This property is in high demand!
103 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lots of restaurant on the 1 and B1 floor.

Breakfast was good with lots of variety.

Room has humidifier and well equipped charging points.

- shuttle bus to the airport at the front door
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Massage
Family room
Luggage storage
Breakfast
103 travelers have booked today.
Based on 46,155 verified reviews
8.3
8.2
8.0
8.0
7.9
7.0
Nearest transportation options
•
Toei Subway is within 0.17 km
•
Tochomae Subway Station is within 0.41 km
Location rating score
There are 147 places in walking distance!
| Value for money | 7.9 |
| Distance to city center | 0 km |
| Location rating | 8.0 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 17.2 km |
While lodging at Shinjuku Washington Hotel - Main Building, take joy in your early morning or evening wander at nearby park which include Shinjuku Chūō Park, Shinjuku-Gyōen (Shinjuku Park), and Shinjuku Gyoen National Garden.
Shinjuku Washington Hotel - Main Building was built in 1983.
Shinjuku Washington Hotel - Main Building has a total of 25 floors.
Shinjuku Washington Hotel - Main Building has a total of 1281 rooms.
Verified past guests that have stayed at Shinjuku Washington Hotel - Main Building had an average nightly stay of 2 nights at this property.
Shinjuku Washington Hotel - Main Building can communicate in 5 languages and supports well-known languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Past business travelers that have stayed at this property have given Shinjuku Washington Hotel - Main Building an average rating of 7.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Shinjuku Washington Hotel - Main Building an average rating of 7.9. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Toei Subway, 167.05 m away from Shinjuku Washington Hotel - Main Building.
The closest airport to Shinjuku Washington Hotel - Main Building is Haneda Airport, 17.0 km away.

Discover the Vibrant Heart of Tokyo at Shinjuku Washington Hotel - Main Building
Welcome to Shinjuku Washington Hotel - Main Building, a stylish and modern 4-star hotel located in the bustling city of Tokyo, Japan. With its prime location in the vibrant Shinjuku district, this hotel offers easy access to the city's major attractions, shopping districts, and entertainment venues. Whether you are traveling for business or leisure, Shinjuku Washington Hotel - Main Building provides a comfortable and convenient base for your stay in Tokyo.
Step into the contemporary lobby of Shinjuku Washington Hotel - Main Building and experience a warm and inviting atmosphere. The hotel boasts a total of 1280 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest. Each room is tastefully decorated with modern furnishings and offers a range of amenities to enhance your stay, including air conditioning, flat-screen TV, free Wi-Fi, and a private bathroom with complimentary toiletries.
Check-in at Shinjuku Washington Hotel - Main Building begins at 02:00 PM, allowing you plenty of time to settle in and relax after your journey. The hotel's check-out time is until 11:00 AM, ensuring a smooth departure from the hotel. The hotel's child policy states that children are not allowed to stay free of charge, and there may be additional charges. Please contact the hotel directly for more information on the child policy.
Built in 1983 and last renovated in 2016, Shinjuku Washington Hotel - Main Building combines modern comforts with a touch of traditional Japanese hospitality. The hotel's convenient location offers easy access to public transportation, with the nearest train station just a short walk away. For those traveling by air, the hotel is approximately 60 minutes away from the airport.
Immerse yourself in the vibrant heart of Tokyo and experience the best that the city has to offer. From the hotel's doorstep, you can explore the bustling streets of Shinjuku, visit iconic landmarks such as the Tokyo Metropolitan Government Building, or indulge in a shopping spree at the nearby Shinjuku Gyoen Shopping Street. With its prime location, comfortable rooms, and excellent amenities, Shinjuku Washington Hotel - Main Building is the perfect choice for your stay in Tokyo.
Unwind and Indulge in a World of Entertainment at Shinjuku Washington Hotel - Main Building
At Shinjuku Washington Hotel - Main Building, guests can expect a plethora of entertainment facilities that will make their stay truly unforgettable. Whether you're looking to relax, shop, or simply have a good time, this hotel has it all.
