Swiss-Garden Hotel & Residences Genting Highlands

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000

Highlights

Excellent room comfort & quality

- Rooms feel comfortable and roomy, with many guests praising spacious l...

Deluxe queen room c/w breakfast this time, nice to stay
Ideal location

- Location near Gohtong Jaya, local eateries and Genting Premium Outlet...

The staff was polite and the location was great.
Highly rated by family travelers

- Apartments and two-bedroom units make the property suitable for family...

With full kitchen amenities so easy for those with families.
Great view

Nice view from our balcony
Highly rated by business travelers

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Massage

Pool (kids)

About us

Discover Swiss-Garden Hotel & Residences Genting Highlands, perfect for two travelers. Enjoy the rooftop infinity pool and jacuzzi with breathtaking views after your adventures. Set in vibrant gardens, this retreat is conveniently near Premium Outlets for shopping and exploring. Nestled in tranquil Gohtong Jaya, this hotel offers a refreshing getaway with cool mountain air and lush greenery, just a short distance from lively Genting Highlands. Enjoy a breakfast takeaway service, a pool, and stunning views. Room amenities include complimentary Wi-Fi, private balconies with mountain vistas, and a steam room. Explore nearby Genting Strawberry Leisure Farm, 1.6 km away, and the peaceful Masjid Yayasan Mohamed Noah, only 1.9 km from the hotel, ideal for both leisure and spiritual calm. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 26 times in last 24 hr

  • Love it, this is my go to hotel whenever I'm in Genting
    Audrey
    Malaysia
  • Very strategic location and very clean hotel 👍🏻👍🏻👍🏻
    KokWye
    Malaysia
  • My family's fav place to stay for our short family vacation.
    Marina
    Malaysia
  • Spacious room, clean and good facilities and friendly staff
    Mohd Z.
    Malaysia
  • The swimming pool was a highlight — the view was excellent.
    apple
    Malaysia
See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km
Chin Swee Caves Temple
3.4 km
Gunung Bunga Buah
4.1 km
Genting SkyWorlds Theme Park
4.5 km
Closest landmarks
Gunung Rawang Mata Hari
1.1 km
Klinik Uni-Med (Gohtong Jaya)
1.5 km
Gohtong Sports Centre
1.6 km
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km

Good to know

Value for money8.3
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport38.0 km

Select your room

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Deluxe Queen Room

34 m²/366 ft²
Max 2 adults
1 queen bed

8.8

Excellent

Room comfort
  • Mountain view
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2-Bedroom Executive Residence

64 m²/689 ft²
Max 3 adults
1 queen bed / 1 single bed
  • Mountain view
  • 2 bedrooms
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2-Bedroom Premier Residence

73 m²/786 ft²
Max 4 adults
1 queen bed / 1 queen bed
  • Mountain view
  • 2 bathrooms
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Deluxe Twin Room

34 m²/366 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.2

Excellent

Room comfort
  • Mountain view
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Deluxe King Room

34 m²/366 ft²
Max 2 adults
1 king bed

8.2

Excellent

Room comfort
  • Mountain view
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Premier 2-Bedroom with 1 Parking

73 m²/786 ft²
Max 6 adults
1 queen bed / 1 queen bed
  • Mountain view
  • 2 bedrooms
  • 2 bathrooms
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2-Bedroom + 4 Breakfasts + 2 Cable Car Tickets + 1 Parking

73 m²/786 ft²
Max 4 adults
1 queen bed / 1 queen bed
  • Mountain view
  • 2 bedrooms
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2-Bedroom + 4 Breakfasts + 2 Cable Car Tickets + 1 Parking

72 m²/775 ft²
Max 5 adults
  • 2 bedrooms
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2 Bedroom + 4 Breakfasts + 4 Ramadan Dinners

72 m²/775 ft²
Max 5 adults
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2-Bedroom + 2 Cable Car Tickets + 1 Parking

73 m²/786 ft²
Max 4 adults
1 queen bed / 1 queen bed
  • Mountain view
  • 2 bedrooms
  • 2 bathrooms

Frequently asked questions

While lounging at Swiss-Garden Hotel & Residences Genting Highlands, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Swiss-Garden Hotel & Residences Genting Highlands offers non-water sport and outdoor activities such as tennis courts for you to enjoy.

