very spacious and comfortable, especially the bathrooms, which are large and well-designed. • The lift is fast and efficient. We stayed on the 17th floor and never had to wait long. • We were allowed to check out late at 2:30 PM (official check-out is 12:30 PM) without any extra charge, which was greatly appreciated. • The hotel also stored our luggage until 5:00 PM after check-out, which was very convenient. Cons: • The air conditioning in the room was poor—it didn’t cool the room properly and made a loud noise, which made it difficult to sleep. • The hotel feels a bit aged and could use some maintenance. There are visible signs of wear and tear on the furniture. • The lobby is located in the same open hall as the Sedap restaurant, making it quite noisy. You can hear cutlery and conversations even during check-in. I personally prefer a calm and relaxing lobby experience, which is something I usually expect from a five-star hotel. Overall: It was an average stay. There were some enjoyable aspects, but improvements in guest service, facility maintenance, and better communication before arrival could really enhance the overall experience.

    Reviewed June 10, 2025

    Dear Ahmed, The issues you raise are very important to us. We are sorry to hear any lapse in service which impacted your experience, and our team will be working to improve each of the areas you highlighted. Please accept our sincerest apology for your arrival experience during your previous visit with us. This is not reflective of the quality visit we wish to deliver to each guest, so we're looking into this to ensure future visits will be even better. We greatly appreciate your valuable feedback, and we hope to have another chance to exceed your expectations in the future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

    Responded June 24, 2025
    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
  3. 9.6
    Exceptional
    Noor from Singapore
    Family with young children
    1 Bedroom Deluxe Apartment, 1 King Size Bed
    Stayed 2 nights in February 2026

    “Good Location Good Value”

    We stayed at the one-bedroom apartment at Pullman KL City Centre for 2 nights, and overall it was a pleasant stay. The location is superb — right in the heart of the city and very convenient for shopping, dining, and getting around KL. This was honestly the biggest plus for us. The staff service was excellent as well: friendly, helpful, and responsive, which made the stay comfortable. That said, there are a few downsides worth mentioning. The building does show signs of ageing and feels slightly rundown in some areas. The carpet and corridors had a musky smell, and at times we could smell cigarette smoke, possibly from neighbouring rooms — not ideal, especially for non-smokers. Despite these issues, considering the location and price, the stay was still good value for money. With some refurbishment and better smell control, this place would be even better. Overall, I’d still come back again, mainly for the convenience and service.

    Reviewed March 01, 2026

    Dear Noor, Thank you very much for sharing your detailed feedback and for choosing to stay with us at Pullman KLCC. We are delighted to know that our central location and the warm service from our team made your stay comfortable and convenient. We appreciate your comments regarding the condition of the building, carpet and corridor smell, as well as the cigarette odour you encountered. This is not the experience we aim to provide, and we apologise for the discomfort caused. Please be assured that your feedback has been shared with our housekeeping and engineering teams for immediate review and improvement. We are glad to hear that you still found good value in your stay, and we sincerely appreciate your willingness to return. We look forward to welcoming you back and providing an even better experience on your next visit. Kind regards, Devi.C Guest Experience

    Responded March 02, 2026
    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
  4. 10.0
    Exceptional
    Aatiqa from Singapore
    Couple
    Deluxe Room, 2 Single Size Beds
    Stayed 2 nights in January 2026

    “Excellent hotel with Fantastic service ”

    I loved everything about Pullman. Check in was fast and efficient, the staffs are incredibly friendly and helpful. Their house keeping services are available anytime so I didn't feel pressured to arrange my day to make sure I get my room cleaned. I could sleep in and then arrange housekeeping in the evening. I loved the coffee pods and machine provided. Thank you for the wonderful effort on the anniversary decoration and cake we absolutely appreciated it. The phone operator is super fast in arranging the requests made. And finally, they had and excellent spread of breakfast buffet, local, to international to gluten free, they had everything. And the location is at such a convenient place where it's away from the jams for pick up and drop off but still very accessible to shopping and eateries at Bukit bintang. I loved and enjoy my stay so much. Excellent hotel! Thank you

    Reviewed January 30, 2026

    Dear aatiqa, Thank you for your amazing review! We are thrilled to hear that you loved every aspect of your stay at Pullman KLCC, from our friendly and helpful team to the flexibility of housekeeping services and the coffee amenities. It’s wonderful to know that our anniversary decoration and cake made your celebration special, and that our phone operators could promptly assist with your requests. We’re also delighted that you enjoyed our extensive breakfast buffet and convenient location near Bukit Bintang. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay! Kind regards, Devi.C Guest Experience

    Responded January 31, 2026
    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
  5. 10.0
    Exceptional
    Idris from Singapore
    Family with young children
    1 Bedroom Deluxe Apartment, 1 King Size Bed
    Stayed 1 night in December 2025

    “Exceptional”

    Stayed in the One Bedroom Deluxe Apartment and it was an excellent experience. The apartment was spacious, clean, and very well laid out, with a comfortable bedroom, a cozy living area, and a fully equipped kitchenette, perfect for a relaxing and convenient stay. The bed was very comfortable, and the room was quiet, allowing for good rest. Housekeeping was thorough, and all amenities were well maintained. The apartment felt very homely yet modern, making it ideal for both short and extended stays. Staff were friendly, professional, and always helpful. Facilities such as the pool and gym were clean and well managed. Highly recommended for couples or small families looking for comfort, space, and a great location in KLCC. Would definitely choose this apartment again.

    Reviewed December 21, 2025

    Dear Idris, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such an enjoyable experience during your stay at Pullman KLCC Hotel & Residences. It means a lot to us to know that our efforts helped make your visit a memorable one. We truly look forward to welcoming you back again soon for another great stay. Kind regards, Devi.C Guest Experience

    Responded December 27, 2025
    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Changed to review page 1

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