For those in need of some retail therapy, the hotel boasts a variety of shops where you can find everything from trendy fashion pieces to unique souvenirs. Explore the bustling shopping district of Shinjuku and indulge in a shopping spree right at your doorstep.
After a long day of exploring the vibrant city, treat yourself to a rejuvenating massage at the hotel's spa. Unwind as skilled therapists work their magic, relieving your stress and leaving you feeling refreshed and revitalized.
If you're in search of the perfect gift or souvenir to take home, look no further than the hotel's gift shop. Browse through a wide selection of charming trinkets, traditional crafts, and local delicacies, ensuring you find the ideal memento to commemorate your stay in Tokyo.
With its array of entertainment facilities, Shinjuku Washington Hotel - Main Building guarantees a truly immersive and enjoyable experience for all guests.
Convenience at its Finest: Shinjuku Washington Hotel - Main Building
Shinjuku Washington Hotel - Main Building in Tokyo, Japan, offers a range of convenience facilities that cater to the needs of every traveler. With a commitment to providing a seamless experience, this hotel ensures that guests have everything they need for a comfortable stay.
For those who prioritize cleanliness and efficiency, the hotel offers a laundry service and daily housekeeping. This means that guests can have their clothes cleaned and freshened up, allowing them to pack light and make the most of their time exploring the vibrant city of Tokyo.
The hotel also understands the importance of security and provides safety deposit boxes for guests to store their valuables. This ensures peace of mind, allowing guests to fully enjoy their stay without worrying about the safety of their belongings.
In today's connected world, staying connected is crucial. Shinjuku Washington Hotel - Main Building offers Wi-Fi in public areas, as well as free Wi-Fi in all rooms, allowing guests to stay connected with their loved ones or catch up on work.
Additionally, the hotel offers an express check-in/check-out service, making the process quick and hassle-free. Guests can save time and start exploring Tokyo right away.
To make traveling even more convenient, the hotel provides luggage storage facilities. This allows guests to store their bags securely and explore the city without the burden of carrying heavy luggage.
For those in need of any last-minute essentials, the convenience store within the hotel premises ensures that guests have access to everything they may need during their stay.
With its array of convenience facilities, Shinjuku Washington Hotel - Main Building is the perfect choice for travelers looking for a hassle-free and comfortable stay in the heart of Tokyo.
Convenient Transport Facilities at Shinjuku Washington Hotel - Main Building
At Shinjuku Washington Hotel - Main Building, guests can enjoy a range of convenient transport facilities. For those traveling by car, the hotel provides a car park onsite, allowing guests to easily park their vehicles without any hassle. Please note that car park charges are applied.
For guests who prefer to travel by taxi, the hotel offers a dedicated taxi service. Whether you need a ride to the airport, a nearby attraction, or anywhere else in Tokyo, the friendly staff at the hotel will be happy to assist you in arranging a taxi.
Additionally, the hotel also offers self-parking facilities, giving guests the flexibility to park their own vehicles. This is especially convenient for guests who prefer to have their own transportation during their stay in Tokyo. With these transport facilities, Shinjuku Washington Hotel - Main Building ensures that guests have a seamless and hassle-free experience while exploring the city.
Comfort and Convenience at Shinjuku Washington Hotel - Main Building
At Shinjuku Washington Hotel - Main Building, guests can expect a comfortable and convenient stay with a range of top-notch room facilities. Each room is equipped with air conditioning, ensuring that guests can relax and unwind in a cool and comfortable environment, regardless of the weather outside.
For those who like to keep their hair looking stylish and well-groomed, a hair dryer is provided in every room. This allows guests to easily dry and style their hair before heading out to explore the vibrant streets of Tokyo.
Entertainment is also taken care of, with a television available in each room. Guests can enjoy a variety of channels and programs, keeping them entertained during their downtime. Additionally, satellite/cable TV is provided, offering a wide selection of international channels for guests to choose from.
With these fantastic room facilities, Shinjuku Washington Hotel - Main Building ensures that guests have everything they need for a comfortable and enjoyable stay in Tokyo.
Delicious Dining at Shinjuku Washington Hotel - Main Building
Indulge in a culinary journey at Shinjuku Washington Hotel - Main Building, where a variety of dining options await you. Start your day with a scrumptious breakfast buffet, offering an array of both local and international dishes to satisfy every palate. The breakfast buffet is the perfect way to fuel up before exploring the vibrant city of Tokyo.