Yes! Swiss-Garden Hotel & Residences Genting Highlands offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Swiss-Garden Hotel & Residences Genting Highlands's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified guests that stayed at Swiss-Garden Hotel & Residences Genting Highlands have given this property a rating of 8.433 for its exceptional location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 7.8. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Swiss-Garden Hotel & Residences Genting Highlands is situated within Gohtong Jaya, which makes it conveniently close to natural scenery including Gunung Bunga Buah.

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More about Swiss-Garden Hotel & Residences Genting Highlands

More about Swiss-Garden Hotel & Residences Genting Highlands

Experience Comfort and Convenience at Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the scenic beauty of Genting Highlands, the Swiss-Garden Hotel & Residences offers a modern retreat that combines luxury with comfort. Established in 2019, this contemporary hotel provides a fresh and inviting atmosphere for travelers seeking both relaxation and adventure. With 370 well-appointed rooms, guests can enjoy spacious accommodations designed to meet the needs of both leisure and business travelers. Check-in time begins at 3:00 PM, allowing guests to settle in and start exploring the vibrant surroundings of Genting Highlands. Check-out is conveniently scheduled until 12:00 PM, giving visitors ample time to enjoy their morning before departure. Please note that the hotel has a strict child policy, and children are not allowed to stay free of charge, with potential extra fees applicable. Whether you're visiting for a quick getaway or an extended stay, Swiss-Garden Hotel & Residences promises a memorable stay with excellent amenities and a prime location.

Unwind and Indulge in Exciting Entertainment Facilities at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands offers a plethora of entertainment facilities to ensure an unforgettable stay for its guests. Whether you're looking to relax and rejuvenate or have some fun-filled moments, this hotel has got you covered. Indulge in ultimate relaxation at the hotel's massage center, where skilled therapists will work their magic to melt away your stress and tension. After a soothing massage, immerse yourself in the luxurious hot tub, where the warm water will soothe your muscles and leave you feeling refreshed. For those seeking a rejuvenating experience, the steamroom is the perfect place to unwind. Let the steam envelop you as it detoxifies your body and clears your mind. If you prefer a more natural setting, take a stroll through the beautiful garden, where you can bask in the tranquility of nature. For a dose of excitement, head to the games room, where you can challenge your friends or family to a friendly competition. Engage in a variety of games and activities that will keep you entertained for hours. With its impressive array of entertainment facilities, Swiss-Garden Hotel & Residences Genting Highlands ensures that every guest has a memorable and enjoyable stay. Whether you're seeking relaxation or fun, this hotel has something for everyone.

Unleash Your Inner Athlete at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands is a haven for sports enthusiasts, offering a range of top-notch facilities to keep you active and energized throughout your stay. Whether you're a tennis lover, a water enthusiast, or a fitness fanatic, this hotel has got you covered. For those who enjoy a friendly game of tennis, Swiss-Garden Hotel & Residences Genting Highlands boasts well-maintained tennis courts where you can showcase your skills or engage in a thrilling match with fellow guests. The courts are equipped with quality equipment and are perfect for both beginners and seasoned players. If you prefer to take a refreshing dip or soak up the sun, the hotel's outdoor pool is the ideal spot. Surrounded by lush greenery and offering breathtaking views of the surrounding mountains, the pool provides a serene and tranquil atmosphere for you to unwind and relax. Take a leisurely swim or simply lounge by the poolside with a refreshing drink in hand. To maintain your fitness routine while on vacation, the hotel offers a complimentary fitness center. Fully equipped with state-of-the-art machines and equipment, this fitness center allows you to stay in shape and work up a sweat. Whether you prefer cardio exercises or strength training, you'll find everything you need to stay active and motivated. At Swiss-Garden Hotel & Residences Genting Highlands, sports enthusiasts can indulge in their favorite activities and enjoy a truly rejuvenating experience. So, pack your sports gear and get ready to unleash your inner athlete in the stunning surroundings of Genting Highlands, Malaysia.

Convenience Facilities at Swiss-Garden Hotel & Residences Genting Highlands

Experience a seamless and hassle-free stay at Swiss-Garden Hotel & Residences Genting Highlands with its exceptional convenience facilities. Whether you are traveling for business or leisure, this hotel ensures that all your needs are met. For those who prefer to travel light and have their clothes impeccably clean, the hotel offers a convenient laundry service and dry cleaning facilities. You can trust their efficient staff to take care of your laundry needs, leaving you with more time to explore the attractions of Genting Highlands. To enhance your comfort, Swiss-Garden Hotel & Residences Genting Highlands provides room service, ensuring that you can enjoy a delicious meal in the privacy of your own room. Additionally, the hotel offers luggage storage, allowing you to securely store your belongings before check-in or after check-out, giving you the freedom to explore the city without any worries. Furthermore, for the safety and security of your valuables, the hotel provides safety deposit boxes. You can have peace of mind knowing that your important documents and belongings are well-protected during your stay. Stay connected with the world with the hotel's complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply stay connected with your loved ones, you can enjoy uninterrupted internet access throughout your stay. Lastly, for the convenience of smokers, the hotel has a designated smoking area, ensuring that all guests can enjoy a comfortable and smoke-free environment. With these exceptional convenience facilities, Swiss-Garden Hotel & Residences Genting Highlands aims to provide a memorable and stress-free experience for all its guests.

Convenient and Complimentary Parking at Swiss-Garden Hotel & Residences Genting Highlands

At Swiss-Garden Hotel & Residences Genting Highlands, guests can enjoy the convenience of onsite car parking facilities. The hotel offers ample parking space for guests who prefer to drive, ensuring a hassle-free arrival and departure experience. Best of all, the car park is free of charge, allowing guests to save on parking fees and allocate their budget to other exciting activities during their stay. Whether you're traveling with your own vehicle or renting one, the hotel's complimentary car park is a valuable amenity that adds to the overall convenience and comfort of your stay.

Indulge in a Culinary Delight at Swiss-Garden Hotel & Residences Genting Highlands

At Swiss-Garden Hotel & Residences Genting Highlands, guests can embark on a gastronomic journey with an array of dining options to satisfy their taste buds. The hotel boasts a stylish restaurant, where guests can enjoy a delectable selection of international and local cuisines prepared by skilled chefs. With its elegant ambiance and attentive service, the restaurant offers the perfect setting for a memorable dining experience. For those who prefer dining in the comfort of their own room, Swiss-Garden Hotel & Residences Genting Highlands also offers room service, allowing guests to indulge in a delicious meal without leaving the comfort of their accommodation. Whether it's a late-night snack or a full-course dinner, the hotel's room service menu offers a variety of options to cater to every palate. Additionally, Swiss-Garden Hotel & Residences Genting Highlands takes pride in its halal restaurant, ensuring that Muslim guests can dine with peace of mind. The halal restaurant offers a range of mouthwatering dishes prepared in accordance with Islamic dietary laws, providing a delightful culinary experience for all guests. To start the day off right, guests can enjoy a sumptuous breakfast buffet at the hotel. The buffet features a wide selection of both local and international breakfast favorites, from freshly baked pastries to hearty Malaysian dishes. With its diverse offerings, the breakfast buffet at Swiss-Garden Hotel & Residences Genting Highlands is the perfect way to fuel up for a day of exploration and adventure in Genting Highlands.

Stylish and Spacious Rooms at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands offers a range of stylish and spacious rooms to cater to every traveler's needs. Choose from the 2-Bedroom Executive Residence, featuring a generous 63 square meters of space with a Queen Bed and a Single Bed, or opt for the 2-Bedroom Premier Residence, offering a roomier 72 square meters with two Queen Beds. For a cozy and comfortable stay, the Deluxe Double Room provides 33 square meters of space with a plush Double Bed, while the Deluxe Twin Room offers the same size with two Single Beds. When booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Swiss-Garden Hotel & Residences Genting Highlands, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a reservation in just a few clicks. Whether you're traveling with family, friends, or on a solo adventure, Agoda makes it convenient and affordable to book your stay at Swiss-Garden Hotel & Residences Genting Highlands.