For a quick pick-me-up or a relaxed afternoon, head to the hotel's cozy coffee shop. Enjoy a freshly brewed cup of coffee or choose from a selection of teas, accompanied by delectable pastries and snacks. Whether you're catching up with friends or taking a break from your busy day, the coffee shop provides a cozy and inviting atmosphere.
When hunger strikes, make your way to the hotel's restaurant, where you can indulge in a delightful dining experience. The restaurant offers a diverse menu featuring both Japanese and international cuisines, prepared with the finest ingredients. From traditional Japanese dishes to Western favorites, there's something for everyone to enjoy. With its elegant ambiance and attentive service, the restaurant is perfect for a romantic dinner or a gathering with friends and family.
At Shinjuku Washington Hotel - Main Building, you can expect not only comfortable accommodations but also a memorable dining experience. From the breakfast buffet to the coffee shop and restaurant, the hotel's dining facilities cater to all tastes and preferences, ensuring a satisfying stay for every guest.
Comfortable and Diverse Room Options at Shinjuku Washington Hotel - Main Building
Discover a wide range of room types at the Shinjuku Washington Hotel - Main Building, tailored to meet various preferences and needs. Whether you're traveling solo, as a couple, or with a group, you'll find options from cozy Single rooms and Ladies-specific rooms to spacious Triple and Suite-style accommodations. For those seeking a balance of space and comfort, the Standard Twin and Double rooms offer a perfect stay, while the Superior options provide added elegance with larger layouts and premium bedding. The Renewal Floor rooms present a fresh and modern choice, ensuring a comfortable experience for all guests.
Booking your preferred room type through Agoda ensures you receive the best prices available, making your stay both affordable and enjoyable. The platform offers a hassle-free booking process, allowing you to secure your ideal room quickly and effortlessly. With Agoda's exclusive deals and easy-to-use interface, planning your trip to Tokyo becomes seamless, giving you more time to explore and enjoy your visit to the vibrant city.
Discover the Vibrant Charm of Shinjuku in Tokyo
Nestled in the heart of Tokyo, Shinjuku is a vibrant and bustling district that offers a captivating blend of modernity and tradition. Known as the city's entertainment and business hub, Shinjuku is a must-visit destination for travelers seeking an unforgettable experience in Japan's capital.
As you step out of the Shinjuku Washington Hotel - Main Building, you'll find yourself surrounded by a plethora of attractions. Explore the iconic Shinjuku Gyoen National Garden, a tranquil oasis in the midst of the urban jungle, where you can immerse yourself in the beauty of nature. For shopaholics, the nearby Shinjuku Station is home to an array of shopping malls, department stores, and trendy boutiques, offering everything from high-end fashion to quirky souvenirs.
Shinjuku's vibrant nightlife scene is another highlight of the district. From bustling izakayas and karaoke bars to stylish rooftop lounges and nightclubs, there's something for everyone. Don't miss the opportunity to witness the dazzling neon lights of Kabukicho, Tokyo's most famous red-light district, which comes alive after dark with its vibrant energy and eclectic entertainment options.
Convenient Transportation from Tokyo Airports to Shinjuku Washington Hotel - Main Building
Located in the bustling district of Shinjuku in Tokyo, Japan, the Shinjuku Washington Hotel - Main Building is easily accessible from the major airports in the area.
If you are arriving at Narita International Airport, the most convenient way to reach the hotel is by taking the Narita Express (N'EX) train. The N'EX offers direct service to Shinjuku Station, which is just a short walk away from the hotel. The journey takes approximately 90 minutes and offers comfortable seating and luggage space. Alternatively, you can take a limousine bus from Narita Airport to Shinjuku Station, which takes around 2 hours.
For those arriving at Haneda Airport, the fastest and most convenient option is to take the Tokyo Monorail to Hamamatsucho Station, and then transfer to the JR Yamanote Line to reach Shinjuku Station. The entire journey takes approximately 40 minutes. Another option is to take the Keikyu Airport Line to Shinagawa Station, and then transfer to the JR Yamanote Line to reach Shinjuku Station.