Discover the Charming Gohtong Jaya in Genting Highlands

Nestled amidst the lush mountains of Genting Highlands, Gohtong Jaya is a charming township that offers a unique blend of natural beauty and modern amenities. This vibrant area is situated just a short distance away from the Swiss-Garden Hotel & Residences Genting Highlands, making it an ideal location for guests looking to explore the surrounding attractions. Gohtong Jaya is known for its picturesque landscapes, with rolling hills and verdant forests providing a stunning backdrop. Visitors can take leisurely walks or hike through the nearby trails, immersing themselves in the tranquility of nature. The township is also home to a variety of shops, restaurants, and entertainment options, ensuring that guests have plenty to see and do during their stay. One of the highlights of Gohtong Jaya is the Genting Strawberry Leisure Farm, where visitors can pick their own strawberries and indulge in delicious strawberry-themed treats. For those seeking a more adrenaline-pumping experience, the Genting Highlands Theme Park is just a short drive away, offering thrilling rides and exciting attractions for all ages. Whether you're a nature lover or an adventure seeker, Gohtong Jaya has something to offer everyone, making it a must-visit destination in Genting Highlands.

Convenient Transportation Options from the Nearest Airports to Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands is a luxurious accommodation nestled in the stunning hilltop of Gohtong Jaya, Genting Highlands, Malaysia. Getting to this exquisite hotel is a breeze, thanks to the convenient transportation options available from the nearest airports. If you are arriving at Kuala Lumpur International Airport (KLIA), you can choose between several transportation methods to reach Swiss-Garden Hotel & Residences Genting Highlands. One of the most popular options is to take a direct taxi or private car transfer, which will provide you with a comfortable and hassle-free journey directly to the hotel. Alternatively, you can opt for a combination of public transportation, starting with the KLIA Ekspres train to KL Sentral, followed by a bus or taxi ride to Genting Highlands. This option allows you to enjoy the scenic views along the way. For those flying into Sultan Abdul Aziz Shah Airport (also known as Subang Airport), you can take a taxi or private car transfer to Swiss-Garden Hotel & Residences Genting Highlands. The journey from Subang Airport to Genting Highlands offers picturesque landscapes, making your trip even more enjoyable. No matter which airport you choose to fly into, reaching Swiss-Garden Hotel & Residences Genting Highlands is a seamless experience. With various transportation options available, you can easily embark on your journey to this remarkable hotel and start your unforgettable stay in the heart of Genting Highlands.

Discover the Natural Beauty and Thrilling Activities near Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the stunning landscape of Genting Highlands, Swiss-Garden Hotel & Residences offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find the Genting Strawberry Leisure Farm, where you can immerse yourself in a delightful strawberry-picking experience while enjoying the fresh mountain air. For nature enthusiasts, a visit to the majestic Gunung Bunga Buah is a must. This scenic mountain offers breathtaking views and is perfect for hiking and exploring the lush surroundings. If you're seeking some adrenaline-pumping fun, the nearby Skyway is a must-visit. Hop on the cable car and get ready to be amazed by the panoramic views as you ascend to the peak of Genting Highlands. For those interested in cultural experiences, the Masjid Yayasan Mohamed Noah and the Hindu Temple are worth exploring. These beautiful religious sites offer a glimpse into the local traditions and architecture. Sports enthusiasts will be delighted to discover the Goh Tong Sports Centre, where they can engage in various recreational activities like tennis and badminton. Golf lovers can indulge in a game at the prestigious Awana Genting Highland Golf & Country Resort, surrounded by lush greenery and stunning mountain views. Additionally, the Gunung Rawang Mata Hari is a great spot for nature lovers, offering hiking trails and the chance to spot unique flora and fauna. With its prime location surrounded by these diverse landmarks and attractions, Swiss-Garden Hotel & Residences Genting Highlands is the perfect base for exploring the natural beauty and thrilling activities that Genting Highlands has to offer.

Convenient Public Transport Stations Near Swiss-Garden Hotel & Residences Genting Highlands

Situated in the heart of Genting Highlands, Swiss-Garden Hotel & Residences offers easy access to several public transport stations, making it a convenient choice for travelers. One of the most prominent options is the Genting Skyway, located just a short walk away from the hotel. This iconic cable car system provides breathtaking views as it transports guests to the peak of the mountain, where they can explore the exciting attractions and entertainment options of Resorts World Genting. Whether you're heading to the casino, theme park, or shopping mall, the Genting Skyway offers a scenic and convenient way to reach your destination.

A Culinary Adventure in the Heart of Genting Highlands

When it comes to dining options, Swiss-Garden Hotel & Residences Genting Highlands is surrounded by a plethora of restaurants that will satisfy every palate. Coffee lovers can start their day with a visit to the nearby Coffee Bean & Tea Leaf, where they can enjoy a freshly brewed cup of coffee or a refreshing tea. For those craving Chinese cuisine, Loong Kee Gohtong Jaya and Chuan Kie Restaurant are just a stone's throw away, offering a range of delectable dishes that will tantalize your taste buds. If you're in the mood for some local flavors, head over to Kedai Makanan 66 Lok Lok Corner Restaurant or Restoran Tak Kee, where you can indulge in authentic Malaysian cuisine. Goh Tong Jaya Food Town is another must-visit destination for food enthusiasts, with a variety of stalls serving up everything from noodles to satay. Seafood lovers will be delighted to discover Ze Yuan Seafood Restaurant and Restoran Thai Tomyam Seafood, both offering a wide array of fresh seafood dishes prepared to perfection. For a taste of traditional Chinese cuisine, Xin Yong Kee Restaurant at Genting Permai is a popular choice, while those craving for some mouthwatering seafood dishes can head to Restoran Har Wong. With such a diverse range of dining options right at your doorstep, Swiss-Garden Hotel & Residences Genting Highlands promises an unforgettable culinary adventure.

Shop Till You Drop at Genting Highlands Premium Outlets

Located just a short distance from Swiss-Garden Hotel & Residences Genting Highlands is the renowned Genting Highlands Premium Outlets. This shopping destination is a paradise for fashion enthusiasts and bargain hunters alike. With over 150 designer and brand-name stores, you can indulge in a day of retail therapy and discover incredible deals on luxury goods. From high-end fashion labels to sportswear, accessories, and home furnishings, there is something for everyone at this sprawling outlet mall. Whether you're looking for the latest fashion trends or timeless classics, Genting Highlands Premium Outlets is sure to satisfy your shopping cravings. After a successful shopping spree, you can relax and recharge at one of the many dining options available, offering a variety of cuisines to suit every palate. With its convenient location and diverse range of stores, Genting Highlands Premium Outlets is a must-visit destination for all shopping enthusiasts staying at Swiss-Garden Hotel & Residences Genting Highlands.

Affordable Luxury: Experience Swiss-Garden Hotel & Residences Genting Highlands at a Great Price

Nestled amidst the breathtaking beauty of Genting Highlands, Swiss-Garden Hotel & Residences offers a remarkable stay at an unbeatable price. With an average room rate of just $68, this hotel provides a perfect blend of luxury and affordability. Compared to the average price of a hotel room in Genting Highlands, which stands at $84, Swiss-Garden Hotel & Residences offers exceptional value for money. At Swiss-Garden Hotel & Residences, you can indulge in a wide range of amenities and services without breaking the bank. From stylish and spacious rooms with modern furnishings to outstanding facilities such as a fitness center, swimming pool, and spa, this hotel ensures a comfortable and memorable stay. Whether you are visiting for business or leisure, Swiss-Garden Hotel & Residences is the ideal choice for those seeking quality accommodation at a pocket-friendly price in Genting Highlands.

A Perfect Oasis for Families and Couples

Swiss-Garden Hotel & Residences Genting Highlands offers a delightful swimming pool experience that has left guests in awe. The warm swimming pool, complete with a jacuzzi, has become a favorite among both kids and adults. Families are especially thrilled by the inviting atmosphere, as their little ones can't get enough of the pool. The friendly and helpful staff add to the charm of the hotel, making guests feel welcome and well taken care of. With its clean and well-maintained facilities, this hotel ensures a memorable and enjoyable stay for all. Whether you're looking for a relaxing swim or a fun-filled family getaway, Swiss-Garden Hotel & Residences Genting Highlands is the perfect choice.