Once you arrive at Shinjuku Station, the Shinjuku Washington Hotel - Main Building is just a short walk away. The hotel's central location makes it an ideal base for exploring the vibrant Shinjuku district and its many attractions, including shopping, dining, and entertainment options. With its convenient transportation links, the Shinjuku Washington Hotel - Main Building is the perfect choice for both business and leisure travelers visiting Tokyo.
Discover Tokyo's Vibrant Landmarks near Shinjuku Washington Hotel - Main Building
Located in the heart of Tokyo, Shinjuku Washington Hotel - Main Building offers easy access to a myriad of iconic landmarks and attractions that will make your stay truly unforgettable. Just a stone's throw away from the hotel, you'll find the enchanting Shinjuku Gyoen National Garden. This sprawling oasis is a haven of tranquility amidst the bustling city, featuring beautifully landscaped gardens, serene ponds, and vibrant cherry blossoms during spring.
For breathtaking panoramic views of Tokyo's skyline, head to the nearby Tokyo Metropolitan Government Building observation room. From here, you can marvel at the vast urban landscape and even catch a glimpse of Mount Fuji on clear days.
If you're looking to immerse yourself in Tokyo's nightlife, Shinjuku Golden Gai is the place to be. This atmospheric district is packed with narrow alleyways lined with cozy bars and tiny pubs, offering a glimpse into Tokyo's retro drinking culture.
For a dose of history and culture, visit the Samurai Museum, where you can learn about the fascinating world of samurais through interactive exhibits and live performances.
Other notable attractions in the vicinity include Kabukicho, Tokyo's famous entertainment district known for its vibrant nightlife, Yasukuni Shrine, a serene and sacred Shinto shrine, Omoide Yokocho, a narrow alley filled with traditional izakayas, Kiritoshi no Saka, a charming street with traditional Japanese houses, and the Tokyo Opera City Art Gallery, showcasing a diverse range of contemporary art. With such an array of landmarks and attractions at your doorstep, Shinjuku Washington Hotel - Main Building is the perfect base to explore the vibrant city of Tokyo.
Conveniently Located Near Major Public Transport Stations
Shinjuku Washington Hotel - Main Building is perfectly situated for easy access to Tokyo's extensive public transport network. With several nearby stations, getting around the city has never been more convenient.
Just a short walk away is Shin Okubo Train Station, which provides direct access to various popular destinations in Tokyo. Whether you're planning to explore the vibrant streets of Shibuya, visit the iconic Tokyo Tower, or immerse yourself in the traditional atmosphere of Asakusa, this station is a fantastic starting point.
Tocho Mae Subway Station and Nishi Waseda Subway Station are also within close proximity to the hotel, offering seamless connections to other parts of the city. Whether you're heading to the bustling shopping district of Ginza or exploring the historic Ueno Park, these stations provide easy access to Tokyo's top attractions.
For those looking to explore beyond Tokyo's city center, Ichigaya Train Station and Yotsuya Train Station are nearby options. These stations offer convenient connections to neighboring cities and towns, allowing you to embark on day trips to places like Yokohama or Kamakura.
Additionally, the hotel is within walking distance of Shinjuku 3 Chome Subway Station, Akebonobashi Subway Station, Seibu Shinjuku Train Station, Hanzomon Subway Station, and Iidabashi Train Station. These stations provide further accessibility to various parts of Tokyo, making it effortless to navigate the city and discover its hidden gems.
With its prime location near multiple public transport stations, Shinjuku Washington Hotel - Main Building is the ideal base for both business and leisure travelers looking to make the most of their time in Tokyo.