A Delightful Stay at Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the breathtaking landscapes of Genting Highlands, Swiss-Garden Hotel & Residences offers an unforgettable experience to its guests. With an impressive overall rating of 8.1, this hotel has received rave reviews for its exceptional value, top-notch facilities, impeccable cleanliness, convenient location, and outstanding staff performance. One of the standout features of Swiss-Garden Hotel & Residences is its excellent value for money. Guests have consistently praised the hotel for offering affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere that makes you feel right at home. The spacious and well-appointed rooms provide a comfortable retreat after a long day of exploring the vibrant city. The hotel's facilities have also garnered high praise from satisfied guests. Whether you're looking to relax or stay active, Swiss-Garden Hotel & Residences has something to offer for everyone. Take a dip in the inviting swimming pool, indulge in a rejuvenating spa treatment, or work up a sweat at the fully-equipped fitness center. The hotel's facilities cater to all your needs, ensuring a truly enjoyable and hassle-free stay. Cleanliness is paramount at Swiss-Garden Hotel & Residences, and it shows in their impressive rating of 8.2. Guests have consistently commended the hotel for its immaculate rooms and pristine public areas. The housekeeping staff goes above and beyond to maintain the highest standards of cleanliness, ensuring that every corner of the hotel is spotless and well-maintained. Situated in a prime location, Swiss-Garden Hotel & Residences offers easy access to Genting Highlands' popular attractions and entertainment venues. Whether you're visiting for leisure or business, the hotel's convenient location allows you to explore the city's vibrant energy and immerse yourself in its rich culture. Last but not least, the staff at Swiss-Garden Hotel & Residences have received glowing reviews for their exceptional performance. From the front desk to the restaurant staff, the team is dedicated to providing outstanding service and ensuring that every guest's needs are met. Their friendly and attentive approach creates a warm and inviting atmosphere, making your stay truly memorable. With its outstanding overall rating and exceptional reviews in various categories, Swiss-Garden Hotel & Residences Genting Highlands is undeniably a top choice for travelers seeking a delightful and unforgettable stay in Genting Highlands, Malaysia.

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Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Karaoke
  • Massage
  • Pool with view
  • Sauna
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Malaysian
  • Menu: Buffet

Location

Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000

Excellent8.4

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    38.0 km
  • Kuala Lumpur International Airport (KUL)
    72.0 km
Public transportation
  • Genting Skyway
    2.7 km
  • Genting Highlands Bus Terminal
    4.8 km
Hospital or clinic
  • Klinik Uni-Med (Gohtong Jaya)
    1.5 km
Shopping
  • First World Plaza
    4.8 km
Convenience store
  • 7 Eleven
    10 m
Cash withdrawal
  • ATM
    1.7 km

What's nearby

Popular landmarks
  • Genting Strawberry Leisure Farm
    1.7 km
  • Masjid Yayasan Mohamed Noah
    1.9 km
  • Chin Swee Caves Temple
    3.4 km
  • Gunung Bunga Buah
    4.1 km
  • Genting SkyWorlds Theme Park
    4.5 km
  • Sky Avenue
    4.7 km
  • Snow World
    4.8 km
  • First World Plaza
    4.8 km
  • Ripley's Believe It Or Not!
    4.9 km
  • Skyway
    7.1 km
Nearby landmarks
  • Gunung Rawang Mata Hari
    1.1 km
  • Klinik Uni-Med (Gohtong Jaya)
    1.5 km
  • Gohtong Sports Centre
    1.6 km
  • Genting Strawberry Leisure Farm
    1.7 km
  • Masjid Yayasan Mohamed Noah
    1.9 km
  • Awana Skyway
    2.0 km
  • Genting Highlands Premium Outlets
    2.1 km
  • Goh Tong Sports Centre
    2.1 km
  • Awana Genting Highland Golf & Country Resort
    2.3 km
  • Upper Tanglir Fall
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • In line with the latest directive from the Government, please note that the hotel are now open for staycations or for any other travel purposes, and the Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification.
  • Additional Baby Cot (6 months and below) is available at an additional charge of MYR 50 nett per room per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Extras
  • Breakfast charge (unless included in room price)58 MYR
The property
  • Year property opened2019
  • Room voltage230
  • Number of rooms 370
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee16 MYR

Property announcements

All guests are required to shower before entering & after using the swimming pool.

Guests who are showing symptoms of illness or come into close contact with unwell people are prohibited from entering the swimming pool.

Massage is available at an additional charge. Please contact the property for more information.

SUSTAINABILITY FEE
The State of Pahang has imposed a Sustainability Fee of MYR 3.00 per room per night to all hotel guests with effect from March 01, 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.

Complimentary parking is limited to one (1) vehicle per room/unit. Additional parking is available at RM16 per day (flat rate) or RM1 per hour.

Reviews of Swiss-Garden Hotel & Residences Genting Highlands from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 8.0
  • 10
  • 4.0
  • 10
  • 10
  • 10
  • 8.4
  • 8.0

Most recent

From 18,022 reviews

  • Cleanliness score 8.4 out of 10
  • Facilities score 8.1 out of 10 and is a high score in Genting Highlands
  • Location score 8.4 out of 10 and is a high score in Genting Highlands
  • Service score 8.4 out of 10 and is a high score in Genting Highlands
  • Value for money score 8.3 out of 10 and is a high score in Genting Highlands

Review summary

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This hotel has received high praise from guests for its friendly and helpful staff, as well as its cleanliness. Families with kids will appreciate the great facilities like the playground and swimming pools. The rooms are spacious and comfortable, receiving recognition from satisfied guests. The hotel's excellent location near Genting Highland Premium Outlet, Skyway Cable Car, and numerous shops and restaurants make it a great choice for those who enjoy shopping and dining.

Generally satisfactory, though some reviews mention poor service that could be improved.

Guest Type

Show reviews that mention 

Cleanliness

Mentioned in 289 reviews
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73% Positive
sentiment-negative-indicator
26% Unfavourable

Breakfast

Mentioned in 245 reviews
sentiment-positive-indicator
58% Positive
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41% Unfavourable

Location

Mentioned in 233 reviews
sentiment-positive-indicator
84% Positive
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15% Unfavourable

Service

Mentioned in 227 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Pool

Mentioned in 173 reviews
sentiment-positive-indicator
49% Positive
sentiment-negative-indicator
50% Unfavourable

Room size

Mentioned in 168 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 133 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Check in

Mentioned in 121 reviews
sentiment-positive-indicator
38% Positive
sentiment-negative-indicator
61% Unfavourable

Parking

Mentioned in 113 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable
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  1. 10.0Exceptional

    Nur from Malaysia
    Group
    2-Bedroom Premier Residence
    Stayed 1 night in August 2026

    “Terbaik”

    Best. Hotel yg cukup lgkap. Cuma kekurangan.. Yg sgt2 boleh diatasi.. Adalah memberikan kad access sekurang kurangnya dua. Sbb jika datang group, mungkin akan berpecah untuk guna lift. Lift pula tak boleh tekan tanpa kad. Dr check in nak masuk ke bilik.. Ambik masa hampir 30minit. Sbb terpisah dalam group utk ke bilik.

    Reviewed September 04, 2026

    Dear Nur, Thank you for the wonderful feedback! We’re delighted to hear that you found our hotel quite complete and enjoyed your stay. We sincerely apologise for the inconvenience caused by the access card arrangement. We understand how challenging this can be when travelling in a group, especially when guests need to split up and the lift requires an access card. Your suggestion to provide at least two access cards per room is practical and certainly worth reviewing. We also apologise that this resulted in nearly 30 minutes from check-in to reaching your room. We appreciate you highlighting this to us, as feedback like yours helps us identify areas that can be improved. Thank you once again, and we hope to welcome you and your group back for an even smoother experience next time Best regards, The Management Swiss Garden Hotel & Residences Genting Highlands

    Responded September 05, 2026
    Swiss-Garden Hotel & Residences Genting Highlands
  2. 9.6Exceptional

    Imtiaz from Singapore
    Family with teens
    2-Bedroom Executive Residence
    Stayed 2 nights in August 2026

    “Good experience ”

    Had great experience with the hotel, room was clean and comfortable, staff are extremely cordial and helpful, enjoyed our stay. We had a check in very late at night and the front desk was super helpful and quick in providing the room. Breakfast spread is good, freshly baked bread, combination and local and international menu, good value for money. Free parking. Nice swimming pool at level 41, gym at level 42. Despite some noice from constructions outside, overall stay was great. Recommended hotel.