Delicious Dining Options Just Steps Away
Shinjuku Washington Hotel - Main Building is surrounded by a plethora of fantastic restaurants that will satisfy any craving. For those looking to indulge in a unique and mouthwatering experience, Gyukatsu Motomura Shinjuku Minamiguchi is a must-visit. This popular eatery specializes in gyukatsu, a breaded and deep-fried beef cutlet that is tender and flavorful. If you're in the mood for some delectable dumplings, Gyopao Gyoza Shinjuku is the place to go. Their crispy and juicy gyoza will leave you wanting more. For a taste of traditional Japanese tempura, Tempura Shinjuku Tsunahachi Souhonten is a top choice. Their light and crispy tempura dishes are made using the freshest ingredients. If you're a fan of sushi, Sushi-Zanmai Higashi Shinjuku is a must-visit. Their extensive menu offers a wide variety of sushi rolls and sashimi, all made with the finest ingredients. Nabezo Shinjuku Sanchome Store is perfect for those who enjoy hot pot dishes. With a wide selection of meats, vegetables, and broths, you can create your own flavorful and comforting meal. For a healthier option, Salad & Juice Bar Natural Art Ichiban-Cho offers a range of fresh salads and refreshing juices. Sushidokoro Yachiyo Iidabashi is a hidden gem that serves up authentic and mouthwatering sushi. With their skilled sushi chefs and high-quality ingredients, you're in for a treat. Dining Kura is a cozy restaurant that specializes in Japanese-style curry. Their rich and flavorful curries are a comfort food lover's dream. Lastly, Watanabe is a local favorite that serves up delicious and hearty Japanese dishes. Whether you're in the mood for ramen, udon, or donburi, Watanabe has got you covered. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at Shinjuku Washington Hotel - Main Building.
Shop 'til you drop in Shinjuku
Located in the heart of Tokyo's bustling Shinjuku district, Shinjuku Washington Hotel - Main Building is surrounded by an array of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away, you'll find LUMINE Shinjuku 2, a trendy shopping complex offering a wide range of fashion brands and accessories. For photography enthusiasts, Ricoh Imaging Square Shinjuku is a must-visit, showcasing the latest camera equipment and accessories. Book lovers will be delighted to explore Kinokuniya Shinjuku Main Store, a massive bookstore with an extensive collection of books in various languages. If you're looking for great deals on second-hand items, head over to Book Off, a popular thrift store chain. KEIO MALL is another shopping destination that offers a mix of local and international brands, while Marui Young specializes in youthful fashion and trendy streetwear. For those interested in traditional Japanese crafts, Yamashita Shikki Ten is the perfect place to shop for beautifully crafted lacquerware. Flags is a multi-story shopping complex with a variety of stores, including a popular electronics retailer, iTerrace Ochiaiminaminagasaki. Map Camera is a haven for photography enthusiasts, offering a wide selection of cameras, lenses, and accessories. With such a diverse range of shopping landmarks in close proximity, guests at Shinjuku Washington Hotel - Main Building will have no shortage of retail therapy options during their stay.
Affordable Luxury in the Heart of Tokyo
Experience the best of Tokyo without breaking the bank at Shinjuku Washington Hotel - Main Building. With an average room price of just $140, this hotel offers exceptional value for money compared to the city's average price of $157. Situated in the vibrant Shinjuku district, this hotel is a haven for travelers seeking a convenient and affordable stay in the heart of Tokyo.
Step into the stylish and comfortable rooms at Shinjuku Washington Hotel - Main Building, where affordability doesn't mean compromising on quality. Each room is thoughtfully designed with modern amenities and cozy furnishings, ensuring a relaxing and enjoyable stay. From the moment you enter, you'll be greeted by warm hospitality and impeccable service, making you feel right at home.
In addition to its affordable rates, Shinjuku Washington Hotel - Main Building boasts an array of amenities that will enhance your stay. Take advantage of the hotel's fitness center to stay active, or indulge in a delicious meal at one of the on-site restaurants. With its prime location, you'll have easy access to popular attractions, shopping districts, and vibrant nightlife, allowing you to make the most of your time in Tokyo.
Whether you're traveling for business or leisure, Shinjuku Washington Hotel - Main Building offers unbeatable value for money. Book your stay today and discover the perfect combination of affordability, comfort, and convenience in the heart of Tokyo.