    Reviewed August 15, 2026

    Dear Imtiaz, Thank you for your detailed review and recommendation! We’re delighted you enjoyed the comfortable room, helpful service, breakfast, facilities and overall stay. We truly appreciate your feedback and look forward to welcoming you again! Best regards, The Management Swiss Garden Hotel & Residences Genting Highlands

    Responded August 16, 2026
    Swiss-Garden Hotel & Residences Genting Highlands
  3. 9.6Exceptional

    Abdullah from Malaysia
    Group
    Deluxe Queen Room
    Stayed 1 night in June 2026

    “Great Stay with Excellent Service”

    The location was perfect and the cleanliness impressive, making the stay very comfortable. Staff were friendly and attentive, while housekeeping kept everything in order. The pool and parking facilities added convenience and hot water was consistently available. Shopping nearby was a plus. Facilities were good overall, though there's slight room for improvement.

    Reviewed July 06, 2026

    Dear Abdullah, Thank you for your detailed and wonderful review! We’re delighted to hear that you enjoyed our convenient location, cleanliness, friendly service and comfortable facilities. We’re also glad that the pool, parking, hot water and nearby shopping added to your enjoyable stay. We truly appreciate your feedback regarding areas for improvement and will continue working to enhance our services and facilities. We look forward to welcoming you back for another great stay soon! Best regards, The Management Swiss Garden Hotel & Residences Genting Highlands

    Responded July 08, 2026
    Swiss-Garden Hotel & Residences Genting Highlands
  4. 9.2Exceptional

    nurdiana from Malaysia
    Family with teens
    2-Bedroom Executive Residence
    Stayed 1 night in March 2026

    “Murah dan bersih”

    Bilik bersih, breakfast sedap. Cuma parking pening sikit sebab lift dia berbeza. Nak senang parking di lev 3 terus ke lobby hotel. Air cond di bilik C2603 master bed room swing dia rosak. Living room takde aircond. Mesin basuh dryer dia tak functions. Channel tv mmg excellent, banyak channel boleh tengok. Swimming pool best ada 3 kolam termasuk jacuzzi walaupun tempat sejuk, air dia suam ok la utk budak². Boleh repeat 👍

    Reviewed March 24, 2026

    Dear Nurdiana, Thank you for your detailed feedback! We’re glad you found the room clean, breakfast delicious, TV channels varied and enjoyed the swimming pools. We appreciate your notes about parking, the air conditioner, and the washer-dryer and will look into these issues. We’re happy to hear you’d consider staying with us again and look forward to welcoming you back. Kind regards, The Management Swiss Garden Hotel & Residences Genting Highlands

    Responded March 27, 2026
    Swiss-Garden Hotel & Residences Genting Highlands
  5. 10.0Exceptional

    ROSLINA from Malaysia
    Family with teens
    Premier 2-Bedroom with 1 Parking
    Stayed 1 night in July 2026

    “Clean, complete, and comfortable.”

    Request a room for 4 pax, got a twin room with a connecting door, has a kitchen area and a living room, and 2 bathrooms. The room is very clean and looks new. All items are functioning well. Would not hesitate to come back here again.

    Reviewed July 12, 2026
    Auto-translated through generative A.I.

    Dear Roslina, Thank you for your kind review. We're delighted to hear that you enjoyed the clean, comfortable and well-equipped Residences room. It's wonderful to know everything met your expectations and that you plan to stay with us again. We look forward to welcoming you back soon. Warm regards, The Management Swiss Garden Hotel & Residences Genting Highlands

    Responded July 15, 2026
    Swiss-Garden Hotel & Residences Genting Highlands
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