Friendly Staff, Clean Rooms, and Great Location
Shinjuku Washington Hotel - Main Building has received rave reviews from its guests, who consistently praise the friendly and helpful staff. The hotel staff are approachable, accommodating, and go above and beyond to ensure guests have a pleasant stay. The rooms are also highly regarded for their cleanliness, with guests noting the impeccable housekeeping standards. Additionally, the hotel's convenient location is a major plus, with guests appreciating the proximity to restaurants and convenient stores. Overall, guests highly recommend Shinjuku Washington Hotel - Main Building and express their intention to return in the near future.
A Popular Choice with Excellent Staff Performance
Shinjuku Washington Hotel - Main Building is a popular choice among travelers, and it's easy to see why. With an overall rating of 7.8, this hotel offers a comfortable and enjoyable stay in the heart of Tokyo. One of the standout features of this hotel is its excellent staff performance, with a rating of 8.1. Guests consistently praise the friendly and helpful staff who go above and beyond to ensure a pleasant stay.
In addition to the exceptional staff, guests also appreciate the cleanliness of the hotel, which receives a rating of 8.0. The rooms are well-maintained and spotlessly clean, creating a welcoming and hygienic environment for guests. This attention to detail extends throughout the entire property, ensuring that guests feel comfortable and at ease during their stay.
With its prime location in Shinjuku, guests have easy access to a wide range of attractions and amenities. The hotel scores a rating of 7.8 for its location, making it a convenient choice for both business and leisure travelers. Whether guests want to explore the vibrant nightlife, visit nearby shopping districts, or simply enjoy the local cuisine, everything is within reach at Shinjuku Washington Hotel - Main Building.
Very good8.0
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Conveniently located in Shinjuku with excellent public transport links, this hotel offers modern and clean facilities. Well-maintained rooms are serviced daily by friendly, English-speaking staff. Overnight luggage storage is available.
This modern hotel has cozy rooms with daily cleaning service. Walls are thin leading to some noise. Hygiene could be better as linens are dirty and bathrooms have mold. A bit of a walk from Shinjuku Station and the underpass can be tricky to navigate, especially in hot weather.
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We stayed on the Renewal Floors on the 22nd floor at Shinjuku Washington Hotel – Main Building, and it was honestly the best hotel I’ve stayed at in Tokyo. First of all, thank you to the hotel staff for giving us one of the highest floors, just as we requested, and for arranging my brother’s room right beside ours. This made communication and meeting up so easy and convenient for us as a family. The access from the airport was perfect. We arrived from Narita Airport, and the Airport Limousine Bus stops directly in front of the hotel. We didn’t have to drag our suitcases through stations or up and down stairs – basically zero effort in carrying our luggage. The hotel staff can also assist with purchasing Airport Limousine Bus tickets back to the airport, and you can book buses from Haneda Airport as well. I also really loved the amenities. At the reception area, guests can take as many amenities as they need, even though the rooms are already well-stocked. The sleepwear fabric felt like linen and was so comfortable, and the shampoo, conditioner, and body wash left my skin and hair feeling very smooth. I honestly wanted to bring them home, but I wasn’t sure if that was allowed – please let me know if you sell them as hotel merchandise or if they’re complimentary, haha! The location is extremely convenient. The first two levels of the building are commercial, and there is a FamilyMart and a large Lawson inside, which were very useful for snacks, drinks, and late-night buys. There is also an underpass that connects towards Shinjuku Station, so you can walk there without worrying too much about the weather. If you love shopping around Tokyo until late at night, this is a great place to stay. Many shops in Shinjuku close around 9–10 pm, so being based here means you can shop, eat, and explore, then easily walk back to the hotel. Overall, we had a very comfortable and convenient stay, and I would definitely choose this hotel again the next time I visit Tokyo.
I would like to share my recent experience during our stay at your hotel. We had two bookings, and since the hotel was fully booked, I kindly asked the staff if they could assist us in transferring our luggage to the new room. Unfortunately, the response we received was disappointing. Without making eye contact, the staff member told us that we had to check out and check in again,by point out the self assist machines infront of them ,and place our luggage at the back, and handle everything ourselves. We were also told to return after sightseeing to complete the check-in process and carry our luggage again, without any offer of assistance. We have been traveling from city to city and moving hotels multiple times, and this was our final destination. After such a long journey, we were simply asking for some assistance. Given that the hotel was crowded, we felt that our concerns and comfort were not given much attention. The first check in so much inconvenience was long que, we place our bags and we went after dinner to do the check in around 1800hrs. We understand that policies must be followed, especially when the hotel is fully booked. However, the lack of courtesy and willingness to assist made us feel unwelcome. I hope you will take this feedback seriously and consider improving the level of customer service provided to guests in similar situations. This is the first concern and our comments after traveling 5 years, and last destination hotel we've been at Japan ,the rest of our experiences from other hotels was amazed
I chose this hotel because the airport limousine stopped just in front of the hotel which made it very convenience for us (we brought 3 big suitcases and 1 stroller). The location was around 10-15 minutes away from Shinjuku station, not vey close but we didn't mind walking as we enjoyed sightseeing at Shinjuku area. The room size itself was just enough for us, we could open the suitcase one by one at a time. Also, they can clean and make up your room if you requested (but deep clean only every 3 days). They also provided amenities near the reception desk which you could take as much as you need. My only concern was the room was quite dusty, maybe because they didn't do the deep clean using vacuum cleaner every day, but they provided air purifier in the room. In addition, they provided takyubin service at their reception area. They cooperated with Sagawa. You just need to bring your suitcase and inform them your next destination (providing the print out hotel reservation would be great). Overall, it was a very good experience for the family of 3 (2 adults and 1 toddler). We think we will stay at this hotel again later when we have chance to visit Tokyo again.
I stayed in shinjuku washington hotel as a solo female traveller for 5 nights, the location of the hotel is perfect for travellers who use airport limousine bus for their convenience, because the bus stops right in front of the hotel. The hotel's room mighe be a little old but its clean, with the necessary facilities. Location wise, it is also near the metro, and JR line is slightly 15 minutes further. Walk a bit more, there are plenty of place for you to drink and eat good food. Regretfully, I would say the staff performance wasn't stellar, as I was treated coldly when I asked for their help to be called a taxi (it was 5 am and i was carrying a big / heavy luggage, I want to make my life easier by asking a taxi to bring me to Shinjuku Basuta) I was asked to go to the first floor twice instead by the staff and there is no one to help me to book it. All of the taxis downstairs are awaiting reservation. I thought this is a common practice in hospitality, but it certainly doesn't feel like it. I'm lucky my destination isn't too far, but I would certainly be at disadvantage if its anywhere further with the things I have to carry.
160 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Amazing Stay at Shinjuku Washington Hotel – Main Building (Renewal Floors)”
We stayed on the Renewal Floors on the 22nd floor at Shinjuku Washington Hotel – Main Building, and it was honestly the best hotel I’ve stayed at in Tokyo. First of all, thank you to the hotel staff for giving us one of the highest floors, just as we requested, and for arranging my brother’s room right beside ours. This made communication and meeting up so easy and convenient for us as a family. The access from the airport was perfect. We arrived from Narita Airport, and the Airport Limousine Bus stops directly in front of the hotel. We didn’t have to drag our suitcases through stations or up and down stairs – basically zero effort in carrying our luggage. The hotel staff can also assist with purchasing Airport Limousine Bus tickets back to the airport, and you can book buses from Haneda Airport as well. I also really loved the amenities. At the reception area, guests can take as many amenities as they need, even though the rooms are already well-stocked. The sleepwear fabric felt like linen and was so comfortable, and the shampoo, conditioner, and body wash left my skin and hair feeling very smooth. I honestly wanted to bring them home, but I wasn’t sure if that was allowed – please let me know if you sell them as hotel merchandise or if they’re complimentary, haha! The location is extremely convenient. The first two levels of the building are commercial, and there is a FamilyMart and a large Lawson inside, which were very useful for snacks, drinks, and late-night buys. There is also an underpass that connects towards Shinjuku Station, so you can walk there without worrying too much about the weather. If you love shopping around Tokyo until late at night, this is a great place to stay. Many shops in Shinjuku close around 9–10 pm, so being based here means you can shop, eat, and explore, then easily walk back to the hotel. Overall, we had a very comfortable and convenient stay, and I would definitely choose this hotel again the next time I visit Tokyo.